**We are delighted to have been awarded AA SMALL HOTEL GROUP OF THE YEAR (2024-2025), as well as being place in the TOP 30 Best Places to Work in Hospitality**.
What you’ll be doing?
As Spa Manager, you will take day to day responsibility for the Reception desk, diary management and general spa operations, including overseeing the team of Therapists, Receptionists & any General Assistants.
Your aim will be to continually surpass customer expectations and to lead the team to deliver the very best in guest experience. You will share your personal passion and knowledge, to develop the team, encouraging personal progression and training opportunities.
You will contribute to driving sales and revenue, budget management, stock control and reporting on the Spa's financial performance, to include: treatments, retail and membership
What you’ll need?
· You will have progressed from a therapist background into a spa management, within a luxury spa or hotel;
· Commercial acumen; with the ability to maximise revenues through diary management and therapist utilization in the spa;
Most important is to understand a luxury spa environment and be able to inspire& motivate a team to deliver a ‘5 bubble spa rating’ guest experience.
What’s in it for you?
At Eden Hotel Collection, we’re proud of our award-winning approach to employee wellbeing, engagement, and recognition (with industry award wins in both 2023 and 2024!)—which means you’re joining a team that values your happiness, growth, and success every step of the way.
A Culture of Collaboration and Care
We work together to create a truly inclusive workplace, where your voice matters, and real change happens:
We’re proud members of the Hoteliers’ Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team.
Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives. Join us to experience what it means to work for a values-led, award-winning employer.
INDHP
**We are delighted to have been awarded AA SMALL HOTEL GROUP OF THE YEAR (2024-2025), as well as being place in the TOP 30 Best Places to Work in Hospitality**.
What you’ll be doing?
As Spa Manager, you will take day to day responsibility for the Reception desk, diary management and general spa operations, including overseeing the team of Therapists, Receptionists & any General Assistants.
Your aim will be to continually surpass customer expectations and to lead the team to deliver the very best in guest experience. You will share your personal passion and knowledge, to develop the team, encouraging personal progression and training opportunities.
You will contribute to driving sales and revenue, budget management, stock control and reporting on the Spa's financial performance, to include: treatments, retail and membership
What you’ll need?
· You will have progressed from a therapist background into a spa management, within a luxury spa or hotel;
· Commercial acumen; with the ability to maximise revenues through diary management and therapist utilization in the spa;
Most important is to understand a luxury spa environment and be able to inspire& motivate a team to deliver a ‘5 bubble spa rating’ guest experience.
What’s in it for you?
At Eden Hotel Collection, we’re proud of our award-winning approach to employee wellbeing, engagement, and recognition (with industry award wins in both 2023 and 2024!)—which means you’re joining a team that values your happiness, growth, and success every step of the way.
A Culture of Collaboration and Care
We work together to create a truly inclusive workplace, where your voice matters, and real change happens:
We’re proud members of the Hoteliers’ Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team.
Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives. Join us to experience what it means to work for a values-led, award-winning employer.
INDHP