Accessibility
Food & Beverage Host / Hostess
Summary
Food & Beverage Host / Hostess
| Salary | Competitive salary Plus Service Charge |
| Schedule | Full Time |
| Location | 39-41 Buckingham Palace Rd, Westminster, London SW1W 0PS, UK |
| Category | Hotel |
Food & Beverage Host / Hostess
Description
We are currently recruiting for an enthusiastic and guest focused Food & Beverage Host / Hostess to join the Food and Beverage department within our Hotel. The main focus of the role will be to provide guests with outstanding levels of service in the restaurant as well as overseeing all the administration duties for the Food & Beverage department.
The Rubens at the Palace Hotel, part of the Red Carnation Hotel Collection, is a stunning five star property located in the heart of London’s Victoria and within walking distance of Buckingham Palace. This wonderful hotel has been fully refurbished and features 161 individually designed bedrooms and suites, as well as a range of Food and Beverage outlets including The English Grill Restaurant, The Curry Room Restaurant, The New York Bar, The Palace Lounge and Champagne Bar, as well as 9 well equipped function rooms.
The shift pattern for this role is 4 Days ON 4 Days OFF (9.30am – 9.30pm). Whilst on shift the successful candidates’ time will be split between being in the Food & Beverage Admin Office and on the Restaurant Floor.
Key responsibilities of the Food & Beverage Host / Hostess will include:
• Monitoring restaurant reservations and compiling all bookings into design my night platform
• Reconfirm booking details and attendance of all outlet bookings and update on design my night
• Manage all guest correspondence for the Food & Beverage Department including questions, requests, responding to feedback and ensuring all correspondence is followed up on
• Compile daily, weekly and monthly reports as required
• Writing and updating menus with the heads of departments, sommelier & Exec Chef
• Ensuring that any new policies/trainings from the People & Culture team are communicated and completed
• Attend meetings as required such as function sheet meeting, morning meeting, departmental meetings
• Host duties in The English Grill restaurant include Welcoming and greeting guests as they arrive and seating them in a timely manner
• Present menus/wine lists to guests and introduce their server
• Upsell other food & beverage outlets in the hotel
The ideal candidate for the Food & Beverage Host / Hostess should:
• Have a warm personality and be energetic and full of enthusiasm
• Be willing to go the extra mile when it comes to giving fantastic service
• Be IT literate and have excellent attention to detail
• Be a committed team player
• Have excellent organisational and communication skills
London Benefits:
• A competitive salary
• Professional, award winning training and development opportunities to give you a career path
• 22 paid holidays per year, including bank holidays (this increases up to a maximum of 26 days)
• Hotel based incentive schemes
• Discounted accommodation rates with Red Carnation Hotel Collection & The Travel Corporation globally
• Staff Appreciation Annual Party and other Employee Recognition Events
• Voluntary benefits including Season ticket loan, free English lessons, Employee Assistance Programme and salary exchange schemes, such as the cycle-to work scheme
• Free meals on duty
• Complimentary dry cleaning of business attire
The Red Carnation Hotel Collection is a family owned hotel business renowned for providing the perfect opportunity to those who are looking for an exciting career, family feel and job security within the hospitality industry. We truly recognise that only through our people can we provide service to our guests, which is personal, memorable, imaginative and friendly.
If this sounds like the Food & Beverage Host / Hostess role for you then please apply today!
We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the ‘Right to Work’ in the UK.
The Rubens at the Palace Hotel, part of the Red Carnation Hotel Collection, is a stunning five star property located in the heart of London’s Victoria and within walking distance of Buckingham Palace. This wonderful hotel has been fully refurbished and features 161 individually designed bedrooms and suites, as well as a range of Food and Beverage outlets including The English Grill Restaurant, The Curry Room Restaurant, The New York Bar, The Palace Lounge and Champagne Bar, as well as 9 well equipped function rooms.
The shift pattern for this role is 4 Days ON 4 Days OFF (9.30am – 9.30pm). Whilst on shift the successful candidates’ time will be split between being in the Food & Beverage Admin Office and on the Restaurant Floor.
