Accessibility
Category
Hotel
Cuisine
British
  • Summary
  • Description
  • Skills
Summary
Guest Experience Assistant
Salary To be discussed
Schedule Full Time
Location Strand, London WC2R 0EU, UK
Category Hotel
Cuisine British

Guest Experience Assistant


Description
Hotel Overview:

The Savoy, a Fairmont Managed Hotel, is one of the world's most iconic hotels. A renowned leader in the hospitality industry, The Savoy has a reputation for outstanding service and excellence. Originally built in 1889, the hotel has a rich history and has played host to royalty, world leaders and legends of the stage and screen. Today, colleagues pride themselves on being innovative and inspirational, delivering the very best in five star luxury. Passionate about developing and promoting talent, The Savoy offers unwavering support and recognition to colleagues, as well as having a very competitive benefits plan.

Position:

Guest Experience Assistant

What are we looking for?

Your knowledge of the hotel and the technical skill you display when responding to Guest telephone calls will prove you truly are a professional. As a Guest Experience Assistant, effective and engaging communication is the key when speaking to fellow Colleagues and Guests.

We Offer:

• Competitive Salary
• 31 paid holidays per annum inclusive of bank holidays
• Complimentary meals on duty
• Uniform
• Dry cleaning
• Excellent training including career growth opportunities
• Fantastic employee dining discounts within outlets
• Destination rates with Fairmont, Swissôtel and Raffles
• Season Ticket Loan
• Colleague Gym
Hotel Overview:

The Savoy, a Fairmont Managed Hotel, is one of the world's most iconic hotels. A renowned leader in the hospitality industry, The Savoy has a reputation for outstanding service and excellence. Originally built in 1889, the hotel has a rich history and has played host to royalty, world leaders and legends of the stage and screen. Today, colleagues pride themselves on being innovative and inspirational, delivering the very best in five star luxury. Passionate about developing and promoting talent, The Savoy offers unwavering support and recognition to colleagues, as well as having a very competitive benefits plan.

Position:

Guest Experience Assistant

What are we looking for?

Your knowledge of the hotel and the technical skill you display when responding to Guest telephone calls will prove you truly are a professional. As a Guest Experience Assistant, effective and engaging communication is the key when speaking to fellow Colleagues and Guests.

We Offer:

• Competitive Salary
• 31 paid holidays per annum inclusive of bank holidays
• Complimentary meals on duty
• Uniform
• Dry cleaning
• Excellent training including career growth opportunities
• Fantastic employee dining discounts within outlets
• Destination rates with Fairmont, Swissôtel and Raffles
• Season Ticket Loan
• Colleague Gym

Details
Salary To be discussed
Schedule Full Time
Location Strand, London WC2R 0EU, UK
Category Hotel
Cuisine British

Skills
Fast-Paced Experience
By applying you confirm you have these skills.


Strand, London WC2R 0EU, UK