Reservationist

EP & LP is looking for a Reservationist to manage our OpenTable system. Applicants must have at least two years of hospitality experience, and a strong understanding OpenTable. The hours for this position will be from 9am - 5pm.

Core Job Responsibilities:
- Ensure that each guest is acknowledged immediately upon entering the venue via verbal greeting and eye contact.
- Accurately identifying guests with reservations, by name and party size.
- Communicate all reservation modifications to appropriate staff.
- Possess strong planning and prioritizing skills when taking reservations and good judgment of cover count and party number in relation to table number and turn rate.
- Clear and concise phone etiquette, conveying ethos of EP & LP and clear communication of seating time and restaurant policies.
- Assigning guests at correct tables corresponding to floor diagram and flow of service
- You must be able to identify VIP attendees i.e. persons or parties spending at the venue including celebrating birthdays, bachelors parties, and corporate events, etc.
- Be sure that guests are attended to and groups receive what they were promised (i.e. reserved seating, drinks, bottles etc.). It is vital that you have the ability to maintain your composure with guests at all time.
- Knowledge of menu items and daily specials

Please submit your resume for consideration.

EP & LP is looking for a Reservationist to manage our OpenTable system. Applicants must have at least two years of hospitality experience, and a strong understanding OpenTable. The hours for this position will be from 9am - 5pm.

Core Job Responsibilities:
- Ensure that each guest is acknowledged immediately upon entering the venue via verbal greeting and eye contact.
- Accurately identifying guests with reservations, by name and party size.
- Communicate all reservation modifications to appropriate staff.
- Possess strong planning and prioritizing skills when taking reservations and good judgment of cover count and party number in relation to table number and turn rate.
- Clear and concise phone etiquette, conveying ethos of EP & LP and clear communication of seating time and restaurant policies.
- Assigning guests at correct tables corresponding to floor diagram and flow of service
- You must be able to identify VIP attendees i.e. persons or parties spending at the venue including celebrating birthdays, bachelors parties, and corporate events, etc.
- Be sure that guests are attended to and groups receive what they were promised (i.e. reserved seating, drinks, bottles etc.). It is vital that you have the ability to maintain your composure with guests at all time.
- Knowledge of menu items and daily specials

Please submit your resume for consideration.