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Head Waiter
Summary
Head Waiter
| Salary | £19770 / Year Plus Tips |
| Schedule | Full Time |
| Experience | Minimum 1 year of experience |
| Location | 81 Jermyn St, St. James's, London SW1Y 6JF, UK |
Head Waiter
Description
The Cavendish London is a 230 bedroom 4-star deluxe hotel, perfectly located in the heart of central London's Piccadilly, equidistant from Green Park and Piccadilly Circus stations.
We are a contemporary hotel, with great facilities, including 5 well equipped & stylish Meeting/Conference Rooms, a relaxing Lounge and Cocktail Bar and fine dining restaurant.
As Head Waiter you will be overseeing the operational Food & Beverage team in our restaurant, reporting to the F&B Supervisor (each shift), we are seeking a driven, experienced and professional Head Waiter with a passion for service excellence to join the hotel.
As Head Waiter any given shift, you will be required to:
• Take ownership in the smooth running of the restaurant whilst ensuring that all tasks set by the management are completed with consistency and up to the standard
• Anticipate the customers’ needs whenever possible and pro-actively assist them with any requirements in a courteous and confident manner
• Lead the team by example by providing exceptional services to our guests through the demonstration of full knowledge of our products, services and facilities
• Pro-actively partake in your personal and professional development whilst supporting the supervisors and managers in the training and coaching of the team members to enhance service standards and delivery overall
• Manage systems and any customer-related challenges on an advanced level
Ideally our Head Waiter must have:
• A fully flexible rotating roster throughout the week
• Passion for Food & Beverage overall
• Excellent customer service, communication and problem-solving skills
• A good command of English (Essential)
• Previous experience with Micros (Desirable)
About us
The Cavendish London is managed by The Ascott Limited, the world’s largest Serviced Residence owner-operator.
The Cavendish London is accredited with a number of accolades, including being recognised as one of the top 100 Best Small Companies to work for (2010 - 2014) and one of the Top 50 Best Hospitality Employers in 2013 and 2014.
This is your opportunity to join our award winning hotel & team.
We are a contemporary hotel, with great facilities, including 5 well equipped & stylish Meeting/Conference Rooms, a relaxing Lounge and Cocktail Bar and fine dining restaurant.
As Head Waiter you will be overseeing the operational Food & Beverage team in our restaurant, reporting to the F&B Supervisor (each shift), we are seeking a driven, experienced and professional Head Waiter with a passion for service excellence to join the hotel.
As Head Waiter any given shift, you will be required to:
• Take ownership in the smooth running of the restaurant whilst ensuring that all tasks set by the management are completed with consistency and up to the standard
• Anticipate the customers’ needs whenever possible and pro-actively assist them with any requirements in a courteous and confident manner
• Lead the team by example by providing exceptional services to our guests through the demonstration of full knowledge of our products, services and facilities
• Pro-actively partake in your personal and professional development whilst supporting the supervisors and managers in the training and coaching of the team members to enhance service standards and delivery overall
• Manage systems and any customer-related challenges on an advanced level
Ideally our Head Waiter must have:
• A fully flexible rotating roster throughout the week
• Passion for Food & Beverage overall
• Excellent customer service, communication and problem-solving skills
• A good command of English (Essential)
• Previous experience with Micros (Desirable)
About us
The Cavendish London is managed by The Ascott Limited, the world’s largest Serviced Residence owner-operator.
The Cavendish London is accredited with a number of accolades, including being recognised as one of the top 100 Best Small Companies to work for (2010 - 2014) and one of the Top 50 Best Hospitality Employers in 2013 and 2014.
This is your opportunity to join our award winning hotel & team.
The Cavendish London is a 230 bedroom 4-star deluxe hotel, perfectly located in the heart of central London's Piccadilly, equidistant from Green Park and Piccadilly Circus stations.
We are a contemporary hotel, with great facilities, including 5 well equipped & stylish Meeting/Conference Rooms, a relaxing Lounge and Cocktail Bar and fine dining restaurant.
As Head Waiter you will be overseeing the operational Food & Beverage team in our restaurant, reporting to the F&B Supervisor (each shift), we are seeking a driven, experienced and professional Head Waiter with a passion for service excellence to join the hotel.
As Head Waiter any given shift, you will be required to:
• Take ownership in the smooth running of the restaurant whilst ensuring that all tasks set by the management are completed with consistency and up to the standard
• Anticipate the customers’ needs whenever possible and pro-actively assist them with any requirements in a courteous and confident manner
• Lead the team by example by providing exceptional services to our guests through the demonstration of full knowledge of our products, services and facilities
• Pro-actively partake in your personal and professional development whilst supporting the supervisors and managers in the training and coaching of the team members to enhance service standards and delivery overall
• Manage systems and any customer-related challenges on an advanced level
Ideally our Head Waiter must have:
• A fully flexible rotating roster throughout the week
• Passion for Food & Beverage overall
• Excellent customer service, communication and problem-solving skills
• A good command of English (Essential)
• Previous experience with Micros (Desirable)
About us
The Cavendish London is managed by The Ascott Limited, the world’s largest Serviced Residence owner-operator.
The Cavendish London is accredited with a number of accolades, including being recognised as one of the top 100 Best Small Companies to work for (2010 - 2014) and one of the Top 50 Best Hospitality Employers in 2013 and 2014.
This is your opportunity to join our award winning hotel & team.
We are a contemporary hotel, with great facilities, including 5 well equipped & stylish Meeting/Conference Rooms, a relaxing Lounge and Cocktail Bar and fine dining restaurant.
As Head Waiter you will be overseeing the operational Food & Beverage team in our restaurant, reporting to the F&B Supervisor (each shift), we are seeking a driven, experienced and professional Head Waiter with a passion for service excellence to join the hotel.
As Head Waiter any given shift, you will be required to:
• Take ownership in the smooth running of the restaurant whilst ensuring that all tasks set by the management are completed with consistency and up to the standard
• Anticipate the customers’ needs whenever possible and pro-actively assist them with any requirements in a courteous and confident manner
• Lead the team by example by providing exceptional services to our guests through the demonstration of full knowledge of our products, services and facilities
• Pro-actively partake in your personal and professional development whilst supporting the supervisors and managers in the training and coaching of the team members to enhance service standards and delivery overall
• Manage systems and any customer-related challenges on an advanced level
Ideally our Head Waiter must have:
• A fully flexible rotating roster throughout the week
• Passion for Food & Beverage overall
• Excellent customer service, communication and problem-solving skills
• A good command of English (Essential)
• Previous experience with Micros (Desirable)
About us
The Cavendish London is managed by The Ascott Limited, the world’s largest Serviced Residence owner-operator.
The Cavendish London is accredited with a number of accolades, including being recognised as one of the top 100 Best Small Companies to work for (2010 - 2014) and one of the Top 50 Best Hospitality Employers in 2013 and 2014.
This is your opportunity to join our award winning hotel & team.
Details
| Salary | £19770 / Year Plus Tips |
| Schedule | Full Time |
| Experience | Minimum 1 year of experience |
| Location | 81 Jermyn St, St. James's, London SW1Y 6JF, UK |
Skills
Basic Beers/Spirits Knowledge
Fine Dining Experience
Fluent in English
Knowledge of Wine Pairings
Knowledge of Coffees
Advanced Knowledge of Cash Registers/ Money Handling
By applying you confirm you have these skills.
The Cavendish London
| Salary |
£19770 / Year Plus Tips |
| Schedule | Full Time |
| Experience | Minimum 1 year of experience |
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81 Jermyn St, St. James's, London SW1Y 6JF, UK