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Lead Receptionist

Summary
Lead Receptionist
Salary $23 / Hour
Schedule Full Time
Experience Minimum 1 year of experience
Location 270 Biscayne Blvd Way, Miami, FL 33131, USA

Lead Receptionist


Description

POSITION PURPOSE:

A Lead Receptionist is expected to assist the Reception Manager in his or her absence and to represent the company in a positive and hospitable way. A Lead Receptionist is a leader of the team, sets the example for receptionists and takes initiative in confirming department policies and procedures are carried out.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

  • Provide friendly, courteous and efficient service to all guests with making eye contact, smiling and maintaining proper posture.
  • Always do you best to accommodate guests requests. Anticipate and service the guest’s needs before requests are made.
  • Leads the reception team with Reception Manager and in his/her absence. Sets a positive and professional example for the reception team.
  • Control the flow of the dining room and constantly communicate with other managers as to when tables are needed back for the next reservations
  • Previous experience running restaurant's books is required.
  • Work as a member of the restaurant team.  Interacts with service crew in a positive manner.  Takes initiative with leading the team to follow through on departmental policies and procedures, as trained.
  • Interacts with people beyond giving and receiving instructions, particularly in resolving Guest complaints.
  • Follow proper time and attendance and uniform procedures.

POSITION PURPOSE:

A Lead Receptionist is expected to assist the Reception Manager in his or her absence and to represent the company in a positive and hospitable way. A Lead Receptionist is a leader of the team, sets the example for receptionists and takes initiative in confirming department policies and procedures are carried out.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

  • Provide friendly, courteous and efficient service to all guests with making eye contact, smiling and maintaining proper posture.
  • Always do you best to accommodate guests requests. Anticipate and service the guest’s needs before requests are made.
  • Leads the reception team with Reception Manager and in his/her absence. Sets a positive and professional example for the reception team.
  • Control the flow of the dining room and constantly communicate with other managers as to when tables are needed back for the next reservations
  • Previous experience running restaurant's books is required.
  • Work as a member of the restaurant team.  Interacts with service crew in a positive manner.  Takes initiative with leading the team to follow through on departmental policies and procedures, as trained.
  • Interacts with people beyond giving and receiving instructions, particularly in resolving Guest complaints.
  • Follow proper time and attendance and uniform procedures.

Details
Salary $23 / Hour
Schedule Full Time
Experience Minimum 1 year of experience
Location 270 Biscayne Blvd Way, Miami, FL 33131, USA

Skills
Microsoft Office
Fine Dining Experience
OpenTable Experience
Fast-Paced Experience
Sevenrooms
By applying you confirm you have these skills.

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270 Biscayne Blvd Way, Miami, FL 33131, USA