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Summary
Senior Receptionist
Salary Competitive salary
Schedule Full Time
Location 350 King's Rd, Chelsea, London SW3 5UU, UK

Senior Receptionist


Description

Bluebird is celebrated as Chelsea’s leading neighbourhood restaurant, steeped in history the Grade II listed building, originally designed by Robert Sharp in 1923 as the Bluebird Motor Garage, opened as a Conran restaurant before it was taken over by D&D London in 2006.

With striking art deco design, offering guests a welcome escape from the hustle and bustle of King’s Road. An all-day dining destination with Modern British and multi-faceted venue, offering everything from the relaxed courtyard and café, to the refined award-winning restaurant and bar.

We are currently looking for a Senior Receptionist, who will work closely with the Reception Manager and the reception team in order to ensure costumers expectations are met and delivered from the very start of their experience to the moment they leave our venue.

The Senior Receptionist key duties & responsibilities would include:

• Support with the smooth reception team performance for running lunch/dinner service, prepare table allocations and ensure that cloakroom/reception is ready at all
times
• To take reservations correctly and with the respect of the policies when necessary
• To ensure clear communication between reservations and reception teams as well as an effective communication to all other departments, informing them of costumers’ bookings, needs & complaints
• Support the front desk by receiving incoming calls, greeting and attending customers' needs
• To mentor/train staff through leading by example and support recruitment process in creating an outstanding candidate's experience
• To look after reception appearance and presence
• Understand relevant H&S legislation and the implications on the business, taking action as required
• Cost control and financial budgeting alongside the Reception Manager

We’re a truly brilliant place to work so, naturally we have some of the very best team benefits around, which include:

  • Industry leading pay
  • Discount in all of our restaurants – 40% off all day, every day
  • Exclusive discounts and cashback options at a range of retailers and cinema tickets at great prices courtesy of LifeWorks App
  • 50% off PureGym membership
  • Access to a confidential Employee Assistance Programme (EAP) with a 24/7 helpline and the opportunity to have 6 hourly sessions with a trained Counsellor for free
  • Access to WeCare – a solution designed to support your mental, physical, social and financial wellbeing.  You will have access to 24/7 UK-based online GP, mental health counselling, a get fit programme, legal and financial guidance plus much more
  • Healthy, free and tasty meals when working
  • Employee of the Month Scheme
  • Long Service Awards
  • 28 days paid holiday a year, which increases to 30 days with length of service
  • Best in class training – including management development to help you progress quickly
  • Access to our training platform D&D Connect with resources to develop your skills and knowledge
  • An optional paid day each year to give back and volunteer
  • Refer a friend scheme

If you are interested in discussing the Senior Receptionist role further, please get in touch with us without delay!

Bluebird is celebrated as Chelsea’s leading neighbourhood restaurant, steeped in history the Grade II listed building, originally designed by Robert Sharp in 1923 as the Bluebird Motor Garage, opened as a Conran restaurant before it was taken over by D&D London in 2006.

With striking art deco design, offering guests a welcome escape from the hustle and bustle of King’s Road. An all-day dining destination with Modern British and multi-faceted venue, offering everything from the relaxed courtyard and café, to the refined award-winning restaurant and bar.

We are currently looking for a Senior Receptionist, who will work closely with the Reception Manager and the reception team in order to ensure costumers expectations are met and delivered from the very start of their experience to the moment they leave our venue.

The Senior Receptionist key duties & responsibilities would include:

• Support with the smooth reception team performance for running lunch/dinner service, prepare table allocations and ensure that cloakroom/reception is ready at all
times
• To take reservations correctly and with the respect of the policies when necessary
• To ensure clear communication between reservations and reception teams as well as an effective communication to all other departments, informing them of costumers’ bookings, needs & complaints
• Support the front desk by receiving incoming calls, greeting and attending customers' needs
• To mentor/train staff through leading by example and support recruitment process in creating an outstanding candidate's experience
• To look after reception appearance and presence
• Understand relevant H&S legislation and the implications on the business, taking action as required
• Cost control and financial budgeting alongside the Reception Manager

We’re a truly brilliant place to work so, naturally we have some of the very best team benefits around, which include:

  • Industry leading pay
  • Discount in all of our restaurants – 40% off all day, every day
  • Exclusive discounts and cashback options at a range of retailers and cinema tickets at great prices courtesy of LifeWorks App
  • 50% off PureGym membership
  • Access to a confidential Employee Assistance Programme (EAP) with a 24/7 helpline and the opportunity to have 6 hourly sessions with a trained Counsellor for free
  • Access to WeCare – a solution designed to support your mental, physical, social and financial wellbeing.  You will have access to 24/7 UK-based online GP, mental health counselling, a get fit programme, legal and financial guidance plus much more
  • Healthy, free and tasty meals when working
  • Employee of the Month Scheme
  • Long Service Awards
  • 28 days paid holiday a year, which increases to 30 days with length of service
  • Best in class training – including management development to help you progress quickly
  • Access to our training platform D&D Connect with resources to develop your skills and knowledge
  • An optional paid day each year to give back and volunteer
  • Refer a friend scheme

If you are interested in discussing the Senior Receptionist role further, please get in touch with us without delay!

Details
Salary Competitive salary
Schedule Full Time
Location 350 King's Rd, Chelsea, London SW3 5UU, UK

Skills
Open Table
OpenTable Experience
Fast-Paced Experience
Fluent in English
Customer Service
Leadership
Reservations
telephone skills
Team Building
Sevenrooms
By applying you confirm you have these skills.

expired job post

350 King's Rd, Chelsea, London SW3 5UU, UK