Operations Manager

WHO ARE WE?

We are Electric Shuffle! The award-winning global social entertainment concept that has taken a lightning rod to shuffleboard. We’ve paired our patented gameplay with delicious food and craft cocktails, a beautiful venue design, and an incredible high-energy atmosphere to deliver an unforgettable experience.

We’re thrilled to be coming this Fall to Austin with our second US Venue. Our team is looking for an amazing Duty Manager to join us on our mission to turn the ordinary into extraordinary down in Rainey Street

To learn more about us; check us out online to learn more about our concept.

Website: www.electricshuffleusa.com 

Instagram: www.instagram.com/electricshuffleusa/

OUR VALUES

At the heart of everything we do, lies our values, we are looking for people who want to be part of a team that lives by these every day:

• Passionate: We are not like other workplaces – there is no need to hold back here. We are a full throttle, high energy, total commitment bunch, and we throw everything we have got into giving our guests the best time possible.

• Together: We are a family. We work with each other and we support each other; we win together, and we lose together. That means honesty, commitment, and responsibility, from all of us. 

• Innovative: We are one step ahead because we are always looking to invent and improve. We are bold, creative, pioneering and fearless. Got an idea? Share it!

• Warm: We are all about people. A fundamental part of our guests having fun is us being welcoming, hospitable and attentive. We hold the key to their experience! 

WHAT IS THE ROLE?

Supporting the General Manager and AGM in leading the venue both operationally and from a people perspective, your key responsibilities will be to:

Look after our people:

• Identify recruitment needs, advertise, interview, recruit and induct new team members.
• Inspire and drive team performance and manage performance issues, if they arise, or escalate where appropriate

 Maximise Trading

• Improve the administration and efficiency of the venue ensuring consistently high standards of communication within the company and externally
• Contribute to the profitability of the venue by supporting the GM

Deliver a spectacular Guest Experience

• Lead by example to ensure that the highest possible levels of guest service is delivered by the team at all times.

WHAT WE’RE LOOKING FOR?

• An amazing people person who embodies our company values each day.

• A proven leader who has experience opening, operating, and overseeing hospitality or entertainment concepts (e.g., restaurants, bars, hotels, nightclubs, social entertainment, etc.)

• Demonstrated track record of driving business goals, delivering a positive guest and team experience, and creating a culture of strong leadership.

• Understanding of the necessary components of running a successful operation (e.g., food & beverage, labor, procurement, human resources, compliance, risk and safety, training, etc.)

• An operator who is innovative, detailed-oriented, curious, effective at prioritization, and most of all excited to take on an entrepreneurial role with a fast-growing company.

• Ability to understand data, financials, and analytics to develop key performance insights and opportunity areas.

• Managerial experience within a hospitality group or company.

• Heart of House / Culinary experience is a plus, but not essential.

• Learning, development, and training experience is a plus, but not essential.

OUR PROMISE TO YOU

When you join Electric Shuffle, you’re joining our Family. If you join u, we’ll always make sure you know how much we value your contribution and hard work. You’ll be paid competitively, with rewards offered throughout the year and you’ll be respected and treated fairly by everyone you work with. As we grow, we want you to grow too; we’ll invest in your training and developing to make sure you’re interested, challenged and always excited throughout your career with us. 

At Electric Shuffle, we believe in creating equal opportunities for everyone. We do not discriminate in any way, shape or form.  We make all of our people decisions without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics, or any other category protected under applicable law.

WHO ARE WE?

We are Electric Shuffle! The award-winning global social entertainment concept that has taken a lightning rod to shuffleboard. We’ve paired our patented gameplay with delicious food and craft cocktails, a beautiful venue design, and an incredible high-energy atmosphere to deliver an unforgettable experience.

We’re thrilled to be coming this Fall to Austin with our second US Venue. Our team is looking for an amazing Duty Manager to join us on our mission to turn the ordinary into extraordinary down in Rainey Street

To learn more about us; check us out online to learn more about our concept.

Website: www.electricshuffleusa.com 

Instagram: www.instagram.com/electricshuffleusa/

OUR VALUES

At the heart of everything we do, lies our values, we are looking for people who want to be part of a team that lives by these every day:

• Passionate: We are not like other workplaces – there is no need to hold back here. We are a full throttle, high energy, total commitment bunch, and we throw everything we have got into giving our guests the best time possible.

• Together: We are a family. We work with each other and we support each other; we win together, and we lose together. That means honesty, commitment, and responsibility, from all of us. 

• Innovative: We are one step ahead because we are always looking to invent and improve. We are bold, creative, pioneering and fearless. Got an idea? Share it!

• Warm: We are all about people. A fundamental part of our guests having fun is us being welcoming, hospitable and attentive. We hold the key to their experience! 

WHAT IS THE ROLE?

Supporting the General Manager and AGM in leading the venue both operationally and from a people perspective, your key responsibilities will be to:

Look after our people:

• Identify recruitment needs, advertise, interview, recruit and induct new team members.
• Inspire and drive team performance and manage performance issues, if they arise, or escalate where appropriate

 Maximise Trading

• Improve the administration and efficiency of the venue ensuring consistently high standards of communication within the company and externally
• Contribute to the profitability of the venue by supporting the GM

Deliver a spectacular Guest Experience

• Lead by example to ensure that the highest possible levels of guest service is delivered by the team at all times.

WHAT WE’RE LOOKING FOR?

• An amazing people person who embodies our company values each day.

• A proven leader who has experience opening, operating, and overseeing hospitality or entertainment concepts (e.g., restaurants, bars, hotels, nightclubs, social entertainment, etc.)

• Demonstrated track record of driving business goals, delivering a positive guest and team experience, and creating a culture of strong leadership.

• Understanding of the necessary components of running a successful operation (e.g., food & beverage, labor, procurement, human resources, compliance, risk and safety, training, etc.)

• An operator who is innovative, detailed-oriented, curious, effective at prioritization, and most of all excited to take on an entrepreneurial role with a fast-growing company.

• Ability to understand data, financials, and analytics to develop key performance insights and opportunity areas.

• Managerial experience within a hospitality group or company.

• Heart of House / Culinary experience is a plus, but not essential.

• Learning, development, and training experience is a plus, but not essential.

OUR PROMISE TO YOU

When you join Electric Shuffle, you’re joining our Family. If you join u, we’ll always make sure you know how much we value your contribution and hard work. You’ll be paid competitively, with rewards offered throughout the year and you’ll be respected and treated fairly by everyone you work with. As we grow, we want you to grow too; we’ll invest in your training and developing to make sure you’re interested, challenged and always excited throughout your career with us. 

At Electric Shuffle, we believe in creating equal opportunities for everyone. We do not discriminate in any way, shape or form.  We make all of our people decisions without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics, or any other category protected under applicable law.