Position: Director, Roasting and Distribution (RAD) Operations

Our Blend

The Coffee Bean & Tea Leaf is one of the world’s largest independent and privately-owned specialty coffee and tea retailers. In 1963 we opened our very first store, and today we have over 1,200 cafes in 25 countries.

The Coffee Bean & Tea Leaf is on an inspiring journey to become the world’s coffee and tea brand. We are united by our passion for connecting people through the daily rituals of coffee and tea—viewing every cup as an opportunity to impact someone’s day.

Our Brew Crew is a diverse team of hard-working optimists with a passion for learning about our craft, the people we serve, and the world around us. We offer the tools, the environment, and the support for you to make your unique contribution and grow as a person.

Passion is contagious, and we’ve got a serious case of it.  If you are just as passionate as we are, come join our Brew Crew!

Brew Crew Opportunity

Our Global Brew Crew is looking for a Director, Roasting and Distribution (RAD) Operations, based in Camarillo, California. You will be responsible for overseeing various aspects of the coffee manufacturing process, ensuring the availability of high-quality green beans, efficient production, and distribution of coffee products globally.

Key Responsibilities

• Oversee the company’s manufacturing effort within the supply chain department, including manufacturing efficiency, production dashboards, asset utilization metrics and overall performance reporting.
• Collaborate with the Global Head of Product Innovation & Development and Procurement team for specifying and approving any outsourced coffee & tea products that the company develops in conjunction with third-party suppliers.
• Lead by example and drive people Safety and Quality excellence culture
• Drive productivity improvements to optimize the total cost of RAD operations
• Build people engagement, train and retain key people, develop succession plan for key roles
• Ensure sufficient inventory of green beans across USA manufacturing facilities.
• Aid the procurement process by providing timely feedback on samples, assisting in the identification and procurement of seasonal and year-round supplies.
• Oversee the distribution of proprietary dry goods, such as Roasted Coffee, Powdered coffee, Single-serve, Ready-to-drink, and Instant coffee, involving co-packers, co-manufacturers, and vendors.
• Collaborate with the Head of Global Customer Service & Americas Supply Chain to ensure efficient coffee distribution to all markets and regions (retail stores, cafes, specialty sales, e-commerce and other sales channels).
• Responsible for overall inventory of green beans, raw materials and packaging materials at all USA manufacturing centres (company-owned and third-party manufacturers).
• Work closely with the Product Development and Innovation teams on coffee-related innovations, packaging materials, and manufacturing formats.
• Actively participate in the Global Food Safety Initiative at the manufacturing facility to ensure safe and legal food production, maintain compliance with FDA Food Safety Modernization Act (FSMA), SQF certification, HACCP plans, Kosher, Halal, and Organic certifications, and organize facility-wide committees for comprehensive compliance.

Your Ingredients

• Bachelor's degree in a relevant field such as Business Administration, Supply Chain Management, or a related discipline.
• Minimum 10 years in the coffee industry, with a focus on manufacturing and supply chain management.
• Proven track record of leadership and successful management within a manufacturing or production environment.
• In-depth understanding of the coffee industry, including sourcing, grading, processing, and quality control of green coffee beans.
• Familiarity with coffee manufacturing processes, such as roasting, blending, packaging, and distribution.
• Knowledge of coffee, industry associations, and market trends.
• Strong knowledge of manufacturing operations, including production planning, quality control, and compliance with food safety regulations.
• Experience in overseeing co-packers, co-manufacturers, and outsourced production, ensuring product quality and consistency.
• Proven leadership skills, including the ability to manage and motivate a diverse team, foster collaboration, and drive results.
• Excellent communication skills, both verbal and written, with the ability to effectively interact with internal stakeholders, external partners, and industry organizations.

PERFORMANCE & REWARDS

At The Coffee Bean & Tea Leaf, we embrace a high-performance culture that rewards and encourages our values of teamwork, ownership, and respect for one another.

