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Hotel
  • Summary
  • Description
  • Skills
Summary
Reservationist
Salary To be discussed
Schedule Full Time
Location Ann's Place, Guernsey GY1 2NU, Guernsey
Category Hotel

Reservationist


Description
The Front of House department is looking for a Reservations Agent to provide our guests with outstanding service.

Key responsibilities of the Reservations Agent will include:

• Consistently offering a professional, friendly and engaging service
• Booking and entering guest reservations following the required standards
• Compiling guests accounts and fulfilling administrative duties
• Updating reservations ensuring a flawless check in and out process
• Ensuring revenue is maximised by selling guest rooms and recommending hotel facilities
• Answering the telephone and email enquires in a timely manner to give the required information to the guest

The ideal candidate for this Reservations Agent position should:

• Have relevant experience
• Be an excellent team player
• Be able to work well under pressure
• Have a friendly, flexible and professional attitude
• Be able to communicate effectively in both written and spoken English

Benefits:

• Professional, award winning training and development opportunities to give you a career path
• Discounted accommodation rates with Red Carnation Hotel Collection & The Travel Corporation globally
• Professional, award winning training and development opportunities to give you a career path
• Discounted accommodation rates with Red Carnation Hotel Collection & The Travel Corporation globally
• Staff Appreciation Annual Party and other Employee Recognition Events
• Free meals on duty
• Complimentary dry cleaning of business attire
• Employee Assistance Programme

The Red Carnation Hotel Collection is a family owned hotel business renowned for providing the perfect opportunity to those who are looking for an exciting career, family feel and job security within the hospitality industry. We truly recognise that only through our people can we provide service to our guests, which is personal, memorable, imaginative and friendly.

The Red Carnation Hotel Collection provides an opportunity for long-term career prospects and has been recognised with a Gold Standard Award Investors in People - the first hospitality company to gain this award on a worldwide basis and retain it for ten years. We were also the first hotel collection to be awarded a Princess Royal Training Award. As a result we can confidently promise you will reach your full career potential!

To be considered for this position you need to be able to demonstrate you have a right to work in the UK or Channel Islands.
The Front of House department is looking for a Reservations Agent to provide our guests with outstanding service.

Key responsibilities of the Reservations Agent will include:

• Consistently offering a professional, friendly and engaging service
• Booking and entering guest reservations following the required standards
• Compiling guests accounts and fulfilling administrative duties
• Updating reservations ensuring a flawless check in and out process
• Ensuring revenue is maximised by selling guest rooms and recommending hotel facilities
• Answering the telephone and email enquires in a timely manner to give the required information to the guest

The ideal candidate for this Reservations Agent position should:

• Have relevant experience
• Be an excellent team player
• Be able to work well under pressure
• Have a friendly, flexible and professional attitude
• Be able to communicate effectively in both written and spoken English

Benefits:

• Professional, award winning training and development opportunities to give you a career path
• Discounted accommodation rates with Red Carnation Hotel Collection & The Travel Corporation globally
• Professional, award winning training and development opportunities to give you a career path
• Discounted accommodation rates with Red Carnation Hotel Collection & The Travel Corporation globally
• Staff Appreciation Annual Party and other Employee Recognition Events
• Free meals on duty
• Complimentary dry cleaning of business attire
• Employee Assistance Programme

The Red Carnation Hotel Collection is a family owned hotel business renowned for providing the perfect opportunity to those who are looking for an exciting career, family feel and job security within the hospitality industry. We truly recognise that only through our people can we provide service to our guests, which is personal, memorable, imaginative and friendly.

The Red Carnation Hotel Collection provides an opportunity for long-term career prospects and has been recognised with a Gold Standard Award Investors in People - the first hospitality company to gain this award on a worldwide basis and retain it for ten years. We were also the first hotel collection to be awarded a Princess Royal Training Award. As a result we can confidently promise you will reach your full career potential!

To be considered for this position you need to be able to demonstrate you have a right to work in the UK or Channel Islands.

Details
Salary To be discussed
Schedule Full Time
Location Ann's Place, Guernsey GY1 2NU, Guernsey
Category Hotel

Skills
Good Level of English
By applying you confirm you have these skills.


Ann's Place, Guernsey GY1 2NU, Guernsey