Key Account Manager, Saudi Arabia Based

Position based in Jeddah, KSA

PRIMARY OBJECTIVE OF POSITION
• Strategically drive total profitable revenue and market share growth of assigned accounts within Saudi Arabia
• Support hotel sales teams and ensure that all opportunities within the region are optimized

TASK, DUTIES AND RESPONSIBILITIES
Detailed responsibilities / duties

 Manages developed portfolio of Corporate, Leisure and MICE accounts and determination of the number of national targeted prospect accounts

 Has existing relationships with Jeddah and Makkah key accounts

 Proactively sources and converts revenue opportunities from these accounts as per set targets

 Increase Radisson Hotel Group (and its brands) brand awareness within the country

 Optimize co-operation with clients working directly with sales leaders and teams in hotels

 Responsible for growth of the existing portfolio of accounts to build new source of revenue.

 Develop targets and activity plans (Account Development Plans) in working with key accounts for achievement of the revenue.

 Regular monitoring and evaluating of efficiency of account performance using RHG designated tools to steer sales actions towards meeting and exceeding account goals

 Maintain and develop Customer and Activity data base within www.salesforce.com .

 Execute daily sales activities such as telephone sales, face-to-face contacts, mailings, etc. Responsible for organization of all activities such as workshops, trade fairs/events and telemarketing within the segment / region.

 Organize FAM trips (Familiarization Trip) (either AET: Agent Educational Trips or CET (Client Educational Trips) beneficial for key RHG hotels within and outside of region and securing concrete business by inviting representatives of selected companies.

 Provide activity reports, achieved targets reports, contracted revenue and new market information monthly. Active search and reports on definite converted revenue on a weekly basis.

 Provide feedback on customer needs and market conditions


CHARACTERISTICS

• Sets the highest personal performance standards
• Plans, organizes and uses a systematic approach to get things done
• Manages time efficiently, meets mutually agreed deadlines and flags delays and obstacles
• Prioritize and manages tasks through to completion
• Makes customer-focused decisions based on analysis of appropriate data considering both short and long-term impact on company/brand goals.
• Actively seeks opportunities to develop and learn
• Motivates and inspires others to perform
• Seeks innovative solutions
• Accepts personal responsibility to make things happen
• Handles multiples tasks/situations at a time
• Adapts readily to different organizations and understands the need for change within successful sales organizations

Position based in Jeddah, KSA

PRIMARY OBJECTIVE OF POSITION
• Strategically drive total profitable revenue and market share growth of assigned accounts within Saudi Arabia
• Support hotel sales teams and ensure that all opportunities within the region are optimized

TASK, DUTIES AND RESPONSIBILITIES
Detailed responsibilities / duties

 Manages developed portfolio of Corporate, Leisure and MICE accounts and determination of the number of national targeted prospect accounts

 Has existing relationships with Jeddah and Makkah key accounts

 Proactively sources and converts revenue opportunities from these accounts as per set targets

 Increase Radisson Hotel Group (and its brands) brand awareness within the country

 Optimize co-operation with clients working directly with sales leaders and teams in hotels

 Responsible for growth of the existing portfolio of accounts to build new source of revenue.

 Develop targets and activity plans (Account Development Plans) in working with key accounts for achievement of the revenue.

 Regular monitoring and evaluating of efficiency of account performance using RHG designated tools to steer sales actions towards meeting and exceeding account goals

 Maintain and develop Customer and Activity data base within www.salesforce.com .

 Execute daily sales activities such as telephone sales, face-to-face contacts, mailings, etc. Responsible for organization of all activities such as workshops, trade fairs/events and telemarketing within the segment / region.

 Organize FAM trips (Familiarization Trip) (either AET: Agent Educational Trips or CET (Client Educational Trips) beneficial for key RHG hotels within and outside of region and securing concrete business by inviting representatives of selected companies.

 Provide activity reports, achieved targets reports, contracted revenue and new market information monthly. Active search and reports on definite converted revenue on a weekly basis.

 Provide feedback on customer needs and market conditions


CHARACTERISTICS

• Sets the highest personal performance standards
• Plans, organizes and uses a systematic approach to get things done
• Manages time efficiently, meets mutually agreed deadlines and flags delays and obstacles
• Prioritize and manages tasks through to completion
• Makes customer-focused decisions based on analysis of appropriate data considering both short and long-term impact on company/brand goals.
• Actively seeks opportunities to develop and learn
• Motivates and inspires others to perform
• Seeks innovative solutions
• Accepts personal responsibility to make things happen
• Handles multiples tasks/situations at a time
• Adapts readily to different organizations and understands the need for change within successful sales organizations