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Service Manager
Summary
Service Manager
| Salary | To be discussed |
| Schedule | Full Time |
| Experience | Minimum 2 years of experience |
| Location | Hammerichsgade 1, 1611 København, Denmark |
Service Manager
Description
Service Manager
Nothing is a problem, everything is an opportunity in our quest for 100% happy guest satisfaction. If you say Yes I Can! here at the Radisson Collection Royal Hotel, we’re looking for problem solvers just like you!
At the Radisson Collection Royal Hotel, we are one team and make memorable moments for our guests.
Are you a natural communicator with active listening skills, attuned to guests needs? You are the welcome, where a smile and positivity goes a long way to making every moment matter. As Service Manager, your key role is to ensure that our guests receive an out-of-the ordinary 5-star experience. Reporting to the Front Office Manager you will be the daily shift leader of the Front Desk, covering a wide array of tasks ranging from check-in/out, administration, training, Dutymanager to Guest Relations.
You thrive in a fast-paced, high performance, goal oriented work environment. Our Front Office team portray true hotelier hospitality, and are pro-active in building meaningful relationships.
If you can inspire and develop your team to be the best that they can be, you will create a loyal following. Can you handle the pace and keep your team checked in at the same time?
Key Responsibilities of the Service Manager:
• Achieves departmental targets for guest satisfaction, room revenue and company initiatives and promotions by supervising the Front Office operation
• Participates in the prompt and courteous check in and check out of guests
• Motivates the Front Office team and focuses on improving and increasing service delivery efficiency
• Develops and recommends appropriate training and development to meet Hotel and departmental needs
• People developer/exporter
Requirements:
• A proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and team member supervision
• A positive approach, excellent organisational skills, and a passion for producing high quality customer care.
• Driven and ambitious to inspire the team to consistently deliver and exceed service standards
• Clear thinker with excellent communication abilities
• Strong working knowledge of Opera Property Management System is an advancetage
Come join us and Make Every Moment Matter! If you have the right service and leadership passion, then say Yes I Can!
Additional Information
Suitable candidates will be called forward for interviews throughout the entire recruitment process.
If you have questions regarding the position feel free to contact Mette Westh Olsen, Front Office Manager: mette.westh.olsen@radissoncollection.com
Nothing is a problem, everything is an opportunity in our quest for 100% happy guest satisfaction. If you say Yes I Can! here at the Radisson Collection Royal Hotel, we’re looking for problem solvers just like you!
At the Radisson Collection Royal Hotel, we are one team and make memorable moments for our guests.
Are you a natural communicator with active listening skills, attuned to guests needs? You are the welcome, where a smile and positivity goes a long way to making every moment matter. As Service Manager, your key role is to ensure that our guests receive an out-of-the ordinary 5-star experience. Reporting to the Front Office Manager you will be the daily shift leader of the Front Desk, covering a wide array of tasks ranging from check-in/out, administration, training, Dutymanager to Guest Relations.
You thrive in a fast-paced, high performance, goal oriented work environment. Our Front Office team portray true hotelier hospitality, and are pro-active in building meaningful relationships.
If you can inspire and develop your team to be the best that they can be, you will create a loyal following. Can you handle the pace and keep your team checked in at the same time?
Key Responsibilities of the Service Manager:
• Achieves departmental targets for guest satisfaction, room revenue and company initiatives and promotions by supervising the Front Office operation
• Participates in the prompt and courteous check in and check out of guests
• Motivates the Front Office team and focuses on improving and increasing service delivery efficiency
• Develops and recommends appropriate training and development to meet Hotel and departmental needs
• People developer/exporter
Requirements:
• A proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and team member supervision
• A positive approach, excellent organisational skills, and a passion for producing high quality customer care.
• Driven and ambitious to inspire the team to consistently deliver and exceed service standards
• Clear thinker with excellent communication abilities
• Strong working knowledge of Opera Property Management System is an advancetage
Come join us and Make Every Moment Matter! If you have the right service and leadership passion, then say Yes I Can!
Additional Information
Suitable candidates will be called forward for interviews throughout the entire recruitment process.
If you have questions regarding the position feel free to contact Mette Westh Olsen, Front Office Manager: mette.westh.olsen@radissoncollection.com
Service Manager
Nothing is a problem, everything is an opportunity in our quest for 100% happy guest satisfaction. If you say Yes I Can! here at the Radisson Collection Royal Hotel, we’re looking for problem solvers just like you!
