Theater Server

Job Title: Theater Server
Department/Location: FOH/Blue Ash
Supervisor: General Manager/Operations Manager/ Hourly Managers
Compensation: Hourly Wage + Tips
Company: Envision Cinemas is a multi-screen dine in movie theater with mini bowling, restaurant, and private event space. Envision brings back the glory of cinema’s past with a modern twist. From our full bar & grille to the push-button service in our modern recliners.
Job Description: The Theater Server is responsible for providing an excellent dining and viewing experience to guests of our Cinema, explaining our concept to newcomers, knowledgeably guiding our guests through our menu offerings, demonstrating salesmanship and dedication to guest satisfaction.
Job Purpose: To ensure guest satisfaction during their dining and viewing experience, by providing genuine hospitality and maintaining a clean and safe dining space for guests to enjoy.
Job Qualifications:
• Ability to accurately exchange currency with guests
• Ability to bus/pre-bus with or without support staff
• Reliable transportation to and from work
• Works days, nights, holidays and/or weekends as required
• Ability to use concise language to communicate between guests and BOH
• Ability to work in a team environment
• Ability to work calmly and effectively under pressure
• Must have problem solving abilities, be attentive to details and able to multi-task
• Strong time-management skills
• Commitment to quality serve and food and beverage quality
• Ability to provide excellent customer service for all guests in our Cinema
• Has a willingness to learn and master our menu, steps of service, and standards
• Coachability
• Competitive spirit
• Confident, Great Attitude, High Energy and Drive
• Supports the management team and company goals/visions


Job Tasks:
• Adhere to company standards and service levels to increase sales and provide excellent guest experiences
• Inform guests of any Limited Time Offers or promotions (Wine Wednesday, Souvenir items, etc)
• Fluency in all food and beverage menus with knowledge of allergies and aversions
• Walking new guests through our dining concept and relevant with concise explanation
• Accurately and concisely ringing in orders, ensuring modifications are as requested
• Timing orders and courses throughout the dining experience, helping to prevent unnecessary back up in BOH, and promoting additional guest purchases
• Using appropriate level of volume during features, and kneeling to prevent obstruction of viewing screen
• Create and sustain regulars with focus on building rapport
• Understand and communicate with managers regarding guest experience to repair any damaged guest experiences
• Ensure compliance with operational standards, company policies, and Federal/State/Local laws
• Ensure alcoholic beverages are served only to guests over the age of 21 and monitor guest consumption
• Ensure theater operations are running smoothly by completing all “Jolt” checklists and assigned side-work in a timely manner
• Pro-active in getting things done and exceeding expectations of both guests and team members
• Safely handling food, and maintaining general cleanliness of our Cinema
• Maintain a positive, friendly demeanor throughout the entirety of shift
• Comply to all manager requests for any cleaning tasks or other duties
• Complete training programs and attend classes as directed
• Demonstrating flexibility and willingness to perform tasks outside of an assigned position
• Upholding our Guest Contract

Physical Requirements
• Ability to speak and hear
• Ability to stand and walk for long periods of time
• Ability to reach, bend, stoop, and frequently lift up to 35lbs.

Benefits/Perks
• Competitive Pay
• Growth Opportunities
• Free Movie Tickets


Envision Cinemas brings back the glory of cinema's past with a modern twist. We provide a full-service dining experience to all movie guests. Our theater is one of a kind with heated comfortable recliners. We also offer private party rooms, full-service bar, and Virtual Reality Center.

Job Title: Theater Server
Department/Location: FOH/Blue Ash
Supervisor: General Manager/Operations Manager/ Hourly Managers
Compensation: Hourly Wage + Tips
Company: Envision Cinemas is a multi-screen dine in movie theater with mini bowling, restaurant, and private event space. Envision brings back the glory of cinema’s past with a modern twist. From our full bar & grille to the push-button service in our modern recliners.
Job Description: The Theater Server is responsible for providing an excellent dining and viewing experience to guests of our Cinema, explaining our concept to newcomers, knowledgeably guiding our guests through our menu offerings, demonstrating salesmanship and dedication to guest satisfaction.
Job Purpose: To ensure guest satisfaction during their dining and viewing experience, by providing genuine hospitality and maintaining a clean and safe dining space for guests to enjoy.
Job Qualifications:
• Ability to accurately exchange currency with guests
• Ability to bus/pre-bus with or without support staff
• Reliable transportation to and from work
• Works days, nights, holidays and/or weekends as required
• Ability to use concise language to communicate between guests and BOH
• Ability to work in a team environment
• Ability to work calmly and effectively under pressure
• Must have problem solving abilities, be attentive to details and able to multi-task
• Strong time-management skills
• Commitment to quality serve and food and beverage quality
• Ability to provide excellent customer service for all guests in our Cinema
• Has a willingness to learn and master our menu, steps of service, and standards
• Coachability
• Competitive spirit
• Confident, Great Attitude, High Energy and Drive
• Supports the management team and company goals/visions


Job Tasks:
• Adhere to company standards and service levels to increase sales and provide excellent guest experiences
• Inform guests of any Limited Time Offers or promotions (Wine Wednesday, Souvenir items, etc)
• Fluency in all food and beverage menus with knowledge of allergies and aversions
• Walking new guests through our dining concept and relevant with concise explanation
• Accurately and concisely ringing in orders, ensuring modifications are as requested
• Timing orders and courses throughout the dining experience, helping to prevent unnecessary back up in BOH, and promoting additional guest purchases
• Using appropriate level of volume during features, and kneeling to prevent obstruction of viewing screen
• Create and sustain regulars with focus on building rapport
• Understand and communicate with managers regarding guest experience to repair any damaged guest experiences
• Ensure compliance with operational standards, company policies, and Federal/State/Local laws
• Ensure alcoholic beverages are served only to guests over the age of 21 and monitor guest consumption
• Ensure theater operations are running smoothly by completing all “Jolt” checklists and assigned side-work in a timely manner
• Pro-active in getting things done and exceeding expectations of both guests and team members
• Safely handling food, and maintaining general cleanliness of our Cinema
• Maintain a positive, friendly demeanor throughout the entirety of shift
• Comply to all manager requests for any cleaning tasks or other duties
• Complete training programs and attend classes as directed
• Demonstrating flexibility and willingness to perform tasks outside of an assigned position
• Upholding our Guest Contract

Physical Requirements
• Ability to speak and hear
• Ability to stand and walk for long periods of time
• Ability to reach, bend, stoop, and frequently lift up to 35lbs.

Benefits/Perks
• Competitive Pay
• Growth Opportunities
• Free Movie Tickets


Envision Cinemas brings back the glory of cinema's past with a modern twist. We provide a full-service dining experience to all movie guests. Our theater is one of a kind with heated comfortable recliners. We also offer private party rooms, full-service bar, and Virtual Reality Center.