Locker Room Attendant

Job description – Locker Room Attendant

Trump International Doonbeg is a coastal haven, hidden on a sheltered corner of the Wild Atlantic Way where world-class golf meets an intimate Spa, amazing food and access to the best activities, culture, heritage and one of the most picturesque settings Ireland has to offer for conferences, meeting, incentives and special events.

Recognised among the best championship Links Courses in the world and named best Golf Resort in Ireland by the Irish Golf Tour Operators Association. At the heart of the resort is the Irish Country house hotel with one of Irelands best Hotel Restaurants, the Ocean View Restaurant. And Ocean is a recurring theme, ever present with stunning views of the rolling waves and the rugged landscape stretching as far as the eye can see to the Cliffs of Moher.

Trump International Doonbeg is home to a proud and motivated workforce of over 300 staff during high season, offering a world class 5 Star Hotel workplace, with the beauty and balance of west Clare living.

Job Title:                                    Locker Room Attendant

Department:                            Locker Rooms

Responsible To:                       Golf Manager

Type of Contract:                   Part-time, Seasonal

Main Purpose of Job:             To ensure all members and guests requirements are serviced in a friendly and efficient manner while maintaining the highest standards of service, hygiene and cleanliness within the locker room areas.

Liaises with:    All departments

• Maintaining locker room and associated areas in a clean and tidy condition.
• Ensure all member and guest requests are met to their satisfaction.
• Ensuring that supplies to the locker rooms are correctly stocked and stored, ensuring member and guest comfort.
• Adapting to external weather conditions with regards to the service of golf wear and footwear and the demands which may ensue
• Providing refreshments.
• Offering to clean shoes/change spikes/dry wet gear, if required.
• Processes cash and credit card payments and returns change to customers.
• Perform cleaning duties including sweeping and mopping floors, vacuuming carpets and rugs, tidying service station, dusting and polishing brass and silverware.
• Addresses any customer concerns in a professional manner and notifies management of same.
• Due to the cyclical nature of the hospitality industry, staff may be required to work varying schedules to reflect the business needs of the hotel which can include day, evening or weekend shifts.
• Participates in training programmes as required.

• To fulfil your obligations under the Health & Safety at Work Act 1989 and any revisions or additional legislation made thereto.
• To ensure that reasonable care is taken for health and safety of yourself, other employees, guests and any other person on the premises.
• To keep your work area tidy and safe and report any hazard, accident, loss or damage to management.
• To be aware of trained first-aid personnel on the premises and the location of first aid box.
• To observe all safety rules and procedures, including those laid down in the Health & Safety Statement for your place of work.
• To carry out and promote fire and accident drills as directed by the hotel safety officer.

The above is not intended to be an exhaustive list and you will be expected to comply with any reasonable requests or duties as directed by management.

QUALIFYING CRITERIA

• Experience of 5 star hospitality an advantage. 
• The ability to listen actively and effectively in order to understand exactly what our members & residents require.
• The ability to anticipate the members and guests needs.
• Excellent communication skills and diplomacy - both written and verbal.
• Positive attitude, cheerful and courteous demeanour.
• Computer literate.
• Good organisational skills.
• Strong team player
• Ability to work flexible hours.
• Ability to remain calm whilst under pressure. 

BENEFITS

• Discounted staff and friends and family rates available in other group properties in the United States, Canada and the United Kingdom.
• Discounts in our Spa, Hotel & Golf course.
• Opportunities to develop and grow through assisted educational opportunities.
• Regular staff appreciation initiatives.
• Regularly stocked canteen for meals, snacks and beverages while on duty
• Free Car parking.
• Sick Benefit scheme.
• Personal locker where required.
• Opportunity to learn and play golf out of hours plus the opportunity to invite golf guests at a reduced rate.
• Use of fitness centre out of season.

Job description – Locker Room Attendant

Trump International Doonbeg is a coastal haven, hidden on a sheltered corner of the Wild Atlantic Way where world-class golf meets an intimate Spa, amazing food and access to the best activities, culture, heritage and one of the most picturesque settings Ireland has to offer for conferences, meeting, incentives and special events.

Recognised among the best championship Links Courses in the world and named best Golf Resort in Ireland by the Irish Golf Tour Operators Association. At the heart of the resort is the Irish Country house hotel with one of Irelands best Hotel Restaurants, the Ocean View Restaurant. And Ocean is a recurring theme, ever present with stunning views of the rolling waves and the rugged landscape stretching as far as the eye can see to the Cliffs of Moher.

Trump International Doonbeg is home to a proud and motivated workforce of over 300 staff during high season, offering a world class 5 Star Hotel workplace, with the beauty and balance of west Clare living.

Job Title:                                    Locker Room Attendant

Department:                            Locker Rooms

Responsible To:                       Golf Manager

Type of Contract:                   Part-time, Seasonal

Main Purpose of Job:             To ensure all members and guests requirements are serviced in a friendly and efficient manner while maintaining the highest standards of service, hygiene and cleanliness within the locker room areas.

Liaises with:    All departments

• Maintaining locker room and associated areas in a clean and tidy condition.
• Ensure all member and guest requests are met to their satisfaction.
• Ensuring that supplies to the locker rooms are correctly stocked and stored, ensuring member and guest comfort.
• Adapting to external weather conditions with regards to the service of golf wear and footwear and the demands which may ensue
• Providing refreshments.
• Offering to clean shoes/change spikes/dry wet gear, if required.
• Processes cash and credit card payments and returns change to customers.
• Perform cleaning duties including sweeping and mopping floors, vacuuming carpets and rugs, tidying service station, dusting and polishing brass and silverware.
• Addresses any customer concerns in a professional manner and notifies management of same.
• Due to the cyclical nature of the hospitality industry, staff may be required to work varying schedules to reflect the business needs of the hotel which can include day, evening or weekend shifts.
• Participates in training programmes as required.

• To fulfil your obligations under the Health & Safety at Work Act 1989 and any revisions or additional legislation made thereto.
• To ensure that reasonable care is taken for health and safety of yourself, other employees, guests and any other person on the premises.
• To keep your work area tidy and safe and report any hazard, accident, loss or damage to management.
• To be aware of trained first-aid personnel on the premises and the location of first aid box.
• To observe all safety rules and procedures, including those laid down in the Health & Safety Statement for your place of work.
• To carry out and promote fire and accident drills as directed by the hotel safety officer.

The above is not intended to be an exhaustive list and you will be expected to comply with any reasonable requests or duties as directed by management.

QUALIFYING CRITERIA

• Experience of 5 star hospitality an advantage. 
• The ability to listen actively and effectively in order to understand exactly what our members & residents require.
• The ability to anticipate the members and guests needs.
• Excellent communication skills and diplomacy - both written and verbal.
• Positive attitude, cheerful and courteous demeanour.
• Computer literate.
• Good organisational skills.
• Strong team player
• Ability to work flexible hours.
• Ability to remain calm whilst under pressure. 

BENEFITS

• Discounted staff and friends and family rates available in other group properties in the United States, Canada and the United Kingdom.
• Discounts in our Spa, Hotel & Golf course.
• Opportunities to develop and grow through assisted educational opportunities.
• Regular staff appreciation initiatives.
• Regularly stocked canteen for meals, snacks and beverages while on duty
• Free Car parking.
• Sick Benefit scheme.
• Personal locker where required.
• Opportunity to learn and play golf out of hours plus the opportunity to invite golf guests at a reduced rate.
• Use of fitness centre out of season.