At the Radisson Collection Royal Hotel, we are one team and make memorable moments for our guests.
Are you a natural communicator with active listening skills, attuned to guests needs? You are the welcome, where a smile and positivity goes a long way to making every moment matter. As Service Manager, your key role is to ensure that our guests receive an out-of-the ordinary 5-star experience. Reporting to the Front Office Manager you will be the daily shift leader of the Front Desk, covering a wide array of tasks ranging from check-in/out, administration, training, Dutymanager to Guest Relations.
You thrive in a fast-paced, high performance, goal oriented work environment. Our Front Office team portray true hotelier hospitality, and are pro-active in building meaningful relationships.
If you can inspire and develop your team to be the best that they can be, you will create a loyal following. Can you handle the pace and keep your team checked in at the same time?
Key Responsibilities of the Service Manager:
• Achieves departmental targets for guest satisfaction, room revenue and company initiatives and promotions by supervising the Front Office operation
• Participates in the prompt and courteous check in and check out of guests
• Motivates the Front Office team and focuses on improving and increasing service delivery efficiency
• Develops and recommends appropriate training and development to meet Hotel and departmental needs
• People developer/exporter
Requirements:
• A proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and team member supervision
• A positive approach, excellent organisational skills, and a passion for producing high quality customer care.
• Driven and ambitious to inspire the team to consistently deliver and exceed service standards
• Clear thinker with excellent communication abilities
• Strong working knowledge of Opera Property Management System is an advancetage
Come join us and Make Every Moment Matter! If you have the right service and leadership passion, then say Yes I Can!
Additional Information
Suitable candidates will be called forward for interviews throughout the entire recruitment process.
If you have questions regarding the position feel free to contact Mette Westh Olsen, Front Office Manager: mette.westh.olsen@radissoncollection.com
Nothing is a problem, everything is an opportunity in our quest for 100% happy guest satisfaction. If you say Yes I Can! here at the Radisson Collection Royal Hotel, we’re looking for problem solvers just like you!
At the Radisson Collection Royal Hotel, we are one team and make memorable moments for our guests.
Are you a natural communicator with active listening skills, attuned to guests needs? You are the welcome, where a smile and positivity goes a long way to making every moment matter. As Service Manager, your key role is to ensure that our guests receive an out-of-the ordinary 5-star experience. Reporting to the Front Office Manager you will be the daily shift leader of the Front Desk, covering a wide array of tasks ranging from check-in/out, administration, training, Dutymanager to Guest Relations.
You thrive in a fast-paced, high performance, goal oriented work environment. Our Front Office team portray true hotelier hospitality, and are pro-active in building meaningful relationships.
If you can inspire and develop your team to be the best that they can be, you will create a loyal following. Can you handle the pace and keep your team checked in at the same time?
Key Responsibilities of the Service Manager:
• Achieves departmental targets for guest satisfaction, room revenue and company initiatives and promotions by supervising the Front Office operation
• Participates in the prompt and courteous check in and check out of guests
• Motivates the Front Office team and focuses on improving and increasing service delivery efficiency
• Develops and recommends appropriate training and development to meet Hotel and departmental needs
• People developer/exporter
Requirements:
• A proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and team member supervision
• A positive approach, excellent organisational skills, and a passion for producing high quality customer care.
• Driven and ambitious to inspire the team to consistently deliver and exceed service standards
• Clear thinker with excellent communication abilities
• Strong working knowledge of Opera Property Management System is an advancetage
Come join us and Make Every Moment Matter! If you have the right service and leadership passion, then say Yes I Can!
Additional Information
Suitable candidates will be called forward for interviews throughout the entire recruitment process.
If you have questions regarding the position feel free to contact Mette Westh Olsen, Front Office Manager: mette.westh.olsen@radissoncollection.com
Details
| Salary | To be discussed |
| Schedule | Full Time |
| Experience | Minimum 2 years of experience |
| Location | Hammerichsgade 1, 1611 København, Denmark |
Skills
Fluent in English
IT skills
Fluent in Danish
Posses a Yes I Can! Spirit
By applying you confirm you have these skills.
Radisson Collection Royal Hotel - Copenhagen - Rooms
| Salary | To be discussed |
| Schedule | Full Time |
| Experience | Minimum 2 years of experience |
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Hammerichsgade 1, 1611 København, Denmark