Billing / Payroll Coordinator

Purpose:  The purpose of the Billing & Payroll Supervisor is to assist in carrying out and overseeing all aspects related to the billing and payroll functions required by the division.    

Major Responsibilities

·         Ensure that each Member and guest receives outstanding service in a friendly environment which includes greeting and acknowledging every Member and guest, maintaining outstanding service standards, solid product knowledge and all other components of guest service.

·         Empowered to guarantee total Member satisfaction, display hospitality and professionalism to our Members at all times, take pride in representing Yellowstone Club professionally with our Members and guests and assure that all transactions are handled in a legal and ethical manner.

·         Understand and apply all property safety and security procedures to maintain a secure and safe environment for team members, Members, and guests at all times.  In the event of an accident or emergency, seek medical attention if necessary and contact the Assistant General Manager or Human Resources immediately.

·         Maintain a favorable working relationship with all Yellowstone Club team members to foster and promote a positive working environment.

·         Supervise Billing & Payroll Coordinators.

Essential Job Functions:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         Provide billing and payroll support.

·         Create daily instructor activity sign-out sheets.

·         Input daily activity information into billing database.

·         Create and import daily member billing files.

·         Manage the allocation of applicable service fees.

·         Perform audits of financial spreadsheets and payroll data to ensure 100% accuracy.

·         Management of corporate credit cards.

·         Invoice and receipt coding.

·         Receive, document and monitor inventory.

·         Receive and track cash payments.

·         Supervise Billing & Payroll Coordinators.

Other Duties and Responsibilities 

·         File organization and management.

·         Assist with on boarding and off boarding seasonal staff.

·         Data input and management.

·         Follow established processes and procedures.

·         Perform all job duties with a high level of attention to detail.

·         Excellent problem solving skills, ability to work well under pressure and a strong desire to learn.

·         All other duties as assigned.

·         Perform all duties and responsibilities in a timely and efficient manner in accordance with established Club policies,  procedures, and standards of service to achieve the overall objectives of this position.

·         Meet departmental productivity, organization, punctuality/attendance and consistency standards.

• Maintain a positive and respectful attitude.
• Treat Members, guests, vendors, customers and co-workers with professionalism and respect at all times. 
• Maintain privacy of our Members at all time.
• Maintain a clean and neat appearance at all times. 
• Communicate regularly and effectively with all employees, supervisors, managers and directors.
• Perform work in a safe and high quality manner.
• Project a favorable image of Yellowstone Club to Members and guests at all times.

·         Must be able to work flexible work hours/schedule including evenings, weekends and holidays.  Long hours may be required due to business demands.

• Nothing in this job description restricts management’s right to assign or reassign duties, work hours and/or responsibilities for this job at any time.

Purpose:  The purpose of the Billing & Payroll Supervisor is to assist in carrying out and overseeing all aspects related to the billing and payroll functions required by the division.    

Major Responsibilities

·         Ensure that each Member and guest receives outstanding service in a friendly environment which includes greeting and acknowledging every Member and guest, maintaining outstanding service standards, solid product knowledge and all other components of guest service.

·         Empowered to guarantee total Member satisfaction, display hospitality and professionalism to our Members at all times, take pride in representing Yellowstone Club professionally with our Members and guests and assure that all transactions are handled in a legal and ethical manner.

·         Understand and apply all property safety and security procedures to maintain a secure and safe environment for team members, Members, and guests at all times.  In the event of an accident or emergency, seek medical attention if necessary and contact the Assistant General Manager or Human Resources immediately.

·         Maintain a favorable working relationship with all Yellowstone Club team members to foster and promote a positive working environment.

·         Supervise Billing & Payroll Coordinators.

Essential Job Functions:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         Provide billing and payroll support.

·         Create daily instructor activity sign-out sheets.

·         Input daily activity information into billing database.

·         Create and import daily member billing files.

·         Manage the allocation of applicable service fees.

·         Perform audits of financial spreadsheets and payroll data to ensure 100% accuracy.

·         Management of corporate credit cards.

·         Invoice and receipt coding.

·         Receive, document and monitor inventory.

·         Receive and track cash payments.

·         Supervise Billing & Payroll Coordinators.

Other Duties and Responsibilities 

·         File organization and management.

·         Assist with on boarding and off boarding seasonal staff.

·         Data input and management.

·         Follow established processes and procedures.

·         Perform all job duties with a high level of attention to detail.

·         Excellent problem solving skills, ability to work well under pressure and a strong desire to learn.

·         All other duties as assigned.

·         Perform all duties and responsibilities in a timely and efficient manner in accordance with established Club policies,  procedures, and standards of service to achieve the overall objectives of this position.

·         Meet departmental productivity, organization, punctuality/attendance and consistency standards.

• Maintain a positive and respectful attitude.
• Treat Members, guests, vendors, customers and co-workers with professionalism and respect at all times. 
• Maintain privacy of our Members at all time.
• Maintain a clean and neat appearance at all times. 
• Communicate regularly and effectively with all employees, supervisors, managers and directors.
• Perform work in a safe and high quality manner.
• Project a favorable image of Yellowstone Club to Members and guests at all times.

·         Must be able to work flexible work hours/schedule including evenings, weekends and holidays.  Long hours may be required due to business demands.

• Nothing in this job description restricts management’s right to assign or reassign duties, work hours and/or responsibilities for this job at any time.