Front Office Assistant

The Cavendish London is a 230 bedroom 4-star deluxe hotel, perfectly located in the heart of central London's Piccadilly, equidistant from Green Park and Piccadilly Circus stations.

We are a contemporary hotel, with great facilities, including 5 well equipped & stylish Meeting/Conference Rooms, along with the Mayfair Lounge & Grill, providing a fine dining experience.

We are seeking a highly personable, opportunistic and professional candidate to work as a Front Office Assistant (Receptionist) with a passion for customer service excellence to join the hotel.

On any given shift, as a Front Office Assistant (Receptionist) you will be required to:

• Give our guests a highly courteous and personable welcome and departure according to the required standards and above
• Provide exceptional service to our guests by demonstrating full knowledge of our products, services and facilities
• Ensure that the daily task list is completed in an efficient and effective manner
• Work closely with other team members, supervisors and Concierge particularly in high volume periods whilst providing the highest service standard possible
• Take initiative in accommodating our customers’ needs in a resourceful manner (external and internal clients)

For our successful Front Office Assistant (Receptionist), ideally you must have:

• Excellent customer service skills
• Ability to learn and work with systems quickly (Experience with Opera PMS is desirable)
• Excellent communication and organisational skills
• A good command of English is essential, a second language would be advantageous

We provide you with a uniform, meals on duty and an abundance of training, learning & development opportunities.

About us
The Cavendish London is managed by The Ascott Limited, the world’s largest Serviced Residence owner-operator.

The Cavendish London is accredited with a number of accolades, including being recognised as one of the top 100 Best Small Companies to work for (2010 - 2014) and one of the Top 50 Best Hospitality Employers in 2013 and 2014.

This is your opportunity to join our award winning hotel & team as a Front Office Assistant (Receptionist).

Employment Entity: The Cavendish Hotel (London) Limited

The Cavendish London is a 230 bedroom 4-star deluxe hotel, perfectly located in the heart of central London's Piccadilly, equidistant from Green Park and Piccadilly Circus stations.

We are a contemporary hotel, with great facilities, including 5 well equipped & stylish Meeting/Conference Rooms, along with the Mayfair Lounge & Grill, providing a fine dining experience.

We are seeking a highly personable, opportunistic and professional candidate to work as a Front Office Assistant (Receptionist) with a passion for customer service excellence to join the hotel.

On any given shift, as a Front Office Assistant (Receptionist) you will be required to:

• Give our guests a highly courteous and personable welcome and departure according to the required standards and above
• Provide exceptional service to our guests by demonstrating full knowledge of our products, services and facilities
• Ensure that the daily task list is completed in an efficient and effective manner
• Work closely with other team members, supervisors and Concierge particularly in high volume periods whilst providing the highest service standard possible
• Take initiative in accommodating our customers’ needs in a resourceful manner (external and internal clients)

For our successful Front Office Assistant (Receptionist), ideally you must have:

• Excellent customer service skills
• Ability to learn and work with systems quickly (Experience with Opera PMS is desirable)
• Excellent communication and organisational skills
• A good command of English is essential, a second language would be advantageous

We provide you with a uniform, meals on duty and an abundance of training, learning & development opportunities.

About us
The Cavendish London is managed by The Ascott Limited, the world’s largest Serviced Residence owner-operator.

The Cavendish London is accredited with a number of accolades, including being recognised as one of the top 100 Best Small Companies to work for (2010 - 2014) and one of the Top 50 Best Hospitality Employers in 2013 and 2014.

This is your opportunity to join our award winning hotel & team as a Front Office Assistant (Receptionist).

Employment Entity: The Cavendish Hotel (London) Limited