Sales & Events Manager

D&D London is a group of diverse restaurants, bars and hotels based principally in London, but also with venues in Paris and New York. It was founded by Des Gunewardena and David Loewi (the eponymous D and D) in 2006, following a buyout of Conran Restaurants. Since then the company has become a vital player in London’s famous restaurant scene, owning some of the capital’s most celebrated restaurants, including Quaglino’s, Le Pont de la Tour, Bluebird and Coq d’Argent. Situated in Cabot Circus, Klosterhaus is our first restaurant in Bristol, set within the beautiful Grade 1 listed Quakers Friars building. Guests can expect a dining room that celebrates the grand cafés of central Europe; a bar serving classic and modern cocktails (a design we think oozes glamour), plus an array of event spaces and outdoor terraces.

Call this your ‘Haus away from Home’. There are so many reasons to visit, be it morning coffee or lunches, brunches, a post-shopping light bite, a sophisticated dinner in the restaurant or a 5pm cocktail (or two!).

The menu is broad-ranging, featuring some German classics – all of which are complimented by an eclectic wine and beer menu of household to less discovered names.

We are looking for an experienced Sales & Events Manager to join the team to maximize sales & events opportunities, whilst developing relationships with our current customer base. You will contribute to the delivery of the D&D London sales strategy and must have excellent communication and rapport-building skills.

Key Responsibilities:

• In charge of maximizing all revenue opportunities for events which include up selling as appropriate
• Ensure all inquiries are handled in accordance with agreed standards to maximize conversion
• Work to agreed targets and objectives for inquiries, bookings, and conversion
• Use suggestive selling to influence the average spends
• Source, research and proactively contact new business prospects through the most appropriate channel
• Build long-term relationships with clients to secure repeat business
• Develop and maintain the agent, corporate, DMC and event organizer database
• Solicit feedback from clients by following up each event to enhance the customer experience
• Implement and maintain high standards for all customers
• General administration support as required
• Attend and work on events at the restaurants and venues as requested

D&D London is a collection of restaurants as individual as you are. Some of the benefits of working for us include:

• Substantial career progression
• Personal development and training 
• 28 days holiday that increases with length of service
• Free meals on duty
• 40% discount in all D&D London restaurants
• Fantastic bonus scheme

If you are interested in discussing the Sales & Events Manager role further, please get in touch with us without delay!

D&D London is a group of diverse restaurants, bars and hotels based principally in London, but also with venues in Paris and New York. It was founded by Des Gunewardena and David Loewi (the eponymous D and D) in 2006, following a buyout of Conran Restaurants. Since then the company has become a vital player in London’s famous restaurant scene, owning some of the capital’s most celebrated restaurants, including Quaglino’s, Le Pont de la Tour, Bluebird and Coq d’Argent. Situated in Cabot Circus, Klosterhaus is our first restaurant in Bristol, set within the beautiful Grade 1 listed Quakers Friars building. Guests can expect a dining room that celebrates the grand cafés of central Europe; a bar serving classic and modern cocktails (a design we think oozes glamour), plus an array of event spaces and outdoor terraces.

Call this your ‘Haus away from Home’. There are so many reasons to visit, be it morning coffee or lunches, brunches, a post-shopping light bite, a sophisticated dinner in the restaurant or a 5pm cocktail (or two!).

The menu is broad-ranging, featuring some German classics – all of which are complimented by an eclectic wine and beer menu of household to less discovered names.

We are looking for an experienced Sales & Events Manager to join the team to maximize sales & events opportunities, whilst developing relationships with our current customer base. You will contribute to the delivery of the D&D London sales strategy and must have excellent communication and rapport-building skills.

Key Responsibilities:

• In charge of maximizing all revenue opportunities for events which include up selling as appropriate
• Ensure all inquiries are handled in accordance with agreed standards to maximize conversion
• Work to agreed targets and objectives for inquiries, bookings, and conversion
• Use suggestive selling to influence the average spends
• Source, research and proactively contact new business prospects through the most appropriate channel
• Build long-term relationships with clients to secure repeat business
• Develop and maintain the agent, corporate, DMC and event organizer database
• Solicit feedback from clients by following up each event to enhance the customer experience
• Implement and maintain high standards for all customers
• General administration support as required
• Attend and work on events at the restaurants and venues as requested

D&D London is a collection of restaurants as individual as you are. Some of the benefits of working for us include:

• Substantial career progression
• Personal development and training 
• 28 days holiday that increases with length of service
• Free meals on duty
• 40% discount in all D&D London restaurants
• Fantastic bonus scheme

If you are interested in discussing the Sales & Events Manager role further, please get in touch with us without delay!