Box Office Attendant

Big Night Entertainment Group operates some of the hottest, cutting edge restaurants and nightclubs in New England. Fueled by driven, passionate people, BNEG is known for its consistent growth, cutting edge sophisticated design, superior cuisines and raising the bar in hospitality and service standards. Big Night is an employee focused company as recognized by our staff as the Boston Globe BEST place to work.
BNEG is always looking for talented, ambitious professionals to join our staff. If you have a passion for hospitality and a commitment to superior guest service we want you. Join our team today.

As a Box Office Attendant, a typical day might include the following:
• Maintain the highest level of guest service, managing and resolving in person and phone customer service issues, in a timely and professional manner.
• Provide superior customer service to the consumer.
• Interact positively and communicate effectively externally with venue guests, all staff members and all others during daily interactions.
• Cash Handling; Bank Procedures and Check-out Procedures
• Maintain superior customer service both in person and over the phones
• Running Ticket Program on Computer for Sales
• Processing Opening and Closing Paperwork
• Knowledge of Talent and Entertainment
• Adhere to all Big Night Live ticketing initiatives, programs, policies, procedures, and standards.

BNEG is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Big Night Entertainment Group operates some of the hottest, cutting edge restaurants and nightclubs in New England. Fueled by driven, passionate people, BNEG is known for its consistent growth, cutting edge sophisticated design, superior cuisines and raising the bar in hospitality and service standards. Big Night is an employee focused company as recognized by our staff as the Boston Globe BEST place to work.
BNEG is always looking for talented, ambitious professionals to join our staff. If you have a passion for hospitality and a commitment to superior guest service we want you. Join our team today.

As a Box Office Attendant, a typical day might include the following:
• Maintain the highest level of guest service, managing and resolving in person and phone customer service issues, in a timely and professional manner.
• Provide superior customer service to the consumer.
• Interact positively and communicate effectively externally with venue guests, all staff members and all others during daily interactions.
• Cash Handling; Bank Procedures and Check-out Procedures
• Maintain superior customer service both in person and over the phones
• Running Ticket Program on Computer for Sales
• Processing Opening and Closing Paperwork
• Knowledge of Talent and Entertainment
• Adhere to all Big Night Live ticketing initiatives, programs, policies, procedures, and standards.

BNEG is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.