Reception Staff

What can we offer you?

• 25% staff discount off food and drink, across all our pubs and hotels for you and your friends and family. This increases the longer you work for us, up to 40%
• A fair share of tips, paid on top of your hourly pay
• Weekly pay
• Discounted hotel stays
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100’s of retailers and access discounted gym memberships, cinema tickets and much more!
• Healthcare Cash Plan – after 1 years with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments - plus many more.
• Full induction and training
• Opportunity to grow in your role
• The option to receive 30% of your earnings as you earn them. This means you won’t need to wait until payday for your money.

The Swan in Bibury, a former Cotswold coaching inn is located on the enchanting banks of the River Coln. Offering 22 guest rooms including accommodation in one of the four garden cottage suites, The Hotel also has a welcoming bar and popular brasserie.

Could you leave guests with a positive impression?

As a receptionist on our front desk, you play the most important role in the hotel. You create the first impression when a guest arrives – and you’re the final memory they take with them when they leave.

You’re right at the very heart of the action, with the power to make a real difference to people’s day. You'll be making guests reservations, checking them in and out so customer service is key. 

With a number of check-ins often happening around the same time, reception work can be busy – but it’s extremely rewarding, and things are certainly never dull. You’ll be dealing with all kinds of enquiries, and you’ll learn a lot about life in the hospitality industry.

Experience with IT systems would be helpful, but at Cotswold Inns & Hotels, personality and people-skills are more important than your previous positions.

You’ll need to be versatile and resourceful, and you’ll have an engaging, friendly personality and able to leave a lasting, positive impression on every guest that comes through the door.

Cotswold Inns & Hotels is family and a place where everyone belongs

Our values
• Do things the right way
• Being part of a family
• Celebrating individuality
• Always asking what’s next?

What can we offer you?

• 25% staff discount off food and drink, across all our pubs and hotels for you and your friends and family. This increases the longer you work for us, up to 40%
• A fair share of tips, paid on top of your hourly pay
• Weekly pay
• Discounted hotel stays
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100’s of retailers and access discounted gym memberships, cinema tickets and much more!
• Healthcare Cash Plan – after 1 years with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments - plus many more.
• Full induction and training
• Opportunity to grow in your role
• The option to receive 30% of your earnings as you earn them. This means you won’t need to wait until payday for your money.

The Swan in Bibury, a former Cotswold coaching inn is located on the enchanting banks of the River Coln. Offering 22 guest rooms including accommodation in one of the four garden cottage suites, The Hotel also has a welcoming bar and popular brasserie.

Could you leave guests with a positive impression?

As a receptionist on our front desk, you play the most important role in the hotel. You create the first impression when a guest arrives – and you’re the final memory they take with them when they leave.

You’re right at the very heart of the action, with the power to make a real difference to people’s day. You'll be making guests reservations, checking them in and out so customer service is key. 

With a number of check-ins often happening around the same time, reception work can be busy – but it’s extremely rewarding, and things are certainly never dull. You’ll be dealing with all kinds of enquiries, and you’ll learn a lot about life in the hospitality industry.

Experience with IT systems would be helpful, but at Cotswold Inns & Hotels, personality and people-skills are more important than your previous positions.

You’ll need to be versatile and resourceful, and you’ll have an engaging, friendly personality and able to leave a lasting, positive impression on every guest that comes through the door.

Cotswold Inns & Hotels is family and a place where everyone belongs

Our values
• Do things the right way
• Being part of a family
• Celebrating individuality
• Always asking what’s next?