Restaurant Manager

Restaurant and Bar Manager

One of the first purpose-built hotels in Europe, Queens Hotel was built on the site of the original Sherborne Spa, and became used as suitable accommodation for the nobility and royalty who visited Cheltenham to restore, renew and revive.

Our team’s combined experience enables us to provide the very best customer service in a luxury setting where guests can soak up our history and take time out to explore the quaint villages and abundant countryside of the Cotswolds.

Our People

We are on our journey to becoming the local employer of choice, through living our values, Care, Discreet and Community.

The Sutton Hotel Collection is a family-owned group, thus by extension, our people are our family.  We recognise how much our people invest in us, in turn, we offer exceptional learning opportunities, as well as best in class benefits for our team.

Our Benefits

We want to share the Sutton Hotel Collection’s values of generosity, kindness and contribute towards the happier lives of you, our people.   Here are some of the benefits you will receive, when you join us:

-          Free Hotel Breaks - From the first day of service, you can benefit from two free breaks of one/two days in any Sutton Hotel Collection hotel, in a 12-month period.

-          Leisure Passes - We encourage you to enjoy your time off work and will contribute £150 towards a membership at a leisure centre or with associations such as the National Trust.

-          Enhanced Maternity and Paternity Leave (26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers)

-          Institute of Hospitality - We will pay for your membership, creating avenues for learning, coaching and mentoring.

-          Learning and Development - An extensive range of training opportunities are available to facilitate your personal development.

-          Health Assured - A confidential service offering CBT therapy, up-to-date information, support and advice on a broad range of subjects. 

-          Subsidised Learning Courses - We encourage your learning and development so would like to contribute to courses you would like us to explore.

We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, complimentary on-site parking, bespoke uniforms, regular on and off-site social events and celebrations as well as a cycle to work scheme. 

Our Opportunity

The role of our Restaurant and Bar Manager/ess is to support, plan and direct all restaurant, bar and garden operations. You will maintain the high standards of food and drink, service and health and safety practices within your restaurant and bar. You will manage the training and development needs of your team. You will also support the Food and Beverage Manager and support in the delivery of the financial targets and driving the business financial performance.

As the Restaurant and Bar Manager/ess, you will be joining at a very exciting time. Our Summer Garden is newly opened and you will share responsibility for the day to day management of this busy restaurant operation, whilst managing the lounge, the bar, and our outdoor garden.

You will have a friendly and caring personality, be able to keep calm under pressure, be confident, organised and maintain a hands-on supervisory management approach. You will demonstrate exceptional attention to detail, a guest first approach and a real passion for great service delivery. Able to work autonomously or as part of a team, you are motivated, encouraging and inspirational with a passion for supporting, developing and coaching others.

At the Sutton Hotel Collection, we are an inclusive, natural, generous, ethical and diverse group of people, we celebrate human relationships and kinship.  We enable our people, to make the place.

Restaurant and Bar Manager

One of the first purpose-built hotels in Europe, Queens Hotel was built on the site of the original Sherborne Spa, and became used as suitable accommodation for the nobility and royalty who visited Cheltenham to restore, renew and revive.

Our team’s combined experience enables us to provide the very best customer service in a luxury setting where guests can soak up our history and take time out to explore the quaint villages and abundant countryside of the Cotswolds.

Our People

We are on our journey to becoming the local employer of choice, through living our values, Care, Discreet and Community.

The Sutton Hotel Collection is a family-owned group, thus by extension, our people are our family.  We recognise how much our people invest in us, in turn, we offer exceptional learning opportunities, as well as best in class benefits for our team.

Our Benefits

We want to share the Sutton Hotel Collection’s values of generosity, kindness and contribute towards the happier lives of you, our people.   Here are some of the benefits you will receive, when you join us:

-          Free Hotel Breaks - From the first day of service, you can benefit from two free breaks of one/two days in any Sutton Hotel Collection hotel, in a 12-month period.

-          Leisure Passes - We encourage you to enjoy your time off work and will contribute £150 towards a membership at a leisure centre or with associations such as the National Trust.

-          Enhanced Maternity and Paternity Leave (26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers)

-          Institute of Hospitality - We will pay for your membership, creating avenues for learning, coaching and mentoring.

-          Learning and Development - An extensive range of training opportunities are available to facilitate your personal development.

-          Health Assured - A confidential service offering CBT therapy, up-to-date information, support and advice on a broad range of subjects. 

-          Subsidised Learning Courses - We encourage your learning and development so would like to contribute to courses you would like us to explore.

We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, complimentary on-site parking, bespoke uniforms, regular on and off-site social events and celebrations as well as a cycle to work scheme. 

Our Opportunity

The role of our Restaurant and Bar Manager/ess is to support, plan and direct all restaurant, bar and garden operations. You will maintain the high standards of food and drink, service and health and safety practices within your restaurant and bar. You will manage the training and development needs of your team. You will also support the Food and Beverage Manager and support in the delivery of the financial targets and driving the business financial performance.

As the Restaurant and Bar Manager/ess, you will be joining at a very exciting time. Our Summer Garden is newly opened and you will share responsibility for the day to day management of this busy restaurant operation, whilst managing the lounge, the bar, and our outdoor garden.

You will have a friendly and caring personality, be able to keep calm under pressure, be confident, organised and maintain a hands-on supervisory management approach. You will demonstrate exceptional attention to detail, a guest first approach and a real passion for great service delivery. Able to work autonomously or as part of a team, you are motivated, encouraging and inspirational with a passion for supporting, developing and coaching others.

At the Sutton Hotel Collection, we are an inclusive, natural, generous, ethical and diverse group of people, we celebrate human relationships and kinship.  We enable our people, to make the place.