Description
Summary/Objective
This position is responsible for greeting guests at the door. The host/hostess seats and presents clean menus to guests in a friendly, professional and quick manner. Look for someone with a pleasant and bubbly personality.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Greets and seats guests, presents menus to guests, informs them of special catch and soups.
Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations.
Takes names on a waiting list.
Runs the floor plan board.
Observes tables and keeps track of clean, dirty and occupied tables.
Takes guest information and quotes wait times to guests accurately when tables are not immediately available.
Cleans, organizes and stocks menus at host area.
Answers phone and answers questions concerning the menu and restaurant.
Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience.
Fills to-go orders, if applicable.
Maintains restrooms throughout shift.
Sweeps foyer and front entrance area frequently.
Performs other duties as directed.
Competencies
Customer Focus.
Communication Proficiency.
Organizational Skills.
Stress Management/Composure.
Multi-task oriented.
Supervisory Responsibility
This position has no supervisory responsibilities.
Position Type/Expected Hours of Work
This is a full-time position, typically working 35-40 hours a week. Frequent evening and weekend shifts are required.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Job Types: Full-time, Part-time
Experience:
customer service: 1 year (Preferred)Bright, rustic-chic spot featuring pub grub, a robust list of beers on tap, Specialty Cocktails & NYC skyline views.Bright, rustic-chic spot featuring pub grub, a robust list of beers on tap, Specialty Cocktails & NYC skyline views.
Summary/Objective
This position is responsible for greeting guests at the door. The host/hostess seats and presents clean menus to guests in a friendly, professional and quick manner. Look for someone with a pleasant and bubbly personality.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Greets and seats guests, presents menus to guests, informs them of special catch and soups.
Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations.
Takes names on a waiting list.
Runs the floor plan board.
Observes tables and keeps track of clean, dirty and occupied tables.
Takes guest information and quotes wait times to guests accurately when tables are not immediately available.
Cleans, organizes and stocks menus at host area.
Answers phone and answers questions concerning the menu and restaurant.
Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience.
Fills to-go orders, if applicable.
Maintains restrooms throughout shift.
Sweeps foyer and front entrance area frequently.
Performs other duties as directed.
Competencies
Customer Focus.
Communication Proficiency.
Organizational Skills.
Stress Management/Composure.
Multi-task oriented.
Supervisory Responsibility
This position has no supervisory responsibilities.
Position Type/Expected Hours of Work
This is a full-time position, typically working 35-40 hours a week. Frequent evening and weekend shifts are required.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Job Types: Full-time, Part-time
Experience:
customer service: 1 year (Preferred)Bright, rustic-chic spot featuring pub grub, a robust list of beers on tap, Specialty Cocktails & NYC skyline views.Bright, rustic-chic spot featuring pub grub, a robust list of beers on tap, Specialty Cocktails & NYC skyline views.
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