Business Center Attendant / Switchboard Operator

Join Our Happiness

Are you the type of person that gets out of bed on the right side every day? If so, we’d like you to come and join our happiness as Business Center Attendant for Royal Lancaster London stylish hotel next to Hyde Park and within walking distance to Paddington station, Bayswater, and Marble Arch.

At Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring attitude.

As an employer that cares, you will be provided with tailored development plans, pieces of training, and apprenticeship opportunities to develop your career!

Joining our independently owned and 5-star hotel as Business Centre Attendant, you will help build a supportive and social place, where we can all be at our best while receiving the following happiness perks:

·         Employee discounts of up to 50% on food & beverage and spa treatments across our sister properties (Landmark London and K West Hotel & Spa)

·         Employees and Friends & Family rates across our sister properties

·         Complimentary meals on duty

·         Uniform provided and laundered complimentarily

·         Refer a friend bonus

·         Workplace pension schemes

Employee recognition schemes and Social Committee events including gala dinners and much more!

As a Business Center Attendant, you will be working within the Front of the Office department and report directly to the Front Of Office Manager and Guest Relations Manager.

You will provide an efficient and polite telecommunications service to AA & LQA standards for our guests and internal customers.

Essential for our Business Centre Attendant:

- Customer service experience- 1-year minimum or Work experience/ Degree/ Diploma/ accreditation in hotel management or hospitality.

- Working knowledge of Microsoft Office, outlook 

- Good computer literacy 

- Fluent in English - both writing and speaking 

- 40 Hours per week, 5 shifts per week

- Ability to work flexible hours including weekends and bank holidays if required

Royal Lancaster London is based at Lancaster Terrace, London W2 2TY and the closest tube station is Lancaster Gate on the central line underground.

All applicants must be legally eligible to work in the UK.

Join Our Happiness

Are you the type of person that gets out of bed on the right side every day? If so, we’d like you to come and join our happiness as Business Center Attendant for Royal Lancaster London stylish hotel next to Hyde Park and within walking distance to Paddington station, Bayswater, and Marble Arch.

At Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring attitude.

As an employer that cares, you will be provided with tailored development plans, pieces of training, and apprenticeship opportunities to develop your career!

Joining our independently owned and 5-star hotel as Business Centre Attendant, you will help build a supportive and social place, where we can all be at our best while receiving the following happiness perks:

·         Employee discounts of up to 50% on food & beverage and spa treatments across our sister properties (Landmark London and K West Hotel & Spa)

·         Employees and Friends & Family rates across our sister properties

·         Complimentary meals on duty

·         Uniform provided and laundered complimentarily

·         Refer a friend bonus

·         Workplace pension schemes

Employee recognition schemes and Social Committee events including gala dinners and much more!

As a Business Center Attendant, you will be working within the Front of the Office department and report directly to the Front Of Office Manager and Guest Relations Manager.

You will provide an efficient and polite telecommunications service to AA & LQA standards for our guests and internal customers.

Essential for our Business Centre Attendant:

- Customer service experience- 1-year minimum or Work experience/ Degree/ Diploma/ accreditation in hotel management or hospitality.

- Working knowledge of Microsoft Office, outlook 

- Good computer literacy 

- Fluent in English - both writing and speaking 

- 40 Hours per week, 5 shifts per week

- Ability to work flexible hours including weekends and bank holidays if required

Royal Lancaster London is based at Lancaster Terrace, London W2 2TY and the closest tube station is Lancaster Gate on the central line underground.

All applicants must be legally eligible to work in the UK.