Manager

The management team at Zinc are a cohesive group of individuals that instill a cohesive brand image, a sense of community and encourage quality & pride in not only the food but the staff that it employees.

Our managers oversee the day-to-day operations of the restaurant. They are required to engage with with customers and be on their feet most of the shift. Zinc managers are responsible for maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is also essential, as you’ll work directly with cooks and wait staff, set work schedules, oversee food quality & presentation and make sure we comply with health and safety restaurant regulations.
We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.
Hours of operation differ between each Zinc location. Applicants are expected to have open/flexible availability.
Responsibilities
What Does it take to be a Successful Manager?

Inspirational Leader
Promotes a culture of authenticity, respect, dignity and integrity.
Facilitates change and empowers employees to grow.
Inspires a shared purpose and engagement.
Models a passion and commitment to continued success.
Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the team.

Delivers Operational Excellence
Effectively utilizes tools and has a strong sense of ownership to drive results.
Has an unwavering commitment to quality in store operations and the customer experience.
Champions the ongoing spirit of development and professional growth across their team.
Creates a culture that attracts, retains and develops the highest quality Team Members.
Participates actively in training to learn new and promotional products. Continually works to expand product knowledge.
Follows health, safety and sanitation guidelines for all food products and drinks.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. Job responsibilities can change according to the operational needs of the business.
Qualifications
The Ideal Candidate will:
Have a minimum of three years’ experience as a Manager for high quality food service or retail provider; with superior customer service standards and/or related experience and training.
Consistently demonstrate performance that embodies Zinc’s Vision, Mission and Values.
Carry a friendly, energetic, personable demeanor and have a passion for great customer service, with a customer-first and quality-focused mentality.
Carry themselves professionally, be agile and maintain composure in a fast-paced environment.
Be able to work quickly, embrace and learn new information, multi-task and incorporate feedback into personal performance.
Have strong time-management and delegation skills Be extremely reliable and punctual.
Possess good problem-solving skills and sound judgment.
Exhibit a strong focus on quality with an interest in learning more about Zinc.
Enjoy working in a team-environment and building great relationships with their coworkers.
Have the ability to perform various physical tasks during the work shift.
Ability to exercise heavy lifting up to 50 lbs.
Walking and standing for long periods of time.

What Benefits will you Receive?

At Zinc we hire the best people and are committed to supporting our employees and rewarding them for their work. We offer the following benefits:


401(k) plan, with employer match (must be 21 years old to qualify)
Bonus Structure after probationary period
Health/Dental/Vision benefits are offered to all employees
Paid vacation
Free coffee, food & discounts on retail items
Discounts available through Life Mart
Holiday Bonus (based on tenure)
Opportunities for growth & advancement

Our Commitment to the Community
Zinc employees are passionate supporters of our community and serving our local communities doesn’t stop at the counter. Zinc's employees take pride in supporting the neighborhoods where they live and work, thorough daily food donation programs and supporting of nonprofits. We believe that food thrives where people do. We support the communities where our produce is grown, sharing their story to make life better.

Zinc is proud to be an Equal Opportunity Employer
For more information about our craft and who we are please visit zinccafe.com.
We look forward to hearing from you!

The management team at Zinc are a cohesive group of individuals that instill a cohesive brand image, a sense of community and encourage quality & pride in not only the food but the staff that it employees.

Our managers oversee the day-to-day operations of the restaurant. They are required to engage with with customers and be on their feet most of the shift. Zinc managers are responsible for maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is also essential, as you’ll work directly with cooks and wait staff, set work schedules, oversee food quality & presentation and make sure we comply with health and safety restaurant regulations.
We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.
Hours of operation differ between each Zinc location. Applicants are expected to have open/flexible availability.
Responsibilities
What Does it take to be a Successful Manager?

Inspirational Leader
Promotes a culture of authenticity, respect, dignity and integrity.
Facilitates change and empowers employees to grow.
Inspires a shared purpose and engagement.
Models a passion and commitment to continued success.
Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the team.

Delivers Operational Excellence
Effectively utilizes tools and has a strong sense of ownership to drive results.
Has an unwavering commitment to quality in store operations and the customer experience.
Champions the ongoing spirit of development and professional growth across their team.
Creates a culture that attracts, retains and develops the highest quality Team Members.
Participates actively in training to learn new and promotional products. Continually works to expand product knowledge.
Follows health, safety and sanitation guidelines for all food products and drinks.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. Job responsibilities can change according to the operational needs of the business.
Qualifications
The Ideal Candidate will:
Have a minimum of three years’ experience as a Manager for high quality food service or retail provider; with superior customer service standards and/or related experience and training.
Consistently demonstrate performance that embodies Zinc’s Vision, Mission and Values.
Carry a friendly, energetic, personable demeanor and have a passion for great customer service, with a customer-first and quality-focused mentality.
Carry themselves professionally, be agile and maintain composure in a fast-paced environment.
Be able to work quickly, embrace and learn new information, multi-task and incorporate feedback into personal performance.
Have strong time-management and delegation skills Be extremely reliable and punctual.
Possess good problem-solving skills and sound judgment.
Exhibit a strong focus on quality with an interest in learning more about Zinc.
Enjoy working in a team-environment and building great relationships with their coworkers.
Have the ability to perform various physical tasks during the work shift.
Ability to exercise heavy lifting up to 50 lbs.
Walking and standing for long periods of time.

What Benefits will you Receive?

At Zinc we hire the best people and are committed to supporting our employees and rewarding them for their work. We offer the following benefits:


401(k) plan, with employer match (must be 21 years old to qualify)
Bonus Structure after probationary period
Health/Dental/Vision benefits are offered to all employees
Paid vacation
Free coffee, food & discounts on retail items
Discounts available through Life Mart
Holiday Bonus (based on tenure)
Opportunities for growth & advancement

Our Commitment to the Community
Zinc employees are passionate supporters of our community and serving our local communities doesn’t stop at the counter. Zinc's employees take pride in supporting the neighborhoods where they live and work, thorough daily food donation programs and supporting of nonprofits. We believe that food thrives where people do. We support the communities where our produce is grown, sharing their story to make life better.

Zinc is proud to be an Equal Opportunity Employer
For more information about our craft and who we are please visit zinccafe.com.
We look forward to hearing from you!