Sales and Events Manager

The Sales & Events Manager is responsible for planning and executing all private dining and large party events from start to finish. They are responsible for building business for the restaurant through direct and indirect sales techniques, including promotion and marketing at the restaurant level. This role will be required to develop and maintain business relationships inside and outside of the restaurant. The position also requires partnering with the General Manager and Executive Chef to ensure each event is executed within our brand culture and to the guests' expectations

Must Haves:

Motivated self-starter
Demonstrate leadership that is modeled after our brand culture
Team player with a guest-centric attitude
Act as the face of the brand; Represent the restaurant at all offsite network and catering events
Passion for hospitality and people
Confidence in selling techniques
Strong interpersonal, verbal and written communication skills
Time management and organizational skills
Strong attention to detail and ability to multitask

Position Requirements

Solicit, negotiate, and secure new business to meet or exceed sales goals
Field incoming phone, web, and E-Mail inquiries within a 48-hour window
Send proposals, contracts, facilitate billing and food and beverage arrangements
Responsible for nurturing existing contacts and relationships to maximize revenue while also taking a proactive approach to finding new business
Ability to communicate effectively within all levels of the restaurant
Excellent time management skills and ability to handle multiple events at one time
Exceptional people skills, must be able to interact with a diverse array of clients and guests
Ability to build a steady client base and interact with the community to facility bookings
Ability to work independently as well as in team settings
Have an understanding of P&Ls and other restaurant financials
Must be available to work weekdays, weekends, holidays, and up to 12 hour work days
Possession of food certifications as required by local, state, and federal law
Responsible for all on and off-site catered functions from organization to execution, including delegation and responsibilities
Manage private dining events and ensure excellence in guest satisfaction through effective training and supervision of team members assigned to the event
Handle contracts, negotiations, deposits and final payment of events including account reconciliations as needed
Manage business on the books successfully and work pipeline of inquiries, prospects, tentative, and definite bookings
Create floorplans, custom menus, and general event outlines to present to clients
Coordinate and complete Banquet Event Orders (BEOs) and update BEOs as needed
Communicate BEOs on a regular basis with FOH and HOH management teams
Work with the management team to ensure proper scheduling of team members for events
Review menu and wine/beverage selections with GM, Executive Chef, and Wine Sommelier/Bar Manager to ensure food and beverage are orders
Follow up with client during and after events including delivery of thank you notes as well as prompt follow up of negative client feedback
Review Event Sales Budget with Director, along with monthly sales objectives to achieve sales goals

Education/Experience

Bachelor's Degree in Hospitality Management or related field preferred
5+ years of restaurant sales experience or similar position in this market required
Proficiency with Microsoft Outlook and Microsoft Office Suite
Experience negotiating pricing within booking guidelines
Restaurant/catering knowledge is a plus

The Sales & Events Manager is responsible for planning and executing all private dining and large party events from start to finish. They are responsible for building business for the restaurant through direct and indirect sales techniques, including promotion and marketing at the restaurant level. This role will be required to develop and maintain business relationships inside and outside of the restaurant. The position also requires partnering with the General Manager and Executive Chef to ensure each event is executed within our brand culture and to the guests' expectations

Must Haves:

Motivated self-starter
Demonstrate leadership that is modeled after our brand culture
Team player with a guest-centric attitude
Act as the face of the brand; Represent the restaurant at all offsite network and catering events
Passion for hospitality and people
Confidence in selling techniques
Strong interpersonal, verbal and written communication skills
Time management and organizational skills
Strong attention to detail and ability to multitask

Position Requirements

Solicit, negotiate, and secure new business to meet or exceed sales goals
Field incoming phone, web, and E-Mail inquiries within a 48-hour window
Send proposals, contracts, facilitate billing and food and beverage arrangements
Responsible for nurturing existing contacts and relationships to maximize revenue while also taking a proactive approach to finding new business
Ability to communicate effectively within all levels of the restaurant
Excellent time management skills and ability to handle multiple events at one time
Exceptional people skills, must be able to interact with a diverse array of clients and guests
Ability to build a steady client base and interact with the community to facility bookings
Ability to work independently as well as in team settings
Have an understanding of P&Ls and other restaurant financials
Must be available to work weekdays, weekends, holidays, and up to 12 hour work days
Possession of food certifications as required by local, state, and federal law
Responsible for all on and off-site catered functions from organization to execution, including delegation and responsibilities
Manage private dining events and ensure excellence in guest satisfaction through effective training and supervision of team members assigned to the event
Handle contracts, negotiations, deposits and final payment of events including account reconciliations as needed
Manage business on the books successfully and work pipeline of inquiries, prospects, tentative, and definite bookings
Create floorplans, custom menus, and general event outlines to present to clients
Coordinate and complete Banquet Event Orders (BEOs) and update BEOs as needed
Communicate BEOs on a regular basis with FOH and HOH management teams
Work with the management team to ensure proper scheduling of team members for events
Review menu and wine/beverage selections with GM, Executive Chef, and Wine Sommelier/Bar Manager to ensure food and beverage are orders
Follow up with client during and after events including delivery of thank you notes as well as prompt follow up of negative client feedback
Review Event Sales Budget with Director, along with monthly sales objectives to achieve sales goals

Education/Experience

Bachelor's Degree in Hospitality Management or related field preferred
5+ years of restaurant sales experience or similar position in this market required
Proficiency with Microsoft Outlook and Microsoft Office Suite
Experience negotiating pricing within booking guidelines
Restaurant/catering knowledge is a plus