Housekeeping Manager

Lyle takes the best of “home” and then makes it even better. It is somewhere you can make your own, be cared for and always feel welcome. Whether you’re a proud Washingtonian or a guest in our capital city, you’ll unwind in complete comfort throughout your time with us. However, that comfort is never at the expense of a style that is unique to Lyle: beyond the expected, but never over the top. 

We’re not a stuffy, luxury hotel. This is our home and we want our guests to treat it like theirs. Whether  an international business traveler or the local dropping by for some brunch—if we’re doing our job right—Lyle should feel like it was designed just for you.  

We are looking for… Housekeeping  Manager that is quietly confident, approachable, calm under pressure, authentic, and always looking to go above and beyond. Someone that knows the city and in their free time loves to explore and try new places. As we like to say, city insiders as we consider Lyle to be the heart of the neighborhood.  

Our culture is entrepreneurial, team-oriented, creative, and unparalleled hospitality experiences underpins all that we do. We believe passion, a clear vision and best-in-class talent leads to extraordinary results. 

Our ideal colleague thrives in a non-stop environment, has an open mind, a great sense of humor, loves finding solutions, working with a team, and proactively creating positive outcomes. 

The ability to be adaptable, calm under pressure, resourceful and efficient is in your DNA. 

Who we are: 

We live and breathe the concept of heartfelt hospitality, offering polished by unobtrusive service. 

We make it a priority to make each guest feel content and comfortable during their time at Lyle. 

We do not overcomplicate; we keep it simple. Calm, but never dull.  

We live like locals, we strive to be a brilliant neighbor.  

We carefully and quietly consider our guest needs to create an authentic, warm Lyle experience. 

We are always empathetic and welcoming. Our doors are always open. 

There is no place like Lyle. 

Core Essential Functions

·       Greet guests in a warm, personable, sincere, and friendly manner

·       Lead, direct and motivate all housekeeping staff members

·       Maintain a flawless relationship with the entire hotel team & be the main point of contact for the hotel leadership team

·       Assist in recruiting the best-in-class staff and manage the development, motivation, and retention of our team

·       Train, mentor, and coach Housekeeping staff on Lyle standards

·       Create standardize operational procedures for the Housekeeping Department

·       Responsible for staff scheduling & payroll

·       Advise and guide supervisors on hotel operation standards

·       Collaborate and communicate with all departments to ensure seamless guest satisfaction

This position requires the following knowledge, skills, and abilities

·       Fun and welcoming personality is a MUST

·       Minimum of 4 years in a management position and/or supervisory role

·       A minimum of 4 years direct, related experience in similar position in luxury, upscale hotel

·       Excellent communication skills; both verbal and written

·       Possess poise, elegance, and calm demeanor in all situation

·       Exceptional organizational skills

·       Flexible schedule is required to meet the needs of the business

Pluses

·       Bachelor’s degree in hospitality or related field

·       Multi-lingual skills

·       Willingness to learn and adapt in new situations

·       Prior experience designing, implementing, and leading effective training programs for continuous improvement

Lyle takes the best of “home” and then makes it even better. It is somewhere you can make your own, be cared for and always feel welcome. Whether you’re a proud Washingtonian or a guest in our capital city, you’ll unwind in complete comfort throughout your time with us. However, that comfort is never at the expense of a style that is unique to Lyle: beyond the expected, but never over the top. 

We’re not a stuffy, luxury hotel. This is our home and we want our guests to treat it like theirs. Whether  an international business traveler or the local dropping by for some brunch—if we’re doing our job right—Lyle should feel like it was designed just for you.  

We are looking for… Housekeeping  Manager that is quietly confident, approachable, calm under pressure, authentic, and always looking to go above and beyond. Someone that knows the city and in their free time loves to explore and try new places. As we like to say, city insiders as we consider Lyle to be the heart of the neighborhood.  

Our culture is entrepreneurial, team-oriented, creative, and unparalleled hospitality experiences underpins all that we do. We believe passion, a clear vision and best-in-class talent leads to extraordinary results. 

Our ideal colleague thrives in a non-stop environment, has an open mind, a great sense of humor, loves finding solutions, working with a team, and proactively creating positive outcomes. 

The ability to be adaptable, calm under pressure, resourceful and efficient is in your DNA. 

Who we are: 

We live and breathe the concept of heartfelt hospitality, offering polished by unobtrusive service. 

We make it a priority to make each guest feel content and comfortable during their time at Lyle. 

We do not overcomplicate; we keep it simple. Calm, but never dull.  

We live like locals, we strive to be a brilliant neighbor.  

We carefully and quietly consider our guest needs to create an authentic, warm Lyle experience. 

We are always empathetic and welcoming. Our doors are always open. 

There is no place like Lyle. 

Core Essential Functions

·       Greet guests in a warm, personable, sincere, and friendly manner

·       Lead, direct and motivate all housekeeping staff members

·       Maintain a flawless relationship with the entire hotel team & be the main point of contact for the hotel leadership team

·       Assist in recruiting the best-in-class staff and manage the development, motivation, and retention of our team

·       Train, mentor, and coach Housekeeping staff on Lyle standards

·       Create standardize operational procedures for the Housekeeping Department

·       Responsible for staff scheduling & payroll

·       Advise and guide supervisors on hotel operation standards

·       Collaborate and communicate with all departments to ensure seamless guest satisfaction

This position requires the following knowledge, skills, and abilities

·       Fun and welcoming personality is a MUST

·       Minimum of 4 years in a management position and/or supervisory role

·       A minimum of 4 years direct, related experience in similar position in luxury, upscale hotel

·       Excellent communication skills; both verbal and written

·       Possess poise, elegance, and calm demeanor in all situation

·       Exceptional organizational skills

·       Flexible schedule is required to meet the needs of the business

Pluses

·       Bachelor’s degree in hospitality or related field

·       Multi-lingual skills

·       Willingness to learn and adapt in new situations

·       Prior experience designing, implementing, and leading effective training programs for continuous improvement