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Category
Fine Dining
Cuisine
American
  • Summary
  • Description
  • Skills
Summary
Assistant Housekeeping Manager
Salary To be discussed
Schedule Full Time
Experience Minimum 1 year of experience
Location 309 Middle St, Washington, VA 22747, USA
Category Fine Dining
Cuisine American

Assistant Housekeeping Manager


Description
We are seeking a candidate who works with a high level of integrity, communicating and demonstrating efficiency and a strong focus on impeccable guest service. Our preferred candidate will be a passionate industry role model who is engaged, self-motivated and able to excel under pressure, and with a sense of humor, in the constantly evolving environment of a living theatre.
DUTIES AND RESPONSIBILITIES:

• Responsible for the training and development for all Housekeeping staff.
• Responsible for maintaining adequate inventory of housekeeping supplies and necessary equipment.
• Follows established procedures for ordering and receiving of necessary supplies and equipment so as to control purchases, inventory, and costs.
• Maintains productive relationships with vendors and contractors with whom the housekeeping department works; may source new vendors or contractors as needed.
• Prepares department schedules and payroll by daily review to ensure costs are within budgets.
• Ensures quality services are rendered in meeting guest needs and that guest relations are enhanced.
• Maintains quality of guest rooms, public areas, and back-of-house areas under your responsibility to Inn at Little Washington standards.
• Reports accurate room status of guest rooms to the Front Desk.
• Enforces standard procedures for the acceptance, security, and return of guest lost and found items.
• Inspects guest rooms on a daily basis and ensures that any quality discrepancies are resolved in an appropriate and timely manner.
• Enforces all Inn policies and procedures.
• Regular attendance in conformance with the standards, which may be established by The Inn at Little Washington from time to time, is essential to the successful performance of this position.
• Due to the cyclical nature of the hospitality industry, this position may be required to work varying schedules to reflect the business needs of The Inn.
• Maintains positive working relationship with other departments.
• Regular attendance and participation in meetings including management staff meetings, and leadership of department meetings.
• Responds immediately by acting upon negative guest comments, suggestions, circumstances to take corrective action to ensure customer satisfaction at all times.
• Oversees and monitors on a daily basis distribution of linen and supplies throughout the property.
• Responsible for the training and management of personnel in OSHA safety standards, including chemical safety, blood borne pathogens, lifting and carrying, and emergency procedures. Ensures compliance at all times.
• Follows established procedures to report any and all accidents in a timely manner.
• Other duties as assigned.
Education:

• College education or skills equivalent to same as relates to the hospitality industry.
• Degree in Hospitality or Rooms Division Management preferred.

Experience:

• Prior experience in hotel housekeeping positions, including experience in management or supervisory positions in properties of similar size and business volume.
• Experience with Forbes Five Star standards, and Relais and Chateaux preferred.


We are seeking a candidate who works with a high level of integrity, communicating and demonstrating efficiency and a strong focus on impeccable guest service. Our preferred candidate will be a passionate industry role model who is engaged, self-motivated and able to excel under pressure, and with a sense of humor, in the constantly evolving environment of a living theatre.
DUTIES AND RESPONSIBILITIES:

• Responsible for the training and development for all Housekeeping staff.
• Responsible for maintaining adequate inventory of housekeeping supplies and necessary equipment.
• Follows established procedures for ordering and receiving of necessary supplies and equipment so as to control purchases, inventory, and costs.
• Maintains productive relationships with vendors and contractors with whom the housekeeping department works; may source new vendors or contractors as needed.
• Prepares department schedules and payroll by daily review to ensure costs are within budgets.
• Ensures quality services are rendered in meeting guest needs and that guest relations are enhanced.
• Maintains quality of guest rooms, public areas, and back-of-house areas under your responsibility to Inn at Little Washington standards.
• Reports accurate room status of guest rooms to the Front Desk.
• Enforces standard procedures for the acceptance, security, and return of guest lost and found items.
• Inspects guest rooms on a daily basis and ensures that any quality discrepancies are resolved in an appropriate and timely manner.
• Enforces all Inn policies and procedures.
• Regular attendance in conformance with the standards, which may be established by The Inn at Little Washington from time to time, is essential to the successful performance of this position.
• Due to the cyclical nature of the hospitality industry, this position may be required to work varying schedules to reflect the business needs of The Inn.
• Maintains positive working relationship with other departments.
• Regular attendance and participation in meetings including management staff meetings, and leadership of department meetings.
• Responds immediately by acting upon negative guest comments, suggestions, circumstances to take corrective action to ensure customer satisfaction at all times.
• Oversees and monitors on a daily basis distribution of linen and supplies throughout the property.
• Responsible for the training and management of personnel in OSHA safety standards, including chemical safety, blood borne pathogens, lifting and carrying, and emergency procedures. Ensures compliance at all times.
• Follows established procedures to report any and all accidents in a timely manner.
• Other duties as assigned.
Education:

• College education or skills equivalent to same as relates to the hospitality industry.
• Degree in Hospitality or Rooms Division Management preferred.

Experience:

• Prior experience in hotel housekeeping positions, including experience in management or supervisory positions in properties of similar size and business volume.
• Experience with Forbes Five Star standards, and Relais and Chateaux preferred.



Details
Salary To be discussed
Schedule Full Time
Experience Minimum 1 year of experience
Location 309 Middle St, Washington, VA 22747, USA
Category Fine Dining
Cuisine American

Skills
Able to lift 30+ pounds
Excellent Verbal and written communication skills
Able to walk, stand and sit for long periods of time
Efficient use of office equipment such as computers, telephones, printers, and copiers
Effective use of standard business software such as Microsoft Office, memos, schedules, spreadsheets and custom business software
Able to use mathematical skills to interpret financial information
Must be able to understand the government regulations covering business operations
Change activities frequently and cope with interruptions
Make appropriate business decisions based on production reports and similar facts, as well as on your own experience and personal opinions
Accept full responsibility for managing an activity
By applying you confirm you have these skills.

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309 Middle St, Washington, VA 22747, USA