Maitre d' (Guest Relation Manager)

We are currently looking for a Guest Relations Manager to join our successful team. As Guest Relations Manager you will be responsible for maintaining the best guest relation standards working alongside the Reception, Marketing and Sales teams. We are looking for a candidate who is highly organized, with excellent communication and time management skills.

Your main responsibilities will include:

· Ensuring excellent guest experience and responding to any issues in a timely manner
· Supporting the reception team as required with queue management
· Analysing daily end of shift reports and recommending best improvement strategies
· Developing key relationships with industry contacts and concierges
· Copywriting, auditing and updating the website content on a daily basis
· Updating social media platforms as required

D&D London is a collection of restaurants as individual as you are. Some of the benefits of working for us include:

• Substantial career progression
• Personal development and training - including the opportunity to complete the industry-leading D&D Diploma
• 28 days holiday that increases with length of service
• Free meals on duty
• 40% discount in all D&D London restaurants

If you are interested in discussing the Guest Relations Manager role further, please get in touch with us without delay!

We are currently looking for a Guest Relations Manager to join our successful team. As Guest Relations Manager you will be responsible for maintaining the best guest relation standards working alongside the Reception, Marketing and Sales teams. We are looking for a candidate who is highly organized, with excellent communication and time management skills.

Your main responsibilities will include:

· Ensuring excellent guest experience and responding to any issues in a timely manner
· Supporting the reception team as required with queue management
· Analysing daily end of shift reports and recommending best improvement strategies
· Developing key relationships with industry contacts and concierges
· Copywriting, auditing and updating the website content on a daily basis
· Updating social media platforms as required

D&D London is a collection of restaurants as individual as you are. Some of the benefits of working for us include:

• Substantial career progression
• Personal development and training - including the opportunity to complete the industry-leading D&D Diploma
• 28 days holiday that increases with length of service
• Free meals on duty
• 40% discount in all D&D London restaurants

If you are interested in discussing the Guest Relations Manager role further, please get in touch with us without delay!