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Summary
FOH Supervisor
Salary To be discussed
Schedule Full Time
Experience Minimum 2 years of experience
Location 99 Church St, New York, NY 10007, USA

FOH Supervisor


Description
Job Summary:

The Supervisor is responsible for supervision of restaurant operation, including adherence to health regulations. Supervises assigned staff to ensure achievement of overall financial results, guest satisfaction, and positive employee relations. Works with management to drive revenue, maximize profit, and ensure quality.

Essential Job Functions:
• Supervises the restaurant staff to ensure department operates efficiently and business goals are achieved
• Attends appropriate meetings and communicates effectively with all responsible staff to ensure guest and employee needs are met
• Responsible for opening and closing the restaurant as needed
• Accountable for guest satisfaction by ensuring food and beverage service standards are met and guest needs are responded to in a timely manner
• Responsible for building and maintaining guest relationships to drive repeat business
• Works side by side with management staff to train and model appropriate guest service standards
• Works in conjunction with manager to deliver discipline/corrective actions
• Assist with effective labor management through proper scheduling, monitoring, and adjusting based on business needs
• Ensures a clean and safe work environment
• Promotes collaboration and positive, professional work environment
• Performs other job-related duties as assigned


Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education: High school diploma or general education degree (GED)

Required Experience:
• Minimum 2 years restaurant supervisory expierence
• Minimum 2 years food & beverage experience
• Proficiency of basic computer applications and POS systems

Knowledge, Skills, & Abilities:
• Ability to coordinate multiple tasks while maintaining standards of operations
• Solid organizational and supervisory skills
• Excellent guest service and hospitality skills and professional presentation
• Ability to motivate employees to work as a team to ensure that food and service meet high level standards
• Excellent verbal and written communication skills
• Ability to take initiative and ownership to resolve problems
• Ability to perform job functions with attention to detail, speed and accuracy
• Must be effective at listening, understanding and clarifying concerns and issues raised by guests

Physical Requirements:
While performing the duties of this job, the employee is regularly required to stand for extended periods of time, twist at the neck and trunk, bend at the waist and stoop, kneel, crouch, or crawl. The employee is occasionally required to reach with hands and arms, reach overhead, above shoulders and horizontally. Employees will use hands to handle objects and tools, and operate service equipment. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 40-pound objects. Vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Employees may use vision to monitor food quality and quantity and may also order supplies, etc.

Work Conditions: May require evening and weekend hours. While performing the duties of this job, the employee generally works in an indoor front of restaurant and kitchen environment with exposure to heat from ovens, hot foods and steamers and cleaning chemicals, fumes, equipment, and metal objects. You will usually be based indoors, splitting your time between the front of the restaurant and the kitchen. The noise level in the work environment is usually moderate but may be loud dependent on specific work site and/or equipment operation.The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.

WolfgangPuck Group is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here: EEOC Poster.
Job Summary:

The Supervisor is responsible for supervision of restaurant operation, including adherence to health regulations. Supervises assigned staff to ensure achievement of overall financial results, guest satisfaction, and positive employee relations. Works with management to drive revenue, maximize profit, and ensure quality.

Essential Job Functions:
• Supervises the restaurant staff to ensure department operates efficiently and business goals are achieved
• Attends appropriate meetings and communicates effectively with all responsible staff to ensure guest and employee needs are met
• Responsible for opening and closing the restaurant as needed
• Accountable for guest satisfaction by ensuring food and beverage service standards are met and guest needs are responded to in a timely manner
• Responsible for building and maintaining guest relationships to drive repeat business
• Works side by side with management staff to train and model appropriate guest service standards
• Works in conjunction with manager to deliver discipline/corrective actions
• Assist with effective labor management through proper scheduling, monitoring, and adjusting based on business needs
• Ensures a clean and safe work environment
• Promotes collaboration and positive, professional work environment
• Performs other job-related duties as assigned


Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education: High school diploma or general education degree (GED)

Required Experience:
• Minimum 2 years restaurant supervisory expierence
• Minimum 2 years food & beverage experience
• Proficiency of basic computer applications and POS systems

Knowledge, Skills, & Abilities:
• Ability to coordinate multiple tasks while maintaining standards of operations
• Solid organizational and supervisory skills
• Excellent guest service and hospitality skills and professional presentation
• Ability to motivate employees to work as a team to ensure that food and service meet high level standards
• Excellent verbal and written communication skills
• Ability to take initiative and ownership to resolve problems
• Ability to perform job functions with attention to detail, speed and accuracy
• Must be effective at listening, understanding and clarifying concerns and issues raised by guests

Physical Requirements:
While performing the duties of this job, the employee is regularly required to stand for extended periods of time, twist at the neck and trunk, bend at the waist and stoop, kneel, crouch, or crawl. The employee is occasionally required to reach with hands and arms, reach overhead, above shoulders and horizontally. Employees will use hands to handle objects and tools, and operate service equipment. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 40-pound objects. Vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Employees may use vision to monitor food quality and quantity and may also order supplies, etc.

Work Conditions: May require evening and weekend hours. While performing the duties of this job, the employee generally works in an indoor front of restaurant and kitchen environment with exposure to heat from ovens, hot foods and steamers and cleaning chemicals, fumes, equipment, and metal objects. You will usually be based indoors, splitting your time between the front of the restaurant and the kitchen. The noise level in the work environment is usually moderate but may be loud dependent on specific work site and/or equipment operation.The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.

WolfgangPuck Group is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here: EEOC Poster.

Details
Salary To be discussed
Schedule Full Time
Experience Minimum 2 years of experience
Location 99 Church St, New York, NY 10007, USA

Skills
• Excellent guest service and hospitality skills and professional presentation
• Ability to coordinate multiple tasks while maintaining standards of operations
• Ability to perform job functions with attention to detail, speed and accuracy
By applying you confirm you have these skills.

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99 Church St, New York, NY 10007, USA