Develop and implement long-term F&B strategies aligned with the hotel’s overall vision and goals.
Oversee the daily operations of all F&B outlets, banquet operations, and room service.
Drive innovation in menu planning, service delivery, and guest experience.
Ensure adherence to brand standards, hygiene practices (HACCP), and service quality.
Prepare and manage departmental budgets, forecasts, and P&L analysis.
Monitor food and beverage costs, labor costs, and other KPIs to maximize profitability.
Identify opportunities to drive revenue growth through promotions, events, and upselling.
Lead, coach, and motivate a high-performing F&B team, including managers, chefs, and service staff.
Conduct regular training programs to enhance product knowledge and service excellence.
Create succession plans and staff development programs.
Maintain a strong presence in the outlets to ensure guest satisfaction and resolve any concerns promptly.
Foster relationships with VIP guests, corporate clients, and event planners.
Respond to feedback through various channels (guest surveys, social media, in-person).
Ensure compliance with local laws, health and safety regulations, licensing, and sanitation standards.
Monitor inventory, stock rotation, and vendor management.
Develop and implement long-term F&B strategies aligned with the hotel’s overall vision and goals.
Oversee the daily operations of all F&B outlets, banquet operations, and room service.
Drive innovation in menu planning, service delivery, and guest experience.
Ensure adherence to brand standards, hygiene practices (HACCP), and service quality.
Prepare and manage departmental budgets, forecasts, and P&L analysis.
Monitor food and beverage costs, labor costs, and other KPIs to maximize profitability.
Identify opportunities to drive revenue growth through promotions, events, and upselling.
Lead, coach, and motivate a high-performing F&B team, including managers, chefs, and service staff.
Conduct regular training programs to enhance product knowledge and service excellence.
Create succession plans and staff development programs.
Maintain a strong presence in the outlets to ensure guest satisfaction and resolve any concerns promptly.
Foster relationships with VIP guests, corporate clients, and event planners.
Respond to feedback through various channels (guest surveys, social media, in-person).
Ensure compliance with local laws, health and safety regulations, licensing, and sanitation standards.
Monitor inventory, stock rotation, and vendor management.