Busser

Position Summary

The Busser is responsible for clearing, cleaning, and resetting tables. The busser must always be attentive and ready to assist guests with water or beverage refills and to ensure tables are bussed in a timely manner.

 Duties and Responsibilities

·         Follows all company policies and procedures and safety and sanitation guidelines.

·         Responsible for bus station cleanliness and stocking of service areas throughout the shift.

·         Performs opening and closing responsibilities in a timely and detailed manner.

·         Busses and resets tables with a sense of urgency.

·         Assists guests by clearing away dishes, glassware, and refilling beverages.

·         Empties trash and spot sweeps whenever floor needs it or upon manager’s request.

·         Cleans highchairs and boosters before and after use.

·         Drives table turn timing by scouting open tables, bussing, and cleaning tables, as necessary.

·         Informs front / host staff of table status to ensure faster turn times and efficiency.

·         Assists other team members as needed or when business needs dictate.

·         Employees must always be attentive, friendly, helpful, and courteous to all guests, managers and fellow employees.

·         Greet all guests as they walk through the restaurant.

Skills/Requirements

·         Experience providing excellent customer service in a fast-paced environment.

·         A positive attitude and ability work well under pressure.

·         Able to perform high-quality work while unsupervised.

·         Must have flexible schedule including nights, weekends, and Holidays.

·         Follow all company policies and procedures including proper timekeeping and emergency and safety procedures.

 Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         Must be able to work in outdoor elements such as precipitation and wind with minimal ventilation and small/enclosed space.

·         Ability to handle equipment, mirrors, or other display items as well as grasp, lift, push/pull and carry same physically and safely from shelves and otherwise transport up to 50 pounds.

·         Must be able to exert well-paced ability in limited space and to reach other locations of the hotel/restaurant on a timely basis.

·         Must be able to lift up to 30 lbs. on a regular and continuing basis.

·         Must be able to bend, stoop, squat and stretch to fulfill required tasks.

·         Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.

·         Talking and hearing occur continuously in the process of communicating with guests, supervisors, and co-workers.

·         Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.

·         Requires manual and finger dexterity to use and operate all necessary equipment.

·         High school or equivalent education required.

Licenses or Certificates      

·         Ability to obtain and/or maintain any government required licenses, certificates or permits must be “SERV Safe Certified” by the State of Florida.

Position Summary

The Busser is responsible for clearing, cleaning, and resetting tables. The busser must always be attentive and ready to assist guests with water or beverage refills and to ensure tables are bussed in a timely manner.

 Duties and Responsibilities

·         Follows all company policies and procedures and safety and sanitation guidelines.

·         Responsible for bus station cleanliness and stocking of service areas throughout the shift.

·         Performs opening and closing responsibilities in a timely and detailed manner.

·         Busses and resets tables with a sense of urgency.

·         Assists guests by clearing away dishes, glassware, and refilling beverages.

·         Empties trash and spot sweeps whenever floor needs it or upon manager’s request.

·         Cleans highchairs and boosters before and after use.

·         Drives table turn timing by scouting open tables, bussing, and cleaning tables, as necessary.

·         Informs front / host staff of table status to ensure faster turn times and efficiency.

·         Assists other team members as needed or when business needs dictate.

·         Employees must always be attentive, friendly, helpful, and courteous to all guests, managers and fellow employees.

·         Greet all guests as they walk through the restaurant.

Skills/Requirements

·         Experience providing excellent customer service in a fast-paced environment.

·         A positive attitude and ability work well under pressure.

·         Able to perform high-quality work while unsupervised.

·         Must have flexible schedule including nights, weekends, and Holidays.

·         Follow all company policies and procedures including proper timekeeping and emergency and safety procedures.

 Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         Must be able to work in outdoor elements such as precipitation and wind with minimal ventilation and small/enclosed space.

·         Ability to handle equipment, mirrors, or other display items as well as grasp, lift, push/pull and carry same physically and safely from shelves and otherwise transport up to 50 pounds.

·         Must be able to exert well-paced ability in limited space and to reach other locations of the hotel/restaurant on a timely basis.

·         Must be able to lift up to 30 lbs. on a regular and continuing basis.

·         Must be able to bend, stoop, squat and stretch to fulfill required tasks.

·         Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.

·         Talking and hearing occur continuously in the process of communicating with guests, supervisors, and co-workers.

·         Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.

·         Requires manual and finger dexterity to use and operate all necessary equipment.

·         High school or equivalent education required.

Licenses or Certificates      

·         Ability to obtain and/or maintain any government required licenses, certificates or permits must be “SERV Safe Certified” by the State of Florida.