Majestic City Retreat Hotel
Tue, 01 Oct 2019 00:00:00 GMT -
* Accountable for Handling daily beverage inventory and maintaining stock for next day operations<br>* Planning drink menus and informing customers about new beverages and specials. Selecting and mixing ingredients,<br> garnishing glasses, and serving beverages to customers. Taking inventory and ordering supplies to ensure bar and<br> tables are well-stocked.<br>* Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to<br> patrons, balancing the cash register.<br>* Developing new cocktail and mocktail recipes.<br>* Verify identification and age requirements of customers.<br>* Building a rapport with regular customers to create a positive atmosphere which could result in client retention.
Guest service Associate - Banquet
M AJESTIC CITY RETREAT HOTEL
Fri, 01 Sep 2017 00:00:00 GMT -
Tue, 01 Oct 2019 00:00:00 GMT
* Assist with the complete setup and breakdown of the banquet area.<br>* Relay food and beverage orders.<br>* Maintain a high level of cleanliness and awareness of sanitary practices.<br>* Anticipate guests' needs and exceed customer service expectations.<br>* Maintain composure in a fast-paced environment.<br>* Relay important information about orders, allergies and special requests to the appropriate person.<br>* Respond urgently and appropriately to any concerns.<br>* Present in professional appearance and mannerisms.<br>* prepare and set the bar with proper mise-en-place following SOP.<br>* Taking care of bar inventory and store pickup according to the stock need for bar operation.<br>* Ensure that guests are seated and provided with menus promptly.<br>* Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and<br> accurately.nd<br>* Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times and ensure that any<br> guest complaints and comments are reported to management.<br>* The suggestion of menus in case of meeting to the supervisor and restaurant manager.<br>* Prepare night reports and closing.<br>* Any other duties as directed by the Restaurant & Bar Manager or other member of the management team.