• Benefits: Medical, Dental, Vision, 401K, Pet, Accident, Life, Long-Term & Short-Term Disability
• Discounts on our Coffee and Tea
• Pay Range: $130,000 - $170,000
• Observed Holidays
• Vacation Pay
• Sick Pay

This role may be subject to the following working conditions:

• Climbing
• Balancing
• Stooping
• Kneeling
• Crouching
• Crawling
• Reaching
• Standing
• Walking
• Pushing
• Pulling
• Lifting
• Grasping
• Feeling (Tangible)
• Talking
• Hearing
• Sitting
• Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
• The worker is subject to both environmental conditions. Activities occur inside and outside.
• The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
• The worker is subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.
• The worker is subject to atmospheric conditions. One or more of the following conditions that affect the respiratory system of the skin: fumes, odors, dust, mists, gases, or poor ventilation.

Our ‘FROTH’ VALUES

We believe in the fundamental truths that guide us through our daily lives: 

• FRIENDLINESS - We go above and beyond in everything we do. Friendliness and customer-centricity is embedded in our culture.
• RESPECT - We are inclusive and honour each other’s values, opinions and diversity.
• OWNERSHIP - We take ownership and accountability for our individual, team and business results, every day.
• TEAMWORK - As a team, we collaborate, innovate, and leverage our diverse strengths to grow the business.
• HONESTY - We live up to the highest levels of integrity by being truthful and transparent with each other, the business and ourselves.

At The Coffee Bean & Tea Leaf, we are a global company committed to representing the neighborhoods we serve. We welcome all to apply to our Brew Crew and we value the impact of diversity on our culture and in our work. 

International Coffee & Tea, LLC dba The Coffee Bean & Tea Leaf® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, sex, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, genetics, or any combination of those characteristics status protected by state or federal law. A perception that the person has any of these characteristics or any combination of those characteristics. A perception that the person is associated with a person who has, or is perceived to have, any of those characteristics or any combination of those characteristics. The Coffee Bean &Tea Leaf® expressly prohibits any form of employee harassment or discrimination on the basis of any such protected status.

The Coffee Bean & Tea Leaf® provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, sex, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. This policy was intended to comply, and The Coffee Bean & Tea Leaf® so complies with applicable state and local laws governing non-discrimination in employment in every location in which the Company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and training. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.     

Position: Director, Roasting and Distribution (RAD) Operations

Our Blend

The Coffee Bean & Tea Leaf is one of the world’s largest independent and privately-owned specialty coffee and tea retailers. In 1963 we opened our very first store, and today we have over 1,200 cafes in 25 countries.

The Coffee Bean & Tea Leaf is on an inspiring journey to become the world’s coffee and tea brand. We are united by our passion for connecting people through the daily rituals of coffee and tea—viewing every cup as an opportunity to impact someone’s day.

Our Brew Crew is a diverse team of hard-working optimists with a passion for learning about our craft, the people we serve, and the world around us. We offer the tools, the environment, and the support for you to make your unique contribution and grow as a person.

Passion is contagious, and we’ve got a serious case of it.  If you are just as passionate as we are, come join our Brew Crew!

Brew Crew Opportunity

Our Global Brew Crew is looking for a Director, Roasting and Distribution (RAD) Operations, based in Camarillo, California. You will be responsible for overseeing various aspects of the coffee manufacturing process, ensuring the availability of high-quality green beans, efficient production, and distribution of coffee products globally.

Key Responsibilities

• Oversee the company’s manufacturing effort within the supply chain department, including manufacturing efficiency, production dashboards, asset utilization metrics and overall performance reporting.
• Collaborate with the Global Head of Product Innovation & Development and Procurement team for specifying and approving any outsourced coffee & tea products that the company develops in conjunction with third-party suppliers.
• Lead by example and drive people Safety and Quality excellence culture
• Drive productivity improvements to optimize the total cost of RAD operations
• Build people engagement, train and retain key people, develop succession plan for key roles
• Ensure sufficient inventory of green beans across USA manufacturing facilities.
• Aid the procurement process by providing timely feedback on samples, assisting in the identification and procurement of seasonal and year-round supplies.
• Oversee the distribution of proprietary dry goods, such as Roasted Coffee, Powdered coffee, Single-serve, Ready-to-drink, and Instant coffee, involving co-packers, co-manufacturers, and vendors.
• Collaborate with the Head of Global Customer Service & Americas Supply Chain to ensure efficient coffee distribution to all markets and regions (retail stores, cafes, specialty sales, e-commerce and other sales channels).
• Responsible for overall inventory of green beans, raw materials and packaging materials at all USA manufacturing centres (company-owned and third-party manufacturers).
• Work closely with the Product Development and Innovation teams on coffee-related innovations, packaging materials, and manufacturing formats.
• Actively participate in the Global Food Safety Initiative at the manufacturing facility to ensure safe and legal food production, maintain compliance with FDA Food Safety Modernization Act (FSMA), SQF certification, HACCP plans, Kosher, Halal, and Organic certifications, and organize facility-wide committees for comprehensive compliance.

