Description
The h.wood Group’s, is seeking a hardworking and dedicated
Floor Managers for multiple venues throughout Los Angeles. The ideal candidate possesses a guest first attitude, strong commitment to service, and
excellent communication. We ask for a willingness to receive and offer direction, be solutions
oriented, and encourage a hospitality driven environment. Open availability preferred.
Summary of Duties:
● Coordinate Restaurant operation
● Deliver superior guest services and ensure a customer satisfaction
● Respond efficiently to customer complaints
● Enforce and offer the best quality of products possible
● Schedule staff based on forecast and performance measures
● Appraise personnel’s performance and provide coaching and counseling
● Act as positive spokesman for company and brand
● Maintain service and hospitality standards as outlined
Requirements
● Ability to work well under intense time pressure
● Excellent emotional control in fast-paced environments
● Dedication to timeliness
● Upbeat and energetic attitude
● Responsible and trustworthy
● Attentive to detail less less
The h.wood Group’s, is seeking a hardworking and dedicated
Floor Managers for multiple venues throughout Los Angeles. The ideal candidate possesses a guest first attitude, strong commitment to service, and
excellent communication. We ask for a willingness to receive and offer direction, be solutions
oriented, and encourage a hospitality driven environment. Open availability preferred.
Summary of Duties:
● Coordinate Restaurant operation
● Deliver superior guest services and ensure a customer satisfaction
● Respond efficiently to customer complaints
● Enforce and offer the best quality of products possible
● Schedule staff based on forecast and performance measures
● Appraise personnel’s performance and provide coaching and counseling
● Act as positive spokesman for company and brand
● Maintain service and hospitality standards as outlined
Requirements
● Ability to work well under intense time pressure
● Excellent emotional control in fast-paced environments
● Dedication to timeliness
● Upbeat and energetic attitude
● Responsible and trustworthy
● Attentive to detail less less
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