Salary | To be discussed |
Schedule | Full Time |
Experience | Minimum 1 year of experience |
Location | Calle de Alfonso XII, 62, 28014 Madrid, Spain |
Internship in Loyalty Marketing
Position Summary:
Radisson Hotel Group, one of the most dynamic hotel companies in the world is looking for a trainee in the Loyalty Marketing Department.
Key Responsibilities:
· Supporting the loyalty marketing and CRM team with daily activities in order to further engage and activate members of the loyalty program with Radisson brand.
· Follow customer lifecycle including recruitment, engagement, loyalty and retention campaigns of the global loyalty program.
· Ensure customer enrollment journey is well executed on all touchpoints by providing support to web and opeations team.
· Assist quality loyalty team in follow up of customer questions and feedbacks to continuously improve the program and benefits offered to members.
· Provide a weekly competitive analysis and benchmark against competitors for EMEA and APAC
· Support loyalty managers in monthly reports and presentations preparation around loyalty activity.
· Establish and maintain archive of presentations, marketing materials and communications accessible to all internal stakeholders under central Intranet website.
· Maintain up to date promotional folders that demonstrate all marketing activities and coverage, such as advertisements, inclusion in partner newsletters.
· Work with the Digital Marketing team to set up online offers
A successful candidate is (a)/has:
· Proficiency in English and excellent writing skills.
· Good communication and social skills
Internship in Loyalty Marketing
Position Summary:
Radisson Hotel Group, one of the most dynamic hotel companies in the world is looking for a trainee in the Loyalty Marketing Department.
Key Responsibilities:
· Supporting the loyalty marketing and CRM team with daily activities in order to further engage and activate members of the loyalty program with Radisson brand.
· Follow customer lifecycle including recruitment, engagement, loyalty and retention campaigns of the global loyalty program.
· Ensure customer enrollment journey is well executed on all touchpoints by providing support to web and opeations team.
· Assist quality loyalty team in follow up of customer questions and feedbacks to continuously improve the program and benefits offered to members.
· Provide a weekly competitive analysis and benchmark against competitors for EMEA and APAC
· Support loyalty managers in monthly reports and presentations preparation around loyalty activity.
· Establish and maintain archive of presentations, marketing materials and communications accessible to all internal stakeholders under central Intranet website.
· Maintain up to date promotional folders that demonstrate all marketing activities and coverage, such as advertisements, inclusion in partner newsletters.
· Work with the Digital Marketing team to set up online offers
A successful candidate is (a)/has:
· Proficiency in English and excellent writing skills.
· Good communication and social skills
Salary | To be discussed |
Schedule | Full Time |
Experience | Minimum 1 year of experience |
Location | Calle de Alfonso XII, 62, 28014 Madrid, Spain |