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Summary
Housekeeping Manager
Salary To be discussed
Schedule Full Time
Experience Minimum 3 years of experience
Location 1 Yellowstone Club Trail, Big Sky, MT 59716, USA

Housekeeping Manager


Description
Purpose: The purpose of the Housekeeping Manager is to oversee the operations, budget and performance of the area to which they have been assigned.

Supervisory Responsibilities
Directly or indirectly supervises employees; carries out supervisory responsibilities in accordance with the Club’s policies, procedures and applicable laws; responsibilities include but are not limited to: interviewing, hiring, and training employees; planning, assigning, and directing work; rewarding and motivating employees; addressing complaints and resolving problems.

Essential Job Functions:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Support the goals, policies and procedures of the Executive Housekeeper, Residential Services Operations, and the Yellowstone Club.
• Manage and supervise all Assistant Housekeeping Managers in their daily tasks.
• Responsible for ensuring the overall cleanliness of the Member and guest units meets Yellowstone Club expectations.
• Responsible to order cleaning supplies and operational items for the department. Strive to use environmental-friendly cleaning supplies and techniques at all times.
• Complete work scheduling for the department.

Other Duties and Responsibilities
• Conduct routine inspections of the homes to ensure consistency and high quality.
• Maintain payroll in accordance with forecasts and budgets. Know how and when to flex as needed.
• Plan and organize new hire orientation and training for new and returning employees.
• Plan, assist and conduct the morning meeting.
• Maintain room status communication with the Rental, Sales, Lodging team.
• Oversee the monthly linen, towel and supply inventories.
• Maintain and track deep cleaning projects for the area of responsibility.
• Report and track maintenance orders. Ensure projects are completed on time and up to Yellowstone Club expectations.
• Monitor financial objectives; payroll, supply budgets, and cost factors.
• Assure all safety and security policies and procedures are followed, including OSHA and ADA.
• Ensure Assistant Housekeeping Managers are keeping with the performance factors as established in respective job descriptions. Including attendance, teamwork, initiative, productivity, etc.
• Conduct annual performance evaluations for all Assistant Housekeeping Managers working in area of responsibility.
• Assist Director of Residential Services and Executive Housekeeper to develop and design procedures, policies, and operations of the division to meet the quality standards.
• Assist Director of Residential Services and Executive Housekeeper to coordinate an approved capital improvement schedule in the division. Control project costs and guidelines.
• Achieve the highest possible Member satisfaction.
• Perform all duties and responsibilities in a timely and efficient manner in accordance with established Club policies, procedures, and standards of service to achieve the overall objectives of this position.
• Meet departmental productivity, organization, punctuality/attendance and consistency standards.
• Maintain a positive and respectful attitude.
• Treat Members, guests, vendors, customers and co-workers with professionalism and respect at all times.
• Maintain privacy of our Members at all time.
• Maintain a clean and neat appearance at all times.
• Communicate regularly and effectively with all employees, supervisors, managers and directors.
• Perform work in a safe and high quality manner.
• Project a favorable image of Yellowstone Club to Members and guests at all times.
• Must be able to work flexible work hours/schedule including evenings, weekends and holidays. Long hours may be required due to business demands.
• Nothing in this job description restricts management’s right to assign or reassign duties, work hours and/or responsibilities for this job at any time.

Experience/Education Required:
High School Diploma, GED, or related work experience; 2+ years’ of supervisory/manager experience; Proven ability to motivate, and train a team; 3+ years’ experience of housekeeping in a resort or club setting.

Experience/Education Preferred:
Bachelor’s degree in Hospitality Management or related degree;

Certificates & Licenses:
Valid State Driver’s License
Purpose: The purpose of the Housekeeping Manager is to oversee the operations, budget and performance of the area to which they have been assigned.

Supervisory Responsibilities
Directly or indirectly supervises employees; carries out supervisory responsibilities in accordance with the Club’s policies, procedures and applicable laws; responsibilities include but are not limited to: interviewing, hiring, and training employees; planning, assigning, and directing work; rewarding and motivating employees; addressing complaints and resolving problems.

Essential Job Functions:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Support the goals, policies and procedures of the Executive Housekeeper, Residential Services Operations, and the Yellowstone Club.
• Manage and supervise all Assistant Housekeeping Managers in their daily tasks.
• Responsible for ensuring the overall cleanliness of the Member and guest units meets Yellowstone Club expectations.
• Responsible to order cleaning supplies and operational items for the department. Strive to use environmental-friendly cleaning supplies and techniques at all times.
• Complete work scheduling for the department.

Other Duties and Responsibilities
• Conduct routine inspections of the homes to ensure consistency and high quality.
• Maintain payroll in accordance with forecasts and budgets. Know how and when to flex as needed.
• Plan and organize new hire orientation and training for new and returning employees.
• Plan, assist and conduct the morning meeting.
• Maintain room status communication with the Rental, Sales, Lodging team.
• Oversee the monthly linen, towel and supply inventories.
• Maintain and track deep cleaning projects for the area of responsibility.
• Report and track maintenance orders. Ensure projects are completed on time and up to Yellowstone Club expectations.
• Monitor financial objectives; payroll, supply budgets, and cost factors.
• Assure all safety and security policies and procedures are followed, including OSHA and ADA.
• Ensure Assistant Housekeeping Managers are keeping with the performance factors as established in respective job descriptions. Including attendance, teamwork, initiative, productivity, etc.
• Conduct annual performance evaluations for all Assistant Housekeeping Managers working in area of responsibility.
• Assist Director of Residential Services and Executive Housekeeper to develop and design procedures, policies, and operations of the division to meet the quality standards.
• Assist Director of Residential Services and Executive Housekeeper to coordinate an approved capital improvement schedule in the division. Control project costs and guidelines.
• Achieve the highest possible Member satisfaction.
• Perform all duties and responsibilities in a timely and efficient manner in accordance with established Club policies, procedures, and standards of service to achieve the overall objectives of this position.
• Meet departmental productivity, organization, punctuality/attendance and consistency standards.
• Maintain a positive and respectful attitude.
• Treat Members, guests, vendors, customers and co-workers with professionalism and respect at all times.
• Maintain privacy of our Members at all time.
• Maintain a clean and neat appearance at all times.
• Communicate regularly and effectively with all employees, supervisors, managers and directors.
• Perform work in a safe and high quality manner.
• Project a favorable image of Yellowstone Club to Members and guests at all times.
• Must be able to work flexible work hours/schedule including evenings, weekends and holidays. Long hours may be required due to business demands.
• Nothing in this job description restricts management’s right to assign or reassign duties, work hours and/or responsibilities for this job at any time.

Experience/Education Required:
High School Diploma, GED, or related work experience; 2+ years’ of supervisory/manager experience; Proven ability to motivate, and train a team; 3+ years’ experience of housekeeping in a resort or club setting.

Experience/Education Preferred:
Bachelor’s degree in Hospitality Management or related degree;

Certificates & Licenses:
Valid State Driver’s License

Details
Salary To be discussed
Schedule Full Time
Experience Minimum 3 years of experience
Location 1 Yellowstone Club Trail, Big Sky, MT 59716, USA

Skills
manager experience
Housekeeping experience
By applying you confirm you have these skills.

expired job post

1 Yellowstone Club Trail, Big Sky, MT 59716, USA