Description
We are currently seeking an energetic, dynamic, and self-motivated restaurant professional who can organize and lead a team of servers/waitstaff to deliver an exceptional fine dining experience to our guests.
As a Headwaiter you are responsible for providing professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:
• Work in close cooperation with the kitchen to ensure smooth operations
• Conduct regular training sessions with the assigned team in line with the departmental SOP’s
• Monitor duty schedules for the respective team
• Ensure the proper appearance and grooming of assigned employees
• Work towards the timely set up of the assigned Fine Dining stations, according to the meal settings and in line with the opening hours
• Handle the welcome of arriving guests and their seating through the hostess and take over, if they are not available
• Maintain a professional and friendly relationship with the Fine Dining patrons to ensure their well-being
• Understand all menu items, promotional activities and other relevant issues concerning the restaurant
• Contribute to meet and maximize the monthly revenue budget.
Education, Qualifications & Experiences:
You should ideally have a diploma/degree in the hospitality field with a minimum of two years of experience in a similar role. Without a degree, 3-5 years of experience is preferred. Previous experiences in leadership and supervisory roles are a definite plus.
Knowledge & Competencies:
The ideal candidate will be a well presented and groomed individual with an outgoing and friendly attitude and a high aptitude for customer care. You are a hands-on and proactive person with a charismatic and approachable character. You will work well under pressure in a fast-paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:
Effective Communication
Business Planning
Supervising People
Supervising Operations
Teamwork
Adaptability
Customer Focus
We are currently seeking an energetic, dynamic, and self-motivated restaurant professional who can organize and lead a team of servers/waitstaff to deliver an exceptional fine dining experience to our guests.
As a Headwaiter you are responsible for providing professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:
• Work in close cooperation with the kitchen to ensure smooth operations
• Conduct regular training sessions with the assigned team in line with the departmental SOP’s
• Monitor duty schedules for the respective team
• Ensure the proper appearance and grooming of assigned employees
• Work towards the timely set up of the assigned Fine Dining stations, according to the meal settings and in line with the opening hours
• Handle the welcome of arriving guests and their seating through the hostess and take over, if they are not available
• Maintain a professional and friendly relationship with the Fine Dining patrons to ensure their well-being
• Understand all menu items, promotional activities and other relevant issues concerning the restaurant
• Contribute to meet and maximize the monthly revenue budget.
Education, Qualifications & Experiences:
You should ideally have a diploma/degree in the hospitality field with a minimum of two years of experience in a similar role. Without a degree, 3-5 years of experience is preferred. Previous experiences in leadership and supervisory roles are a definite plus.
Knowledge & Competencies:
The ideal candidate will be a well presented and groomed individual with an outgoing and friendly attitude and a high aptitude for customer care. You are a hands-on and proactive person with a charismatic and approachable character. You will work well under pressure in a fast-paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:
Effective Communication
Business Planning
Supervising People
Supervising Operations
Teamwork
Adaptability
Customer Focus
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