PM Shift Leader at Subway - 30994-0

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PM Shift Leader

Subway - 30994-0

PM Shift Leader

Subway - 30994-0

Part Time

2 Years Experience

To be discussed

PM Shift Leader

Subway - 30994-0

Part Time

2 Years Experience

To be discussed

Skills

POS Systems

Cleanliness

Safe Food Handling

Training Experience

Money Handling

Fast-Paced Experience

Description

Key Responsibilities

Supervision and Leadership: The Shift Leader manages restaurant staff during their shifts, ensuring that all team members perform their duties effectively and adhere to company policies. They provide guidance, support, and training to new employees.
Customer Service: Ensuring a high standard of customer service is a primary responsibility. The Shift Leader addresses customer complaints, provides solutions, and ensures that guests have a positive dining experience.
Operational Management: The Shift Leader oversees daily operations, including food preparation, inventory management, and maintaining cleanliness and safety standards in the restaurant. They ensure that all food quality and presentation meet the restaurant's standards.
Cash Handling: Responsible for managing cash registers, processing transactions, and making accurate deposits. They ensure proper cash control and handle any discrepancies that may arise.
Staff Scheduling: The Shift Leader assists in creating staff schedules, managing labor costs, and ensuring adequate coverage during shifts. They also manage employee breaks and shift changes.

Required Skills and Qualifications

Experience: A minimum of 1-2 years of supervisory experience in the food service industry is preferred.
Communication Skills: Excellent verbal and written communication skills are essential for interacting with staff and customers.
Problem-Solving: Strong problem-solving skills to address operational issues and customer complaints effectively.
Knowledge of Food Safety: Understanding of food safety and sanitation regulations is crucial for maintaining a safe dining environment.
Team Player: Ability to work collaboratively with team members and motivate them to achieve high performance.

Conclusion

The Restaurant Shift Leader plays a vital role in ensuring the smooth operation of the restaurant during their shifts. They are responsible for managing staff, maintaining high standards of customer service, and overseeing daily operations, all of which contribute to the overall success of the establishment.

Key Responsibilities

Supervision and Leadership: The Shift Leader manages restaurant staff during their shifts, ensuring that all team members perform their duties effectively and adhere to company policies. They provide guidance, support, and training to new employees.
Customer Service: Ensuring a high standard of customer service is a primary responsibility. The Shift Leader addresses customer complaints, provides solutions, and ensures that guests have a positive dining experience.
Operational Management: The Shift Leader oversees daily operations, including food preparation, inventory management, and maintaining cleanliness and safety standards in the restaurant. They ensure that all food quality and presentation meet the restaurant's standards.
Cash Handling: Responsible for managing cash registers, processing transactions, and making accurate deposits. They ensure proper cash control and handle any discrepancies that may arise.
Staff Scheduling: The Shift Leader assists in creating staff schedules, managing labor costs, and ensuring adequate coverage during shifts. They also manage employee breaks and shift changes.

Required Skills and Qualifications

Experience: A minimum of 1-2 years of supervisory experience in the food service industry is preferred.
Communication Skills: Excellent verbal and written communication skills are essential for interacting with staff and customers.
Problem-Solving: Strong problem-solving skills to address operational issues and customer complaints effectively.
Knowledge of Food Safety: Understanding of food safety and sanitation regulations is crucial for maintaining a safe dining environment.
Team Player: Ability to work collaboratively with team members and motivate them to achieve high performance.

Conclusion

PM Shift Leader

Skills

POS Systems

Cleanliness

Safe Food Handling

Training Experience

Money Handling

Fast-Paced Experience

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1289 Stafford Rd, Tiverton, Rhode Island 02878, United States

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