Accessibility
Category
Fine Dining
Cuisine
American
  • Summary
  • Description
  • Skills
Summary
Reservations Manager
Salary To be discussed
Schedule Full Time
Experience Minimum 2 years of experience
Location 309 Middle St, Washington, VA 22747, USA
Category Fine Dining
Cuisine American

Reservations Manager


Description
As a Reservations Manager the ideal candidate needs to be able to manage the day-to-day operation of the Reservations department, assist with interviewing and selecting new staff members for the Reservations department, train reservations staff members in all elements of their employment, including technical skills, ideology, organizational culture and standards and performance. As the leader, we expect candidates to demonstrate the ability to not just lead but to motivate staff to achieve and exceed performance goals and guest service standards. Responsibilities include but are not limited to, managing staff labor, to include scheduling, timekeeping, labor tracking and reporting, reviewing employee performance and conduct coaching and counseling as needed to correct performance challenges, to appropriately report any and all department problems, issues, and opportunities as they occur and to always represent yourself and The Inn with integrity and maturity consistently. Previous Reservations experience in a five-star, five diamond hotel required.
As a Reservations Manager the ideal candidate needs to be able to manage the day-to-day operation of the Reservations department, assist with interviewing and selecting new staff members for the Reservations department, train reservations staff members in all elements of their employment, including technical skills, ideology, organizational culture and standards and performance. As the leader, we expect candidates to demonstrate the ability to not just lead but to motivate staff to achieve and exceed performance goals and guest service standards. Responsibilities include but are not limited to, managing staff labor, to include scheduling, timekeeping, labor tracking and reporting, reviewing employee performance and conduct coaching and counseling as needed to correct performance challenges, to appropriately report any and all department problems, issues, and opportunities as they occur and to always represent yourself and The Inn with integrity and maturity consistently. Previous Reservations experience in a five-star, five diamond hotel required.

Details
Salary To be discussed
Schedule Full Time
Experience Minimum 2 years of experience
Location 309 Middle St, Washington, VA 22747, USA
Category Fine Dining
Cuisine American

Skills
Ability to Multi-Task
Positive attitude
works well under pressure
High sense of urgency
Well organized
Excellent communication skills both written and verbal
Great attention to details
Ability to meet expectations of a 5 star property
Ability to meet expectations of a 5 diamond proberty
Prior Reservations experience in a hospitality environment
By applying you confirm you have these skills.

expired job post

309 Middle St, Washington, VA 22747, USA