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Summary
Spa Receptionist
Salary To be discussed
Schedule Part Time, Seasonal
Experience Minimum 1 year of experience
Location Doughmore Bay, Doonbeg, Co. Clare, Ireland

Spa Receptionist


Description
Reporting to the Spa Manager the Spa Receptionist will;

Provide a warm and friendly welcome to the Guest on arrival to Spa
Retrieve any necessary information to check the guest in (name, member number, Room Number)
Verbally confirm the type of service, time, and name of the service provider when possible, particularly if a specific provider has been requested.
Invite the guest to fill out the necessary paperwork
Introduce the guest to the spa therapist
Adhere to the spa procedures of telephone etiquette when answering the phone.
When booking appointments, listen to the needs of the guest so that the appropriate treatment is scheduled.
Remember to always ask for a member number and phone number to attach to the reservation.
Notify each guest of the Spa cancellation policies
Inform all guests of the services offered at Doonbeg Spa.
Perform Opening & Closing procedures in line with Trump Doonbeg Policy
Offer advice on retail products and process sales
Maintain the reception area in a clean and neat manner

The ideal candidate will have excellent IT skills and previous experience of working in a Spa would be an advantage



Reporting to the Spa Manager the Spa Receptionist will;

Provide a warm and friendly welcome to the Guest on arrival to Spa
Retrieve any necessary information to check the guest in (name, member number, Room Number)
Verbally confirm the type of service, time, and name of the service provider when possible, particularly if a specific provider has been requested.
Invite the guest to fill out the necessary paperwork
Introduce the guest to the spa therapist
Adhere to the spa procedures of telephone etiquette when answering the phone.
When booking appointments, listen to the needs of the guest so that the appropriate treatment is scheduled.
Remember to always ask for a member number and phone number to attach to the reservation.
Notify each guest of the Spa cancellation policies
Inform all guests of the services offered at Doonbeg Spa.
Perform Opening & Closing procedures in line with Trump Doonbeg Policy
Offer advice on retail products and process sales
Maintain the reception area in a clean and neat manner

The ideal candidate will have excellent IT skills and previous experience of working in a Spa would be an advantage




Details
Salary To be discussed
Schedule Part Time, Seasonal
Experience Minimum 1 year of experience
Location Doughmore Bay, Doonbeg, Co. Clare, Ireland

Skills
Excellent interpersonal skills
IT skills
By applying you confirm you have these skills.

expired job post

Doughmore Bay, Doonbeg, Co. Clare, Ireland