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Summary
Floor Manager
Salary To be discussed
Schedule Full Time
Experience Minimum 3 years of experience
Location 151 W Adams St, Chicago, IL 60603, USA

Floor Manager


Description
Located in the JW Marriott Chicago, in the city’s bustling Loop financial district, The Florentine offers an elegant yet accessible interpretation of seasonal Italian cuisine. Characterized by simplicity and paramount ingredients, the menu showcases top imported Italian pastas, cheeses, salts and meats as well as ingredients from local and organic farms.

We are looking for two experienced Managers to come to work every day, and make sure that the restaurant is set up for success. He/She will oversee the staff and operations under the guidance of the General Manager, and must be the “face” of the restaurant by adhering to these position requirements:

Restaurant Operations-
 Oversee comp/void reporting
 Schedule all FOH employees and monitor overtime
 Oversee tip reporting
 Daily walk through to inspect restaurant
 Upkeep of all building and equipment (FOH/BOH) maintenance and cleanliness

Service-
 Be physically present on the floor during service to ensure service standards
 Guide, direct and train service staff; observe the flow of guests, and provide assistance when necessary
 Personally involve self with the service of VIP tables
 Be aware of any bottlenecks or overwhelmed service areas and assist as necessary
 Make sure that all needed supplies are on the floor at all times, including china, glass, linen, and other various supplies
 Assist Maitre D’ in expediting smooth seating and guest satisfaction/special requests
 Communicate with kitchen regarding pace of service, special needs, and general guest satisfaction
 Assist in wine sales and service

Staff-
 Hire and Train the staff to have comprehensive knowledge of the menu, wine list and service standards
 Observe staff appearance before and during service and take action as necessary
 Discuss any service procedures that need addressing
 Enforce disciplinary actions, as needed
 Conduct trainings and staff meetings as needed to clearly communicate expectations to team
 Maintain a healthy, happy and productive work environment for employees to foster loyalty and dedication

Communication-
 Be aware of any conflicts between staff and work to solve these problems
 Provide wait staff with any relevant information during staff meetings
 Set goals for each member of the management team (continual improvement)
 Handle customer correspondence as necessary

Why work with us??
 Competitive hourly rates & opportunity for growth (we are expanding!)
 Paid Time Off
 Full benefits package after 90 days with 75% paid premiums
 401k with employer match
 Flex Spending Accounts for Medical, Transit & Parking
 Shift meal, dining discounts in other E2 restaurant locations, and a great work environment!

If you think you are a great fit for this role, please let us know by applying today! E2 Hospitality is an EOE, and we look forward to hearing from you.
Located in the JW Marriott Chicago, in the city’s bustling Loop financial district, The Florentine offers an elegant yet accessible interpretation of seasonal Italian cuisine. Characterized by simplicity and paramount ingredients, the menu showcases top imported Italian pastas, cheeses, salts and meats as well as ingredients from local and organic farms.

We are looking for two experienced Managers to come to work every day, and make sure that the restaurant is set up for success. He/She will oversee the staff and operations under the guidance of the General Manager, and must be the “face” of the restaurant by adhering to these position requirements:

Restaurant Operations-
 Oversee comp/void reporting
 Schedule all FOH employees and monitor overtime
 Oversee tip reporting
 Daily walk through to inspect restaurant
 Upkeep of all building and equipment (FOH/BOH) maintenance and cleanliness

Service-
 Be physically present on the floor during service to ensure service standards
 Guide, direct and train service staff; observe the flow of guests, and provide assistance when necessary
 Personally involve self with the service of VIP tables
 Be aware of any bottlenecks or overwhelmed service areas and assist as necessary
 Make sure that all needed supplies are on the floor at all times, including china, glass, linen, and other various supplies
 Assist Maitre D’ in expediting smooth seating and guest satisfaction/special requests
 Communicate with kitchen regarding pace of service, special needs, and general guest satisfaction
 Assist in wine sales and service

Staff-
 Hire and Train the staff to have comprehensive knowledge of the menu, wine list and service standards
 Observe staff appearance before and during service and take action as necessary
 Discuss any service procedures that need addressing
 Enforce disciplinary actions, as needed
 Conduct trainings and staff meetings as needed to clearly communicate expectations to team
 Maintain a healthy, happy and productive work environment for employees to foster loyalty and dedication

Communication-
 Be aware of any conflicts between staff and work to solve these problems
 Provide wait staff with any relevant information during staff meetings
 Set goals for each member of the management team (continual improvement)
 Handle customer correspondence as necessary

Why work with us??
 Competitive hourly rates & opportunity for growth (we are expanding!)
 Paid Time Off
 Full benefits package after 90 days with 75% paid premiums
 401k with employer match
 Flex Spending Accounts for Medical, Transit & Parking
 Shift meal, dining discounts in other E2 restaurant locations, and a great work environment!

If you think you are a great fit for this role, please let us know by applying today! E2 Hospitality is an EOE, and we look forward to hearing from you.

Details
Salary To be discussed
Schedule Full Time
Experience Minimum 3 years of experience
Location 151 W Adams St, Chicago, IL 60603, USA

Skills
Advanced Beers/Spirits Knowledge
Attention to detail
By applying you confirm you have these skills.

expired job post

151 W Adams St, Chicago, IL 60603, USA