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Summary
Night Manager
Salary £24720 / Year
Schedule Full Time
Experience Minimum 2 years of experience
Location 81 Jermyn St, St. James's, London SW1Y 6JF, UK

Night Manager


Description
The Cavendish London is a 230 bedroom 4-star deluxe hotel, perfectly located in the heart of central London's Piccadilly, equidistant from Green Park and Piccadilly Circus stations. We are a contemporary hotel, with great facilities, including 5 well equipped & stylish Meeting/Conference Rooms, a relaxing lounge & bar and fine dining restaurant.

Reporting to the Front of House Manager, our Night Manager is responsible for the smooth and effective running of the whole hotel overnight. This role of Night Manager is crucial for:

• Taking responsibility for the smooth running of the hotel in the absence of Senior Management by ensuring a high level of service, comfort and security is provided for our guests, staff and the hotel overall
• Being conversant with all crisis management procedures and carry out any emergency procedures when and where necessary
• Ensuring that the highest standards of guest services are consistently delivered at Reception and Switchboard through quality leadership and robust team management
• Being an ambassador for the Hotel and role model representing our values at all times by ensuring they are executed and maintained

The ideal Night Manager candidate would be a self-motivated, highly responsible and professional team player with a passion for service excellence. Ideally you have:

• A fully flexible rotating roster throughout the week (5 out of 7 night shifts per week)
• Previous experience in supervising the Front Desk area and team
• Excellent customer service, communication and problem-solving skills
• Advanced experience with Opera is desirable

For the successful Night Manager candidate, we offer:

• Uniform and meals on duty
• Training opportunities (on the job, internal and external qualifications)
• Employee recognition scheme through guests and fellow team members
• Employee stay rates throughout Europe (after passing probation)

About us

The Cavendish London is managed by The Ascott Limited, the world’s largest Serviced Residence owner-operator.

The Cavendish London is accredited with a number of accolades, including being recognised as one of the top 100 Best Small Companies to work for (2010 - 2014) and one of the Top 50 Best Hospitality Employers in 2013 and 2014.

This is your opportunity to join our award winning hotel & team as a Night Manager.
The Cavendish London is a 230 bedroom 4-star deluxe hotel, perfectly located in the heart of central London's Piccadilly, equidistant from Green Park and Piccadilly Circus stations. We are a contemporary hotel, with great facilities, including 5 well equipped & stylish Meeting/Conference Rooms, a relaxing lounge & bar and fine dining restaurant.

Reporting to the Front of House Manager, our Night Manager is responsible for the smooth and effective running of the whole hotel overnight. This role of Night Manager is crucial for:

• Taking responsibility for the smooth running of the hotel in the absence of Senior Management by ensuring a high level of service, comfort and security is provided for our guests, staff and the hotel overall
• Being conversant with all crisis management procedures and carry out any emergency procedures when and where necessary
• Ensuring that the highest standards of guest services are consistently delivered at Reception and Switchboard through quality leadership and robust team management
• Being an ambassador for the Hotel and role model representing our values at all times by ensuring they are executed and maintained

The ideal Night Manager candidate would be a self-motivated, highly responsible and professional team player with a passion for service excellence. Ideally you have:

• A fully flexible rotating roster throughout the week (5 out of 7 night shifts per week)
• Previous experience in supervising the Front Desk area and team
• Excellent customer service, communication and problem-solving skills
• Advanced experience with Opera is desirable

For the successful Night Manager candidate, we offer:

• Uniform and meals on duty
• Training opportunities (on the job, internal and external qualifications)
• Employee recognition scheme through guests and fellow team members
• Employee stay rates throughout Europe (after passing probation)

About us

The Cavendish London is managed by The Ascott Limited, the world’s largest Serviced Residence owner-operator.

The Cavendish London is accredited with a number of accolades, including being recognised as one of the top 100 Best Small Companies to work for (2010 - 2014) and one of the Top 50 Best Hospitality Employers in 2013 and 2014.

This is your opportunity to join our award winning hotel & team as a Night Manager.

Details
Salary £24720 / Year
Schedule Full Time
Experience Minimum 2 years of experience
Location 81 Jermyn St, St. James's, London SW1Y 6JF, UK

Skills
Fluent in English
Excellent Communication Skills
Leadership
Teamwork
Flexibility
Opera PMS
Supervisory Skills
Strong Customer Service Skills
Excellent problem-solving skills
By applying you confirm you have these skills.

expired job post

81 Jermyn St, St. James's, London SW1Y 6JF, UK