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Category
Hotel
Cuisine
British
  • Summary
  • Description
  • Skills
Summary
Luggage Porter
Salary To be discussed
Schedule Full Time
Experience Minimum 1 year of experience
Location Marylebone Rd, Marylebone, London NW1 6JQ, UK
Category Hotel
Cuisine British

Luggage Porter


Description
1 To assist the Accommodation management and trainer in identifying
training needs for all Accommodation personnel and to draw up the
department’s annual training plan accordingly.
2 To implement all training plans in accordance with the Accommodation
Training Plan and ensure standards of work are in accordance to this.
3 To ensure all members of the Accommodation and Laundry Department are
familiar with their daily tasks and provided with ongoing refresher training
as required.
4 To attend the related departmental training courses and sessions to
ascertain the suitability of courses to be attended by each individual in the
department.
5 To assist the Management team in the day to day smooth running of the
department through effective planning, being organised, being aware and
informed of the daily business and goals to be achieved.
6 To assist with the scheduling of induction and other compulsory training
courses.
7 To conduct on each individual an assessment to ascertain the progress of
their performance within their job description and in the areas requiring
training.
8 To ensure that all employees in the Accommodation and Laundry
Department are totally conversant with and implementing the departmental
objectives.
9 To ensure that all employees are totally conversant with the Health and
Safety at Work Act and that all COSHH Standards are closely adhered to.
10 To liase with the laundry staff to ensure the adequate daily supply of linen.
11 To perform daily checks of VIP arrivals and in house VIPs.
12 To perform daily checks of rooms and public areas to ensure standards are
maintained.
13 To plan and execute group arrivals when necessary.
14 To check that Accommodation staff are presented in proper uniform to the
grooming standard of The Landmark London.
15 To ensure that the procedure for handling all lost and found property is
adhered to.
16 To maintain records of sickness, lateness and absenteeism.
17 To work closely with Engineering to plan and oversee works in rooms and
public areas in order to maintain the building.
18 To oversee that standard of work pertained by all external cleaning
contractors relevant to the public areas are meeting the Hotel standards.
19 To ensure that conduct, behaviour and attire of external cleaning
contractors meets the standard set by the Hotel.
20 To be responsible for the following functions listed below in the staff and
public areas:
- Scheduling
- Checking and implementing standards
- Spring cleaning schedules
- Yearly appraisals
- Recruiting/Grievance/Disciplinary
21 To work in conjunction with the Laundry Supervisors to ensure that all
standards, policies and procedures are being adhered to and to take
corrective action as necessary.
1 To assist the Accommodation management and trainer in identifying
training needs for all Accommodation personnel and to draw up the
department’s annual training plan accordingly.
2 To implement all training plans in accordance with the Accommodation
Training Plan and ensure standards of work are in accordance to this.
3 To ensure all members of the Accommodation and Laundry Department are
familiar with their daily tasks and provided with ongoing refresher training
as required.
4 To attend the related departmental training courses and sessions to
ascertain the suitability of courses to be attended by each individual in the
department.
5 To assist the Management team in the day to day smooth running of the
department through effective planning, being organised, being aware and
informed of the daily business and goals to be achieved.
6 To assist with the scheduling of induction and other compulsory training
courses.
7 To conduct on each individual an assessment to ascertain the progress of
their performance within their job description and in the areas requiring
training.
8 To ensure that all employees in the Accommodation and Laundry
Department are totally conversant with and implementing the departmental
objectives.
9 To ensure that all employees are totally conversant with the Health and
Safety at Work Act and that all COSHH Standards are closely adhered to.
10 To liase with the laundry staff to ensure the adequate daily supply of linen.
11 To perform daily checks of VIP arrivals and in house VIPs.
12 To perform daily checks of rooms and public areas to ensure standards are
maintained.
13 To plan and execute group arrivals when necessary.
14 To check that Accommodation staff are presented in proper uniform to the
grooming standard of The Landmark London.
15 To ensure that the procedure for handling all lost and found property is
adhered to.
16 To maintain records of sickness, lateness and absenteeism.
17 To work closely with Engineering to plan and oversee works in rooms and
public areas in order to maintain the building.
18 To oversee that standard of work pertained by all external cleaning
contractors relevant to the public areas are meeting the Hotel standards.
19 To ensure that conduct, behaviour and attire of external cleaning
contractors meets the standard set by the Hotel.
20 To be responsible for the following functions listed below in the staff and
public areas:
- Scheduling
- Checking and implementing standards
- Spring cleaning schedules
- Yearly appraisals
- Recruiting/Grievance/Disciplinary
21 To work in conjunction with the Laundry Supervisors to ensure that all
standards, policies and procedures are being adhered to and to take
corrective action as necessary.

Details
Salary To be discussed
Schedule Full Time
Experience Minimum 1 year of experience
Location Marylebone Rd, Marylebone, London NW1 6JQ, UK
Category Hotel
Cuisine British

Skills
Able to lift 30+ pounds
excellent customer service
By applying you confirm you have these skills.

expired job post

Marylebone Rd, Marylebone, London NW1 6JQ, UK