Key responsibilities of the Food & Beverage Host / Hostess will include:
• Monitoring restaurant reservations and compiling all bookings into design my night platform
• Reconfirm booking details and attendance of all outlet bookings and update on design my night
• Manage all guest correspondence for the Food & Beverage Department including questions, requests, responding to feedback and ensuring all correspondence is followed up on
• Compile daily, weekly and monthly reports as required
• Writing and updating menus with the heads of departments, sommelier & Exec Chef
• Ensuring that any new policies/trainings from the People & Culture team are communicated and completed
• Attend meetings as required such as function sheet meeting, morning meeting, departmental meetings
• Host duties in The English Grill restaurant include Welcoming and greeting guests as they arrive and seating them in a timely manner
• Present menus/wine lists to guests and introduce their server
• Upsell other food & beverage outlets in the hotel
The ideal candidate for the Food & Beverage Host / Hostess should:
• Have a warm personality and be energetic and full of enthusiasm
• Be willing to go the extra mile when it comes to giving fantastic service
• Be IT literate and have excellent attention to detail
• Be a committed team player
• Have excellent organisational and communication skills
London Benefits:
• A competitive salary
• Professional, award winning training and development opportunities to give you a career path
• 22 paid holidays per year, including bank holidays (this increases up to a maximum of 26 days)
• Hotel based incentive schemes
• Discounted accommodation rates with Red Carnation Hotel Collection & The Travel Corporation globally
• Staff Appreciation Annual Party and other Employee Recognition Events
• Voluntary benefits including Season ticket loan, free English lessons, Employee Assistance Programme and salary exchange schemes, such as the cycle-to work scheme
• Free meals on duty
• Complimentary dry cleaning of business attire
The Red Carnation Hotel Collection is a family owned hotel business renowned for providing the perfect opportunity to those who are looking for an exciting career, family feel and job security within the hospitality industry. We truly recognise that only through our people can we provide service to our guests, which is personal, memorable, imaginative and friendly.
If this sounds like the Food & Beverage Host / Hostess role for you then please apply today!
We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the ‘Right to Work’ in the UK.
We are currently recruiting for an enthusiastic and guest focused Food & Beverage Host / Hostess to join the Food and Beverage department within our Hotel. The main focus of the role will be to provide guests with outstanding levels of service in the restaurant as well as overseeing all the administration duties for the Food & Beverage department.
The Rubens at the Palace Hotel, part of the Red Carnation Hotel Collection, is a stunning five star property located in the heart of London’s Victoria and within walking distance of Buckingham Palace. This wonderful hotel has been fully refurbished and features 161 individually designed bedrooms and suites, as well as a range of Food and Beverage outlets including The English Grill Restaurant, The Curry Room Restaurant, The New York Bar, The Palace Lounge and Champagne Bar, as well as 9 well equipped function rooms.
The shift pattern for this role is 4 Days ON 4 Days OFF (9.30am – 9.30pm). Whilst on shift the successful candidates’ time will be split between being in the Food & Beverage Admin Office and on the Restaurant Floor.
Key responsibilities of the Food & Beverage Host / Hostess will include:
• Monitoring restaurant reservations and compiling all bookings into design my night platform
• Reconfirm booking details and attendance of all outlet bookings and update on design my night
• Manage all guest correspondence for the Food & Beverage Department including questions, requests, responding to feedback and ensuring all correspondence is followed up on
• Compile daily, weekly and monthly reports as required
• Writing and updating menus with the heads of departments, sommelier & Exec Chef
• Ensuring that any new policies/trainings from the People & Culture team are communicated and completed
• Attend meetings as required such as function sheet meeting, morning meeting, departmental meetings
• Host duties in The English Grill restaurant include Welcoming and greeting guests as they arrive and seating them in a timely manner
• Present menus/wine lists to guests and introduce their server
• Upsell other food & beverage outlets in the hotel
The ideal candidate for the Food & Beverage Host / Hostess should:
• Have a warm personality and be energetic and full of enthusiasm
• Be willing to go the extra mile when it comes to giving fantastic service
• Be IT literate and have excellent attention to detail
• Be a committed team player
• Have excellent organisational and communication skills
London Benefits:
• A competitive salary
• Professional, award winning training and development opportunities to give you a career path
• 22 paid holidays per year, including bank holidays (this increases up to a maximum of 26 days)
• Hotel based incentive schemes
• Discounted accommodation rates with Red Carnation Hotel Collection & The Travel Corporation globally
• Staff Appreciation Annual Party and other Employee Recognition Events
• Voluntary benefits including Season ticket loan, free English lessons, Employee Assistance Programme and salary exchange schemes, such as the cycle-to work scheme
• Free meals on duty
• Complimentary dry cleaning of business attire
The Red Carnation Hotel Collection is a family owned hotel business renowned for providing the perfect opportunity to those who are looking for an exciting career, family feel and job security within the hospitality industry. We truly recognise that only through our people can we provide service to our guests, which is personal, memorable, imaginative and friendly.
