Host

RH is seeking a Host with a demonstrated ability to support company leadership in the execution of new and existing business strategies. This includes providing world class customer service to internal and external guests while taking great care of the equipment and facilities. The responsibilities listed below are indicative of the nature of the position and can be modified due to organizational changes, new business developments, or expansion of the position.

RESPONSIBILITIES

Live Our Values: People, Quality, Service and Innovation
Deliver first-class service to both internal and external guests
Engage every guest who approaches the host stand, with a friendly smile and offer to assist
Make each and every guest feel welcomed and “at home”
Provide friendly yet discreet and unobtrusive service in greeting, processing waitlist requests, and seating all Café guests
Be knowledgeable of all food and beverage offerings including ingredients, methods of preparation and proper service; be able to explain all food and beverage items listed on the menu
Assist with daily setup and breakdown of the dining area, and midday re-sets as needed
Anticipate guest needs, both internal & external
Answer guest questions with regards to F&B
Answer guest questions with regards to the Gallery and connect them with an associate to help with Gallery needs
Ensure the pantry, common areas, dining area and overall gallery environment is presentable throughout the course of the day
Assist management to ensure the consistent integrity of the physical facility where food & beverages are served and stored
Monitor hospitality areas to ensure they are kept clean, safe and code compliant. Communicate with Manager any issues and assist as needed.
Assist with onsite and offsite events if/as needed
Complete any additional tasks as assigned by F&B Management or Gallery Leaders
Attend and participate at all scheduled meetings and trainings
Participate in teamwork and foster harmonious working climate
Provide feedback on guest comments or complaints to the management
Report employee and guest accidents


REQUIREMENTS

Energetic, accountable and team oriented
Reliable, dependable and responsible
Ability to proactively find ways to maintain gallery cleanliness and efficiency
Ability to multi-task in a fast paced environment with a positive attitude
Basic computer skills is a plus
Experience with Aloha or a similar POS system
Knowledgeable of food, wine and beer
Minimum of 2 years related experience
Willing to learn new and exciting things
21 years or older
This position is full or part time. Candidates must be willing to have flexible schedules and must be willing to work weekends and holidays.


PHYSICAL REQUIREMENTS

Must be able to lift up to 50 pounds
Must be able to work standing and walking for extended periods of time



BENEFITS

Great benefits package with premier medical, dental and vision partners
Rewarding paid time-off plans, including vacation, sick time, personal days, company holidays and more
Substantial associate discount of 50% off regularly priced RH merchandise and 30% off sale items
Access to all RH Members Program benefits, including complimentary design services
High-value discounts with respected national vendors, partners and retailers
Generous Referral Bonus Program to reward associates for recruiting top talent

RH is seeking a Host with a demonstrated ability to support company leadership in the execution of new and existing business strategies. This includes providing world class customer service to internal and external guests while taking great care of the equipment and facilities. The responsibilities listed below are indicative of the nature of the position and can be modified due to organizational changes, new business developments, or expansion of the position.

RESPONSIBILITIES

Live Our Values: People, Quality, Service and Innovation
Deliver first-class service to both internal and external guests
Engage every guest who approaches the host stand, with a friendly smile and offer to assist
Make each and every guest feel welcomed and “at home”
Provide friendly yet discreet and unobtrusive service in greeting, processing waitlist requests, and seating all Café guests
Be knowledgeable of all food and beverage offerings including ingredients, methods of preparation and proper service; be able to explain all food and beverage items listed on the menu
Assist with daily setup and breakdown of the dining area, and midday re-sets as needed
Anticipate guest needs, both internal & external
Answer guest questions with regards to F&B
Answer guest questions with regards to the Gallery and connect them with an associate to help with Gallery needs
Ensure the pantry, common areas, dining area and overall gallery environment is presentable throughout the course of the day
Assist management to ensure the consistent integrity of the physical facility where food & beverages are served and stored
Monitor hospitality areas to ensure they are kept clean, safe and code compliant. Communicate with Manager any issues and assist as needed.
Assist with onsite and offsite events if/as needed
Complete any additional tasks as assigned by F&B Management or Gallery Leaders
Attend and participate at all scheduled meetings and trainings
Participate in teamwork and foster harmonious working climate
Provide feedback on guest comments or complaints to the management
Report employee and guest accidents


REQUIREMENTS

Energetic, accountable and team oriented
Reliable, dependable and responsible
Ability to proactively find ways to maintain gallery cleanliness and efficiency
Ability to multi-task in a fast paced environment with a positive attitude
Basic computer skills is a plus
Experience with Aloha or a similar POS system
Knowledgeable of food, wine and beer
Minimum of 2 years related experience
Willing to learn new and exciting things
21 years or older
This position is full or part time. Candidates must be willing to have flexible schedules and must be willing to work weekends and holidays.


PHYSICAL REQUIREMENTS

Must be able to lift up to 50 pounds
Must be able to work standing and walking for extended periods of time



BENEFITS

Great benefits package with premier medical, dental and vision partners
Rewarding paid time-off plans, including vacation, sick time, personal days, company holidays and more
Substantial associate discount of 50% off regularly priced RH merchandise and 30% off sale items
Access to all RH Members Program benefits, including complimentary design services
High-value discounts with respected national vendors, partners and retailers
Generous Referral Bonus Program to reward associates for recruiting top talent