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Summary
Event Sales Manager
Salary Competitive salary
Plus Commission
Schedule Full Time
Experience Minimum 5 years of experience
Location 530 N Wabash Ave, Chicago, IL 60654, USA

Event Sales Manager


Description

The Event Sales Manager is responsible for planning and executing all private dining and large party events from start to finish. They are responsible for building business for the restaurant through direct and indirect sales techniques, including promotion and marketing at the restaurant level. This role will be required to develop and maintain business relationships inside and outside of the restaurant. The position also requires partnering with the General Manager and Executive Chef to ensure each event is executed within our brand culture and to the guests' expectations.

Must Haves:

  • Motivated self-starter
  • Demonstrate leadership that is modeled after our brand culture
  • Team player with a guest-centric attitude
  • Act as the face of the brand; Represent the restaurant at all offsite network and catering events
  • Passion for hospitality and people
  • Confidence in selling techniques
  • Strong interpersonal, verbal and written communication skills
  • Time management and organizational skills
  • Strong attention to detail and ability to multitask

Role & Responsiblities

  • Solicit, negotiate, and secure new business to meet or exceed sales goals
  • Field incoming phone, web, and E-Mail inquiries within a 48-hour window
  • Send proposals, contracts, facilitate billing and food and beverage arrangements
  • Responsible for nurturing existing contacts and relationships to maximize revenue while also taking a proactive approach to finding new business
  • Ability to communicate effectively within all levels of the restaurant
  • Excellent time management skills and ability to handle multiple events at one time
  • Exceptional people skills, must be able to interact with a diverse array of clients and guests
  • Ability to build a steady client base and interact with the community to facility bookings, and be able to prospect accordingly
  • Ability to work independently as well as in team settings
  • Have an understanding of P&Ls and other restaurant financials
  • Must be available to work weekdays, weekends, holidays, and up to 12 hour work days
  • Possession of food certifications as required by local, state, and federal law
  • Responsible for all on and off-site catered functions from organization to execution, including delegation and responsibilities
  • Manage private dining events and ensure excellence in guest satisfaction through effective training and supervision of team members assigned to the event
  • Handle contracts, negotiations, deposits and final payment of events including account reconciliations as needed
  • Manage business on the books successfully and work pipeline of inquiries, prospects, tentative, and definite bookings
  • Create floorplans, custom menus, and general event outlines to present to clients
  • Coordinate and complete Banquet Event Orders (BEOs) and update BEOs as needed
  • Communicate BEOs on a regular basis with FOH and HOH management teams
  • Work with management team to ensure proper scheduling of team members for events
  • Review menu and wine/beverage selections with GM, Executive Chef, and Wine Sommelier/Bar Manager to ensure food and beverage are orders
  • Follow up with client during and after events including delivery of thank you notes as well as prompt follow up of negative client feedback
  • Review Event Sales Budget with Director, along with monthly sales objectives to achieve sales goals
  • Act as a liaison between the store management team & corporate marketing team, and relay all promotions/holidays/specials to book of contacts (concierge, event planners, etc)
  • Assist with menu changes/printing when needed



Education/Experience

  • Bachelor's Degree in Hospitality Management or related field preferred
  • 1+ years of restaurant sales experience or similar position in this market required
  • Proficiency with Microsoft Outlook and Microsoft Office Suite
  • Experience negotiating pricing within booking guidelines
  • Restaurant/catering knowledge is a plus
  • Advanced knowledge of Microsoft products, Open Table software and company identified software including sales programs (i.e Tripleseat) a plus

The Event Sales Manager is responsible for planning and executing all private dining and large party events from start to finish. They are responsible for building business for the restaurant through direct and indirect sales techniques, including promotion and marketing at the restaurant level. This role will be required to develop and maintain business relationships inside and outside of the restaurant. The position also requires partnering with the General Manager and Executive Chef to ensure each event is executed within our brand culture and to the guests' expectations.

Must Haves:

  • Motivated self-starter
  • Demonstrate leadership that is modeled after our brand culture
  • Team player with a guest-centric attitude
  • Act as the face of the brand; Represent the restaurant at all offsite network and catering events
  • Passion for hospitality and people
  • Confidence in selling techniques
  • Strong interpersonal, verbal and written communication skills
  • Time management and organizational skills
  • Strong attention to detail and ability to multitask

Role & Responsiblities

  • Solicit, negotiate, and secure new business to meet or exceed sales goals
  • Field incoming phone, web, and E-Mail inquiries within a 48-hour window
  • Send proposals, contracts, facilitate billing and food and beverage arrangements
  • Responsible for nurturing existing contacts and relationships to maximize revenue while also taking a proactive approach to finding new business
  • Ability to communicate effectively within all levels of the restaurant
  • Excellent time management skills and ability to handle multiple events at one time
  • Exceptional people skills, must be able to interact with a diverse array of clients and guests
  • Ability to build a steady client base and interact with the community to facility bookings, and be able to prospect accordingly
  • Ability to work independently as well as in team settings
  • Have an understanding of P&Ls and other restaurant financials
  • Must be available to work weekdays, weekends, holidays, and up to 12 hour work days
  • Possession of food certifications as required by local, state, and federal law
  • Responsible for all on and off-site catered functions from organization to execution, including delegation and responsibilities
  • Manage private dining events and ensure excellence in guest satisfaction through effective training and supervision of team members assigned to the event
  • Handle contracts, negotiations, deposits and final payment of events including account reconciliations as needed
  • Manage business on the books successfully and work pipeline of inquiries, prospects, tentative, and definite bookings
  • Create floorplans, custom menus, and general event outlines to present to clients
  • Coordinate and complete Banquet Event Orders (BEOs) and update BEOs as needed
  • Communicate BEOs on a regular basis with FOH and HOH management teams
  • Work with management team to ensure proper scheduling of team members for events
  • Review menu and wine/beverage selections with GM, Executive Chef, and Wine Sommelier/Bar Manager to ensure food and beverage are orders
  • Follow up with client during and after events including delivery of thank you notes as well as prompt follow up of negative client feedback
  • Review Event Sales Budget with Director, along with monthly sales objectives to achieve sales goals
  • Act as a liaison between the store management team & corporate marketing team, and relay all promotions/holidays/specials to book of contacts (concierge, event planners, etc)
  • Assist with menu changes/printing when needed



Education/Experience

  • Bachelor's Degree in Hospitality Management or related field preferred
  • 1+ years of restaurant sales experience or similar position in this market required
  • Proficiency with Microsoft Outlook and Microsoft Office Suite
  • Experience negotiating pricing within booking guidelines
  • Restaurant/catering knowledge is a plus
  • Advanced knowledge of Microsoft products, Open Table software and company identified software including sales programs (i.e Tripleseat) a plus

Details
Salary Competitive salary
Plus Commission
Schedule Full Time
Experience Minimum 5 years of experience
Location 530 N Wabash Ave, Chicago, IL 60654, USA

Skills
Fine Dining Experience
OpenTable Experience
Fast-Paced Experience
By applying you confirm you have these skills.

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530 N Wabash Ave, Chicago, IL 60654, USA