If this sounds like the Food & Beverage Host / Hostess role for you then please apply today!
We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the ‘Right to Work’ in the UK.
The Rubens at the Palace Hotel, part of the Red Carnation Hotel Collection, is a stunning five star property located in the heart of London’s Victoria and within walking distance of Buckingham Palace. This wonderful hotel has been fully refurbished and features 161 individually designed bedrooms and suites, as well as a range of Food and Beverage outlets including The English Grill Restaurant, The Curry Room Restaurant, The New York Bar, The Palace Lounge and Champagne Bar, as well as 9 well equipped function rooms.
The shift pattern for this role is 4 Days ON 4 Days OFF (9.30am – 9.30pm). Whilst on shift the successful candidates’ time will be split between being in the Food & Beverage Admin Office and on the Restaurant Floor.
Key responsibilities of the Food & Beverage Host / Hostess will include:
• Monitoring restaurant reservations and compiling all bookings into design my night platform
• Reconfirm booking details and attendance of all outlet bookings and update on design my night
• Manage all guest correspondence for the Food & Beverage Department including questions, requests, responding to feedback and ensuring all correspondence is followed up on
• Compile daily, weekly and monthly reports as required
• Writing and updating menus with the heads of departments, sommelier & Exec Chef
• Ensuring that any new policies/trainings from the People & Culture team are communicated and completed
• Attend meetings as required such as function sheet meeting, morning meeting, departmental meetings
• Host duties in The English Grill restaurant include Welcoming and greeting guests as they arrive and seating them in a timely manner
• Present menus/wine lists to guests and introduce their server
• Upsell other food & beverage outlets in the hotel
The ideal candidate for the Food & Beverage Host / Hostess should:
• Have a warm personality and be energetic and full of enthusiasm
• Be willing to go the extra mile when it comes to giving fantastic service
• Be IT literate and have excellent attention to detail
• Be a committed team player
• Have excellent organisational and communication skills
London Benefits:
• A competitive salary
• Professional, award winning training and development opportunities to give you a career path
• 22 paid holidays per year, including bank holidays (this increases up to a maximum of 26 days)
• Hotel based incentive schemes
• Discounted accommodation rates with Red Carnation Hotel Collection & The Travel Corporation globally
• Staff Appreciation Annual Party and other Employee Recognition Events
• Voluntary benefits including Season ticket loan, free English lessons, Employee Assistance Programme and salary exchange schemes, such as the cycle-to work scheme
• Free meals on duty
• Complimentary dry cleaning of business attire
The Red Carnation Hotel Collection is a family owned hotel business renowned for providing the perfect opportunity to those who are looking for an exciting career, family feel and job security within the hospitality industry. We truly recognise that only through our people can we provide service to our guests, which is personal, memorable, imaginative and friendly.
If this sounds like the Food & Beverage Host / Hostess role for you then please apply today!
We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the ‘Right to Work’ in the UK.
Details
| Salary | Competitive salary Plus Service Charge |
| Schedule | Full Time |
| Location | 39-41 Buckingham Palace Rd, Westminster, London SW1W 0PS, UK |
| Category | Hotel |
Skills
Fluent in English
By applying you confirm you have these skills.
The Rubens at the Palace (London, Victoria)
| Salary |
Competitive salary Plus Service Charge |
| Schedule | Full Time |
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39-41 Buckingham Palace Rd, Westminster, London SW1W 0PS, UK