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Summary
Floor Manager
Salary To be discussed
Schedule Full Time
Experience Minimum 3 years of experience
Location 22, 950 3rd Avenue, New York, NY 10022, United States

Floor Manager


Description
We are looking for an experienced Managers to come to work every day, and make sure that the restaurant is set up for success. He/She will oversee the staff and operations under the guidance of the General Manager, and must be the “face” of the restaurant by adhering to these position requirements:

Restaurant Operations-
 Oversee comp/void reporting
 Schedule all FOH employees and monitor overtime
 Oversee tip reporting
 Daily walk through to inspect restaurant
 Upkeep of all building and equipment (FOH/BOH) maintenance and cleanliness

Service-
 Be physically present on the floor during service to ensure service standards
 Guide, direct and train service staff; observe the flow of guests, and provide assistance when necessary
 Personally involve self with the service of VIP tables
 Be aware of any bottlenecks or overwhelmed service areas and assist as necessary
 Make sure that all needed supplies are on the floor at all times, including china, glass, linen, and other various supplies
 Assist Maitre D’ in expediting smooth seating and guest satisfaction/special requests
 Communicate with kitchen regarding pace of service, special needs, and general guest satisfaction
 Assist in wine sales and service

Staff-
 Hire and Train the staff to have comprehensive knowledge of the menu, wine list and service standards
 Observe staff appearance before and during service and take action as necessary
 Discuss any service procedures that need addressing
 Enforce disciplinary actions, as needed
 Conduct trainings and staff meetings as needed to clearly communicate expectations to team
 Maintain a healthy, happy and productive work environment for employees to foster loyalty and dedication

Communication-
 Be aware of any conflicts between staff and work to solve these problems
 Provide wait staff with any relevant information during staff meetings
 Set goals for each member of the management team (continual improvement)
 Handle customer correspondence as necessary
We are looking for an experienced Managers to come to work every day, and make sure that the restaurant is set up for success. He/She will oversee the staff and operations under the guidance of the General Manager, and must be the “face” of the restaurant by adhering to these position requirements:

Restaurant Operations-
 Oversee comp/void reporting
 Schedule all FOH employees and monitor overtime
 Oversee tip reporting
 Daily walk through to inspect restaurant
 Upkeep of all building and equipment (FOH/BOH) maintenance and cleanliness

Service-
 Be physically present on the floor during service to ensure service standards
 Guide, direct and train service staff; observe the flow of guests, and provide assistance when necessary
 Personally involve self with the service of VIP tables
 Be aware of any bottlenecks or overwhelmed service areas and assist as necessary
 Make sure that all needed supplies are on the floor at all times, including china, glass, linen, and other various supplies
 Assist Maitre D’ in expediting smooth seating and guest satisfaction/special requests
 Communicate with kitchen regarding pace of service, special needs, and general guest satisfaction
 Assist in wine sales and service

Staff-
 Hire and Train the staff to have comprehensive knowledge of the menu, wine list and service standards
 Observe staff appearance before and during service and take action as necessary
 Discuss any service procedures that need addressing
 Enforce disciplinary actions, as needed
 Conduct trainings and staff meetings as needed to clearly communicate expectations to team
 Maintain a healthy, happy and productive work environment for employees to foster loyalty and dedication

Communication-
 Be aware of any conflicts between staff and work to solve these problems
 Provide wait staff with any relevant information during staff meetings
 Set goals for each member of the management team (continual improvement)
 Handle customer correspondence as necessary

Details
Salary To be discussed
Schedule Full Time
Experience Minimum 3 years of experience
Location 22, 950 3rd Avenue, New York, NY 10022, United States

Skills
Fine Dining Experience
New York Restaurant experience
Fast-Paced Experience
By applying you confirm you have these skills.

expired job post

22, 950 3rd Avenue, New York, NY 10022, United States