Yardbird Miami Brand Cover
{{'Back to Hospitality Unite Jobs' | translate}}

Host/Hostess

Category
Premium Casual
Cuisine
Southern
Summary
Host/Hostess
Salary Competitive salary
Schedule Part Time, Full Time
Experience Minimum 1 year of experience
Location 1600 Lenox Ave, Miami Beach, FL 33139, USA
Category Premium Casual
Cuisine Southern

Host/Hostess


Description
Growing up Southern is a privilege. It runs a helluva lot deeper than just where you’re born. It’s a set of ideals passed down through generations. Sure, it’s about sweet tea and swimmin’ holes, front porches and fried chicken, magnolias and Moon Pies. But more importantly, it’s about being devoted to your roots; having a sense of place, of tradition, of family, hard work and each other. And those, my friends, should be universal ideals.

To that end, we proudly present Yardbird Southern Table & Bar. A house of worship to farm-fresh ingredients, classic Southern cooking, culture and hospitality. What we believe is a noble endeavor indeed. So stop on by, cop a seat and sample some made from-scratch divinity. We’re serving up the freshest, most inventive takes on regional Southern fare seven days a week with a foot-stompin’, soul-healin’ brunch on the weekends. We’ll keep a place set for you.

REPORTS TO: Restaurant Manager
KEY RELATIONSHIPS: Guests, Kitchen Staff, Stewarding Staff, F&B Staff

Job Description:
The host/reservationist is the first and last person a guest will interact with in the restaurant. Therefore, it is imperative that the first and last impression a guest will have is positive, gracious and professional. Most importantly, you will be supervising and coordinating the flow of the dining room. Constant communication with the kitchen and managers is key to a successful service.

Requirements:
• Excellent verbal and written communication skills
• Excellent critical thinking and decision-making skills
• Must be able to maintain tact and be cool under pressure
• Able to work flexible hours necessary including off hours, weekends and holidays
• Able to effectively communicate in English in both oral and written forms
• Professional and polished appearance and demeanor

Responsibilities:
• Enthusiastically welcome every guest at the door
• Ability to clearly communicate with all guests
• Always approach and move towards the guest. Never wait for the guest to come to you
• Go above and beyond to accommodate guests’ special requests
• Graciously say goodbye to all guests and extend an invitation to return to visit soon
• Oversee daily restaurant reservations, pre-assign seating where necessary
• Communicate with management regarding special orders, cake orders, and special requests – responsible for conveying all such
information to management
• Answer restaurant telephone courteously and efficiently
• Escort guests to tables and assist in seating at tables; present menus and extend pleasantries
• Shut down podium and forward phones to voice-loop at end of shift
• Work as a team, assist with all guests’ and employees’ needs and inquiries
• Always maintain positive guest relations
• Resolve guest complaints, ensuring guest satisfaction
• Be familiar with all features and local attractions/activities to respond to guest inquiries accurately
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas
• Maintain complete knowledge of scheduled daily activities and in-house groups, daily house count, table/seat/station numbers,
proper table set ups, room capacity, hours of operation, price range and dress code of the restaurant
• Perform all other job-related duties as requested

Work Conditions:
• The noise level in the work environment is usually loud
• While performing the duties of the job, the employee is regularly required to stand, use hands to handle, or feel objects, tools, or
controls; reach with hands and arms; talk or hear; and taste or smell
• The employee frequently is required to walk

Preferred:
• High school diploma or equivalent
• At least 1 year of hospitality sales and management experience
• At least 1 year of host person experience in a high-volume and/or upscale dining environment


Growing up Southern is a privilege. It runs a helluva lot deeper than just where you’re born. It’s a set of ideals passed down through generations. Sure, it’s about sweet tea and swimmin’ holes, front porches and fried chicken, magnolias and Moon Pies. But more importantly, it’s about being devoted to your roots; having a sense of place, of tradition, of family, hard work and each other. And those, my friends, should be universal ideals.

To that end, we proudly present Yardbird Southern Table & Bar. A house of worship to farm-fresh ingredients, classic Southern cooking, culture and hospitality. What we believe is a noble endeavor indeed. So stop on by, cop a seat and sample some made from-scratch divinity. We’re serving up the freshest, most inventive takes on regional Southern fare seven days a week with a foot-stompin’, soul-healin’ brunch on the weekends. We’ll keep a place set for you.

REPORTS TO: Restaurant Manager
KEY RELATIONSHIPS: Guests, Kitchen Staff, Stewarding Staff, F&B Staff

Job Description:
The host/reservationist is the first and last person a guest will interact with in the restaurant. Therefore, it is imperative that the first and last impression a guest will have is positive, gracious and professional. Most importantly, you will be supervising and coordinating the flow of the dining room. Constant communication with the kitchen and managers is key to a successful service.

Requirements:
• Excellent verbal and written communication skills
• Excellent critical thinking and decision-making skills
• Must be able to maintain tact and be cool under pressure
• Able to work flexible hours necessary including off hours, weekends and holidays
• Able to effectively communicate in English in both oral and written forms
• Professional and polished appearance and demeanor

Responsibilities:
• Enthusiastically welcome every guest at the door
• Ability to clearly communicate with all guests
• Always approach and move towards the guest. Never wait for the guest to come to you
• Go above and beyond to accommodate guests’ special requests
• Graciously say goodbye to all guests and extend an invitation to return to visit soon
• Oversee daily restaurant reservations, pre-assign seating where necessary
• Communicate with management regarding special orders, cake orders, and special requests – responsible for conveying all such
information to management
• Answer restaurant telephone courteously and efficiently
• Escort guests to tables and assist in seating at tables; present menus and extend pleasantries
• Shut down podium and forward phones to voice-loop at end of shift
• Work as a team, assist with all guests’ and employees’ needs and inquiries
• Always maintain positive guest relations
• Resolve guest complaints, ensuring guest satisfaction
• Be familiar with all features and local attractions/activities to respond to guest inquiries accurately
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas
• Maintain complete knowledge of scheduled daily activities and in-house groups, daily house count, table/seat/station numbers,
proper table set ups, room capacity, hours of operation, price range and dress code of the restaurant
• Perform all other job-related duties as requested

Work Conditions:
• The noise level in the work environment is usually loud
• While performing the duties of the job, the employee is regularly required to stand, use hands to handle, or feel objects, tools, or
controls; reach with hands and arms; talk or hear; and taste or smell
• The employee frequently is required to walk

Preferred:
• High school diploma or equivalent
• At least 1 year of hospitality sales and management experience
• At least 1 year of host person experience in a high-volume and/or upscale dining environment



Details
Salary Competitive salary
Schedule Part Time, Full Time
Experience Minimum 1 year of experience
Location 1600 Lenox Ave, Miami Beach, FL 33139, USA
Category Premium Casual
Cuisine Southern

Skills
Open Table
Fine Dining Experience
OpenTable Experience
Fast-Paced Experience
By applying you confirm you have these skills.

expired job post
1600 Lenox Ave, Miami Beach, FL 33139, USA