Accessibility
  • Summary
  • Description
  • Skills
Summary
Winter 2019/2020 Residence Experience Coordinator
Salary To be discussed
Schedule Full Time, Seasonal
Experience Minimum 1 year of experience
Location 1 Yellowstone Club Trail, Big Sky, MT 59716, USA

Winter 2019/2020 Residence Experience Coordinator


Description
Yellowstone Club’s Residential Services department is currently seeking candidates for Residence Experience Coordinators.

The Residence Experience Coordinators are responsible with creating indelible memories by ensuring our members and guests an unfolding series of delightful moments and thoughtful gestures through the housing program.

Responsibilities Include:
• Being the point of contact for the rental program client to which they are assigned
• Preparing rental residences with a critical eye to detail and ensuring cleanliness is upheld to standards of operation.
• The Experience Coordinator will be responsible for the arrival prep and experience.
• Oversee and fulfill special requests from Members and guests of the rental program.
• Conversing with the Members and guests in a hospitable and professional manner.
• Being accessible for Member and guest needs during their visit.
• Maintain inventory and ensure items are in stock.
• Ensure standards for quality, customer service and Club culture expectations are met.
• Work as a liaison between the sales department and their prospective Members to define, secure, and execute any special requests during the Member’s visits to the portfolio of homes in the Rental Program.
• Work closely with the Residential Shopping team in executing grocery requests to ensure compliance.

Position Requirements:
• High school diploma, GED or vocational training or job-related course work
• Six months to one year of customer service related experience
• Strong communication and correspondence skills with the ability to maintain sound working relationships and communications with members, management, and staff
• One to two years' of hospitality experience at a hotel, private club, or other hospitality venue, preferred

The positions offered are seasonal, full-time positions located in Big Sky, MT.

Yellowstone Club offers great benefits including free transportation from Bozeman to the Club upon hire and a complimentary meal each day. Plus, you get to work at one of the most incredible places on earth. For more information about the Club, visit www.yellowstoneclub.com.
Yellowstone Club’s Residential Services department is currently seeking candidates for Residence Experience Coordinators.

The Residence Experience Coordinators are responsible with creating indelible memories by ensuring our members and guests an unfolding series of delightful moments and thoughtful gestures through the housing program.

Responsibilities Include:
• Being the point of contact for the rental program client to which they are assigned
• Preparing rental residences with a critical eye to detail and ensuring cleanliness is upheld to standards of operation.
• The Experience Coordinator will be responsible for the arrival prep and experience.
• Oversee and fulfill special requests from Members and guests of the rental program.
• Conversing with the Members and guests in a hospitable and professional manner.
• Being accessible for Member and guest needs during their visit.
• Maintain inventory and ensure items are in stock.
• Ensure standards for quality, customer service and Club culture expectations are met.
• Work as a liaison between the sales department and their prospective Members to define, secure, and execute any special requests during the Member’s visits to the portfolio of homes in the Rental Program.
• Work closely with the Residential Shopping team in executing grocery requests to ensure compliance.

Position Requirements:
• High school diploma, GED or vocational training or job-related course work
• Six months to one year of customer service related experience
• Strong communication and correspondence skills with the ability to maintain sound working relationships and communications with members, management, and staff
• One to two years' of hospitality experience at a hotel, private club, or other hospitality venue, preferred

The positions offered are seasonal, full-time positions located in Big Sky, MT.

Yellowstone Club offers great benefits including free transportation from Bozeman to the Club upon hire and a complimentary meal each day. Plus, you get to work at one of the most incredible places on earth. For more information about the Club, visit www.yellowstoneclub.com.

Details
Salary To be discussed
Schedule Full Time, Seasonal
Experience Minimum 1 year of experience
Location 1 Yellowstone Club Trail, Big Sky, MT 59716, USA

Skills
Customer Service
By applying you confirm you have these skills.

expired job post

1 Yellowstone Club Trail, Big Sky, MT 59716, USA