Events Assistant

RESPONSIBILITIES:
 Answer Event Department phone lines and filter incoming leads
 Review all voice messages and enter into Triple Seat; call back clients to gain full contact / event details
 Input all leads into TripleSeat ie. Location hold, client contact information, etc.
 Create event inquiries and contracts, following the department parameters
 Create and modify BEO’s according to guest needs, as per contract and email correspondence.
 Prepare, distribute and revise BEO packet as needed, sending email updates as needed
 Daily correspondence to include, but not limited to, memos, emails, phone etiquette.
 Coordination of direct mailing projects, client gifting, special orders, marketing collateral, etc.
 Maintain client files and update contact lists
 Office administrative duties to include filing, copies, faxes, emails, scanning, answering calls, checking messages, distribution of materials, etc.
 Create personalized menus, food labels, signage, table number place cards, etc.
 Assist in updating and editing event menus in TripleSeat
 Assist with competitive research of menus, vendors and venues when asked
 Charge Event Deposits via TripleSeat for all contracts; Maintain Deposit Received and Refund Log
 Perform other duties and requested by manager.

QUALIFICATIONS/PRIMARY JOB REQUIREMENTS
 Previous experience of at least one year in Special Events or Office Administration required
 Administrative skills such as telephone etiquette, letter compositions, appointment scheduling, filing
 Be able to communicate and understand the predominant language(s) of customers and staff.
 Be able to multi task and work well under pressure and in a fast-paced environment
 Enthusiastic, organized, responsible and willingness to learn
 Pleasant demeanor and phone voice presence
 Ability to type 50 words per minute, ten-key calculator by touch, and proficient in Microsoft Word, Excel and Outlook
 Knowledge of TripleSeat a plus
 To provide and maintain the highest service standards at all times.

RESPONSIBILITIES:
 Answer Event Department phone lines and filter incoming leads
 Review all voice messages and enter into Triple Seat; call back clients to gain full contact / event details
 Input all leads into TripleSeat ie. Location hold, client contact information, etc.
 Create event inquiries and contracts, following the department parameters
 Create and modify BEO’s according to guest needs, as per contract and email correspondence.
 Prepare, distribute and revise BEO packet as needed, sending email updates as needed
 Daily correspondence to include, but not limited to, memos, emails, phone etiquette.
 Coordination of direct mailing projects, client gifting, special orders, marketing collateral, etc.
 Maintain client files and update contact lists
 Office administrative duties to include filing, copies, faxes, emails, scanning, answering calls, checking messages, distribution of materials, etc.
 Create personalized menus, food labels, signage, table number place cards, etc.
 Assist in updating and editing event menus in TripleSeat
 Assist with competitive research of menus, vendors and venues when asked
 Charge Event Deposits via TripleSeat for all contracts; Maintain Deposit Received and Refund Log
 Perform other duties and requested by manager.

QUALIFICATIONS/PRIMARY JOB REQUIREMENTS
 Previous experience of at least one year in Special Events or Office Administration required
 Administrative skills such as telephone etiquette, letter compositions, appointment scheduling, filing
 Be able to communicate and understand the predominant language(s) of customers and staff.
 Be able to multi task and work well under pressure and in a fast-paced environment
 Enthusiastic, organized, responsible and willingness to learn
 Pleasant demeanor and phone voice presence
 Ability to type 50 words per minute, ten-key calculator by touch, and proficient in Microsoft Word, Excel and Outlook
 Knowledge of TripleSeat a plus
 To provide and maintain the highest service standards at all times.