Employee Records
Head Housekeeper
The Nici
Full Time
3 Years Experience
Coins Icon To be discussed
Head Housekeeper
The Nici

Description

Think...Beach Club meets Spa Resort. The newly refurbished Nici Hotel Bournemouth is looking for the best and brightest in the hospitality industry!

Since its launch in summer 2022, THE NICI is already being recognised as one of the UK’s most exciting new hotel concepts, with accolades including The Times Top 100 Places to Stay - ‘Best Seaside Hotel for 2023’.

Set on an enviable spot on the South Coast, with £20m investment so far, THE NICI has transformed Bournemouth’s accommodation landscape with 92 luxury bedrooms, many with spectacular sea views, garden hot tub suites, buzzing South Beach Restaurant & Bar, outdoor terrace and indoor cinema, as well as inspiring meeting and events spaces.

Be part of a fun, welcoming and inclusive team, where you can thrive and build your own career in a vibrant and exciting environment.

The Role..

We are seeking an experienced and passionate Head Housekeeper to lead our housekeeping team and uphold the highest standards of cleanliness, presentation, and guest satisfaction throughout the hotel. You’ll be responsible for managing the day to day operations of the housekeeping department, ensuring a seamless guest experience that reflects The Nici’s signature style and attention to detail.

Key Responsibilities:

  • Lead, motivate, and train the housekeeping team to deliver exceptional service.
  • Manage daily operations across guest rooms, public areas, and back-of-house spaces.
  • Conduct regular inspections to maintain the hotel’s impeccable standards.
  • Coordinate with Front Office and Maintenance to ensure room readiness and quality.
  • Manage stock levels, ordering, and budgeting for cleaning supplies and linens.
  • Implement and uphold health, safety, and hygiene procedures.
  • Recruit, schedule, and develop housekeeping staff, fostering a positive and efficient team culture.
  • Oversee laundry and linen service operations.

About You:

  • Proven experience in a senior housekeeping role, ideally within a luxury or boutique hotel.
  • A natural leader with strong communication and organizational skills.
  • Excellent eye for detail and commitment to maintaining five-star standards.
  • Ability to multitask and thrive in a fast-paced environment.
  • Passionate about guest satisfaction and proud of your team’s achievements
What’s in it for you….

At The NICI we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:
• Excellent progression opportunities
• Individual and bespoke career and progression pathways
• Competitive salary across all roles
• Unique on the job training and development with an opportunity for internal promotions within any of our properties.
• Hotel stay and Food and Beverage discounts
• Access to an exciting benefits and discount platform
• Stylish boutique uniform specially designed
• Meals included whilst on duty
If you feel you have the skills and ambition we are looking for to join The NICI, then please apply with a full and up to date CV below.

Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy. We look forward to hearing from you!

Think...Beach Club meets Spa Resort. The newly refurbished Nici Hotel Bournemouth is looking for the best and brightest in the hospitality industry!

Since its launch in summer 2022, THE NICI is already being recognised as one of the UK’s most exciting new hotel concepts, with accolades including The Times Top 100 Places to Stay - ‘Best Seaside Hotel for 2023’.

Set on an enviable spot on the South Coast, with £20m investment so far, THE NICI has transformed Bournemouth’s accommodation landscape with 92 luxury bedrooms, many with spectacular sea views, garden hot tub suites, buzzing South Beach Restaurant & Bar, outdoor terrace and indoor cinema, as well as inspiring meeting and events spaces.

Be part of a fun, welcoming and inclusive team, where you can thrive and build your own career in a vibrant and exciting environment.

The Role..

We are seeking an experienced and passionate Head Housekeeper to lead our housekeeping team and uphold the highest standards of cleanliness, presentation, and guest satisfaction throughout the hotel. You’ll be responsible for managing the day to day operations of the housekeeping department, ensuring a seamless guest experience that reflects The Nici’s signature style and attention to detail.

Key Responsibilities:

  • Lead, motivate, and train the housekeeping team to deliver exceptional service.
  • Manage daily operations across guest rooms, public areas, and back-of-house spaces.
  • Conduct regular inspections to maintain the hotel’s impeccable standards.
  • Coordinate with Front Office and Maintenance to ensure room readiness and quality.
  • Manage stock levels, ordering, and budgeting for cleaning supplies and linens.
  • Implement and uphold health, safety, and hygiene procedures.
  • Recruit, schedule, and develop housekeeping staff, fostering a positive and efficient team culture.
  • Oversee laundry and linen service operations.

About You:

  • Proven experience in a senior housekeeping role, ideally within a luxury or boutique hotel.
  • A natural leader with strong communication and organizational skills.
  • Excellent eye for detail and commitment to maintaining five-star standards.
  • Ability to multitask and thrive in a fast-paced environment.
  • Passionate about guest satisfaction and proud of your team’s achievements
What’s in it for you….

At The NICI we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:
• Excellent progression opportunities
• Individual and bespoke career and progression pathways
• Competitive salary across all roles
• Unique on the job training and development with an opportunity for internal promotions within any of our properties.
• Hotel stay and Food and Beverage discounts
• Access to an exciting benefits and discount platform
• Stylish boutique uniform specially designed
• Meals included whilst on duty
If you feel you have the skills and ambition we are looking for to join The NICI, then please apply with a full and up to date CV below.

Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy. We look forward to hearing from you!

{{ backgroundCheckDisclosureText }}