Host

Soyka Restaurant opened its doors to the now-called MIMO community in 1999. Before this large warehouse building transformed into the avant garde restaurant it is today, it housed Mark Soykas vintage car collection. After time, living in the area with his family, Mark saw this Biscayne corner as a wonderful place for a family restaurant. Since its doors opened, Soyka has been a fine, family restaurant, with a strong business lunch, and quiet, intimate dinners, except for the weekends. Every Friday and Saturday evenings, enjoy live jazz in this New York style loft atmosphere with Classic American Cuisine, and of course children friendly. Open day and night, Soyka welcomes our neighbors, travelers, and solo goers to visit us and experience a history of Miami with great food, great wine, delicious drinks, and good people.

REPORTS TO: Restaurant Manager
KEY RELATIONSHIPS: Guests, Kitchen Staff, Stewarding Staff, F&B Staff

Job Description:
The host/reservationist is the first and last person a guest will interact with in the restaurant. Therefore, it is imperative that the first and last impression a guest will have is positive, gracious and professional. Most importantly, you will be supervising and coordinating the flow of the dining room. Constant communication with the kitchen and managers is key to a successful service.

Requirements:
• Excellent verbal and written communication skills
• Excellent critical thinking and decision-making skills
• Must be able to maintain tact and be cool under pressure
• Able to work flexible hours necessary including off hours, weekends and holidays
• Able to effectively communicate in English in both oral and written forms
• Professional and polished appearance and demeanor

Responsibilities:
• Enthusiastically welcome every guest at the door
• Ability to clearly communicate with all guests
• Always approach and move towards the guest. Never wait for the guest to come to you
• Go above and beyond to accommodate guests’ special requests
• Graciously say goodbye to all guests and extend an invitation to return to visit soon
• Oversee daily restaurant reservations, pre-assign seating where necessary
• Communicate with management regarding special orders, cake orders, and special requests – responsible for conveying all such
information to management
• Answer restaurant telephone courteously and efficiently
• Escort guests to tables and assist in seating at tables; present menus and extend pleasantries
• Shut down podium and forward phones to voice-loop at end of shift
• Work as a team, assist with all guests’ and employees’ needs and inquiries
• Always maintain positive guest relations
• Resolve guest complaints, ensuring guest satisfaction
• Be familiar with all features and local attractions/activities to respond to guest inquiries accurately
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas
• Maintain complete knowledge of scheduled daily activities and in-house groups, daily house count, table/seat/station numbers,
proper table set ups, room capacity, hours of operation, price range and dress code of the restaurant
• Perform all other job-related duties as requested

Work Conditions:
• The noise level in the work environment is usually loud
• While performing the duties of the job, the employee is regularly required to stand, use hands to handle, or feel objects, tools, or
controls; reach with hands and arms; talk or hear; and taste or smell
• The employee frequently is required to walk

Preferred:
• High school diploma or equivalent
• At least 1 year of hospitality sales and management experience
• At least 1 year of host person experience in a high-volume and/or upscale dining environment


50 Eggs inc Corporate Headquarters and Test Kitchen (coming soon) will be a place where chefs and epicureans from all over the world can come together and share their love for cuisine and draw inspiration from one another, creating classic renditions of dishes, giving them the opportunity to explore the flavors of cuisine as one culture.

Soyka Restaurant opened its doors to the now-called MIMO community in 1999. Before this large warehouse building transformed into the avant garde restaurant it is today, it housed Mark Soykas vintage car collection. After time, living in the area with his family, Mark saw this Biscayne corner as a wonderful place for a family restaurant. Since its doors opened, Soyka has been a fine, family restaurant, with a strong business lunch, and quiet, intimate dinners, except for the weekends. Every Friday and Saturday evenings, enjoy live jazz in this New York style loft atmosphere with Classic American Cuisine, and of course children friendly. Open day and night, Soyka welcomes our neighbors, travelers, and solo goers to visit us and experience a history of Miami with great food, great wine, delicious drinks, and good people.

REPORTS TO: Restaurant Manager
KEY RELATIONSHIPS: Guests, Kitchen Staff, Stewarding Staff, F&B Staff

Job Description:
The host/reservationist is the first and last person a guest will interact with in the restaurant. Therefore, it is imperative that the first and last impression a guest will have is positive, gracious and professional. Most importantly, you will be supervising and coordinating the flow of the dining room. Constant communication with the kitchen and managers is key to a successful service.

Requirements:
• Excellent verbal and written communication skills
• Excellent critical thinking and decision-making skills
• Must be able to maintain tact and be cool under pressure
• Able to work flexible hours necessary including off hours, weekends and holidays
• Able to effectively communicate in English in both oral and written forms
• Professional and polished appearance and demeanor

Responsibilities:
• Enthusiastically welcome every guest at the door
• Ability to clearly communicate with all guests
• Always approach and move towards the guest. Never wait for the guest to come to you
• Go above and beyond to accommodate guests’ special requests
• Graciously say goodbye to all guests and extend an invitation to return to visit soon
• Oversee daily restaurant reservations, pre-assign seating where necessary
• Communicate with management regarding special orders, cake orders, and special requests – responsible for conveying all such
information to management
• Answer restaurant telephone courteously and efficiently
• Escort guests to tables and assist in seating at tables; present menus and extend pleasantries
• Shut down podium and forward phones to voice-loop at end of shift
• Work as a team, assist with all guests’ and employees’ needs and inquiries
• Always maintain positive guest relations
• Resolve guest complaints, ensuring guest satisfaction
• Be familiar with all features and local attractions/activities to respond to guest inquiries accurately
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas
• Maintain complete knowledge of scheduled daily activities and in-house groups, daily house count, table/seat/station numbers,
proper table set ups, room capacity, hours of operation, price range and dress code of the restaurant
• Perform all other job-related duties as requested

Work Conditions:
• The noise level in the work environment is usually loud
• While performing the duties of the job, the employee is regularly required to stand, use hands to handle, or feel objects, tools, or
controls; reach with hands and arms; talk or hear; and taste or smell
• The employee frequently is required to walk

Preferred:
• High school diploma or equivalent
• At least 1 year of hospitality sales and management experience
• At least 1 year of host person experience in a high-volume and/or upscale dining environment


50 Eggs inc Corporate Headquarters and Test Kitchen (coming soon) will be a place where chefs and epicureans from all over the world can come together and share their love for cuisine and draw inspiration from one another, creating classic renditions of dishes, giving them the opportunity to explore the flavors of cuisine as one culture.