Your Ingredients

• Bachelor's degree in a relevant field such as Business Administration, Supply Chain Management, or a related discipline.
• Minimum 10 years in the coffee industry, with a focus on manufacturing and supply chain management.
• Proven track record of leadership and successful management within a manufacturing or production environment.
• In-depth understanding of the coffee industry, including sourcing, grading, processing, and quality control of green coffee beans.
• Familiarity with coffee manufacturing processes, such as roasting, blending, packaging, and distribution.
• Knowledge of coffee, industry associations, and market trends.
• Strong knowledge of manufacturing operations, including production planning, quality control, and compliance with food safety regulations.
• Experience in overseeing co-packers, co-manufacturers, and outsourced production, ensuring product quality and consistency.
• Proven leadership skills, including the ability to manage and motivate a diverse team, foster collaboration, and drive results.
• Excellent communication skills, both verbal and written, with the ability to effectively interact with internal stakeholders, external partners, and industry organizations.

PERFORMANCE & REWARDS

At The Coffee Bean & Tea Leaf, we embrace a high-performance culture that rewards and encourages our values of teamwork, ownership, and respect for one another.

• Benefits: Medical, Dental, Vision, 401K, Pet, Accident, Life, Long-Term & Short-Term Disability
• Discounts on our Coffee and Tea
• Pay Range: $130,000 - $170,000
• Observed Holidays
• Vacation Pay
• Sick Pay

This role may be subject to the following working conditions:

• Climbing
• Balancing
• Stooping
• Kneeling
• Crouching
• Crawling
• Reaching
• Standing
• Walking
• Pushing
• Pulling
• Lifting
• Grasping
• Feeling (Tangible)
• Talking
• Hearing
• Sitting
• Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
• The worker is subject to both environmental conditions. Activities occur inside and outside.
• The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
• The worker is subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.
• The worker is subject to atmospheric conditions. One or more of the following conditions that affect the respiratory system of the skin: fumes, odors, dust, mists, gases, or poor ventilation.

Our ‘FROTH’ VALUES

We believe in the fundamental truths that guide us through our daily lives: 

• FRIENDLINESS - We go above and beyond in everything we do. Friendliness and customer-centricity is embedded in our culture.
• RESPECT - We are inclusive and honour each other’s values, opinions and diversity.
• OWNERSHIP - We take ownership and accountability for our individual, team and business results, every day.
• TEAMWORK - As a team, we collaborate, innovate, and leverage our diverse strengths to grow the business.
• HONESTY - We live up to the highest levels of integrity by being truthful and transparent with each other, the business and ourselves.

At The Coffee Bean & Tea Leaf, we are a global company committed to representing the neighborhoods we serve. We welcome all to apply to our Brew Crew and we value the impact of diversity on our culture and in our work. 

International Coffee & Tea, LLC dba The Coffee Bean & Tea Leaf® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, sex, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, genetics, or any combination of those characteristics status protected by state or federal law. A perception that the person has any of these characteristics or any combination of those characteristics. A perception that the person is associated with a person who has, or is perceived to have, any of those characteristics or any combination of those characteristics. The Coffee Bean &Tea Leaf® expressly prohibits any form of employee harassment or discrimination on the basis of any such protected status.

The Coffee Bean & Tea Leaf® provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, sex, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. This policy was intended to comply, and The Coffee Bean & Tea Leaf® so complies with applicable state and local laws governing non-discrimination in employment in every location in which the Company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and training. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.