Events Executive

Stepping out as the award-winning rooftop bar and restaurant for breath-taking views across the London skyline, it’s no surprise this is the second most Instagrammed spot in the capital. Superb grills from the Josper, delicious slow-cooked classics, or healthy salads. A buzzing vibe, killer cocktails, DJs and live bands – the ideal place to celebrate.

We are looking for an experienced and skilled Events Executive to join the team. You will contribute to the delivery of the D&D London sales strategy and must have excellent communication and rapport-building skills.

Key Responsibilities:

• Maximise all revenue opportunities for events, up-selling as appropriate
• Ensure all enquiries are handled in accordance with agreed standards to maximize conversion
• Work to agreed targets and objectives for enquiries & bookings
• Use suggestive selling to influence the average spends
• Source, research and proactively contact new business prospects through the most appropriate channels
• Build long-term relationships with clients to secure repeat business
• Develop and maintain the agent, corporate, DMC and event organizer database
• Solicit feedback from clients by following up on each event to enhance the customer experience
• Implement and maintain high standards for all customers
• General administration support as required
• Attend and work on events at the restaurants and venues as requested

Required Skills and Experience:

• Proactive and enthusiastic, seeking opportunities to enhance the client experience
• Excellent verbal and written communication skills
• Inbound telephone call handling experience
• Knowledge of restaurant and events industry
• Rational problem solver and ability to adjust to change
• Able to work under pressure
• Competent in the use of Microsoft Word and Excel
• Schedule - 5 days per week included weekends

D&D London is a collection of restaurants as individual as you are. Some of the benefits of working for us include:

• Substantial career progression
• Personal development and training - including the opportunity to complete the industry-leading D&D Diploma
• 28 days holiday that increases with length of service
• Free meals on duty
• 40% discount in all D&D London restaurants

If you are interested in discussing the Events Executive role further, please apply today!

Stepping out as the award-winning rooftop bar and restaurant for breath-taking views across the London skyline, it’s no surprise this is the second most Instagrammed spot in the capital. Superb grills from the Josper, delicious slow-cooked classics, or healthy salads. A buzzing vibe, killer cocktails, DJs and live bands – the ideal place to celebrate.

We are looking for an experienced and skilled Events Executive to join the team. You will contribute to the delivery of the D&D London sales strategy and must have excellent communication and rapport-building skills.

Key Responsibilities:

• Maximise all revenue opportunities for events, up-selling as appropriate
• Ensure all enquiries are handled in accordance with agreed standards to maximize conversion
• Work to agreed targets and objectives for enquiries & bookings
• Use suggestive selling to influence the average spends
• Source, research and proactively contact new business prospects through the most appropriate channels
• Build long-term relationships with clients to secure repeat business
• Develop and maintain the agent, corporate, DMC and event organizer database
• Solicit feedback from clients by following up on each event to enhance the customer experience
• Implement and maintain high standards for all customers
• General administration support as required
• Attend and work on events at the restaurants and venues as requested

Required Skills and Experience:

• Proactive and enthusiastic, seeking opportunities to enhance the client experience
• Excellent verbal and written communication skills
• Inbound telephone call handling experience
• Knowledge of restaurant and events industry
• Rational problem solver and ability to adjust to change
• Able to work under pressure
• Competent in the use of Microsoft Word and Excel
• Schedule - 5 days per week included weekends

D&D London is a collection of restaurants as individual as you are. Some of the benefits of working for us include:

• Substantial career progression
• Personal development and training - including the opportunity to complete the industry-leading D&D Diploma
• 28 days holiday that increases with length of service
• Free meals on duty
• 40% discount in all D&D London restaurants

If you are interested in discussing the Events Executive role further, please apply today!